Mexiko ∙ Yucatan und Cancun ∙ Tulum

Hilton Tulum *****

CUN217
Fitness
Wellness
WLAN
Pool
Beach
Parking
Family
Air conditioning
Map

Location

The family-friendly hotel complex is located in a pristine bay directly on the fine sandy Tulum beach. From here, you can reach numerous sights such as Sian Ka'an National Park, a UNESCO World Heritage site, as well as other cities and temple complexes. Tulum town center is about a 15-minute drive away. The transfer time is approximately 2 hours.
View of a beach with pool, palm trees, and sun loungers at a hotel by the sea.
Woman in summer dress and sunhat walks on path toward beach with palm trees and sea in background.
Restaurant terrace by the water with tables, chairs, and palm trees under a blue sky.

Facilities

Modern café with light counter, black chalkboards, and hanging lamps.
Modern hotel bar area with counter, stools, seating groups, and large windows overlooking outside.
A couple sits at a wooden table on a terrace with tropical plants and sea view.
Modern hotel lounge area with seating, wood accents, and large windows overlooking the sea.
Open outdoor bar area with tables, chairs, and umbrellas beside tropical greenery.
Open terrace with wooden roof, red chairs, and sea and palm tree view.
Modern outdoor bar area with wooden ceiling, bar stools, and tables in a hotel
Modern restaurant with wooden furniture, set tables, and ambient lighting.
Modern hotel restaurant with warm lighting, brown chairs, and stylish decor.
Family sitting outdoors at a table enjoying breakfast together on vacation.
Modern terrace with wooden flooring, plants, and seating areas overlooking the water.
Luxurious hotel lobby entrance with seating areas, wood paneling, and ocean view at sunset.
Modern restaurant with warm lighting, red chairs, and large windows showing an evening view.
Modern dining room with wooden tables, chairs, and large windows letting in plenty of daylight.
Covered outdoor seating area with tables, chairs, umbrellas, and a view of the sea.
Couple sitting at a bar, talking with bottles and windows in the background.
The stylish resort has 735 rooms spread across 5 buildings and features a 24-hour reception, an elevator, five different restaurants offering a wide selection of Mexican, vegetarian, and Italian dishes, as well as oriental and Asian cuisines providing variety. Other facilities include a cafe, two bars, a business center, a boutique, and a souvenir shop. The outdoor area features several pools and a children's splash pool. Sun loungers and umbrellas are free by the pool, and available at the beach for a fee.

Accommodation

Nature View King Bed

The rooms are approximately 42m² in size and feature air conditioning, a bathroom with a shower, toilet, hairdryer, cosmetic mirror, TV, safe, desk, iron, ironing board, coffee maker, a minibar that is refilled daily, and a furnished balcony overlooking the garden/park (NR). Side sea view (PPV) or direct sea view (VCQ) are available at an additional charge.

Modern hotel room with large bed, desk, and balcony overlooking tropical plants.
Modern hotel room with two double beds, pool view, and palm trees outside.
Two green chairs and a round table on a terrace overlooking lush greenery.
Balcony with chairs and table overlooking palm trees and beach by the sea under clear sky.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). When occupied by 2 adults + 1/2 children or 3 adults, no extra beds will be placed in the room, meaning occupancy is 2 people per bed, even if rollaway beds are listed on the confirmation!

Meals

AI

Sports included

Fitness room, for ages 18 and up, aerobics.

Sports for a fee

Diving

Children's program

Mini club 4-12 years, Teens club 13-17 years.
Children's menu.
Children's playground, playroom.

Wellness

Spa with Finnish sauna, massages, beauty/cosmetics center for a fee.

Entertainment

Animation and shows.

Hotel service

Wi-Fi throughout the hotel free of charge.
Check-in from 3 PM.
Check-out until 12 PM.

Hotel features

  • Animation
  • Direct beach location
  • Family friendly
  • Fitness
  • Hotel safe
  • Kids club/mini club
  • Kids pool
  • Children's playground
  • Air conditioning
  • Massages
  • Parking
  • Sandy beach
  • Sauna
  • Spa
  • Near the beach
  • Water slides
  • Wi-Fi

Note

In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation.
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As of now, hotels in Mexico are gradually introducing an "Eco-Tax".
As a result, every user of a hotel room in Mexico is obliged to pay a fee to the state locally at the hotel in cash, similar to a tourist tax.
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A tourism tax came into effect on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican Pesos or approximately 11 US Dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. In this case, it is advisable to carry the exact amount in Mexican Pesos or US Dollars. In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation.

Destination information

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished by fines or imprisonment.

Seasonal information

During stays between April and December, increased occurrences of seaweed and algae may occur due to wind, temperature, and currents. In particular, there is often an increased presence of brown algae in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are of course making efforts to clean affected beach sections in cooperation with the local municipalities. However, this requires the use of appropriate equipment, which may generate some noise.

Country category

5 Sterne
Last updated: 22.02.2026 11:25