Mexiko ∙ Yucatan und Cancun ∙ Tulum

Hilton Tulum *****
Tour operator category

CUN217
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The family-friendly hotel complex is located in an unspoiled bay directly on the fine sandy beach of Tulum. From here, you can reach numerous sights such as the Sian Ka'an National Park, a UNESCO World Heritage site, as well as other cities and temple complexes. The city center of Tulum is approximately a 15-minute drive away. The transfer time is approximately 2 hours.
View of a tropical hotel pool with sun loungers and palm trees by the coastline.
Woman in dress walking barefoot on sandy path to beach with palm trees and blue sky.
Restaurant terrace with sea view, tables, and chairs under a wooden canopy.

Amenities

Modern hotel bar with coffee machines, illuminated by hanging light bulbs and sandwich menu on the wall.
Modern hotel bar area with light wood, counter seating, and large glass windows overlooking the outdoor area.
Two people sitting at a wooden table outdoors with palm trees in the background.
Modern hotel restaurant with wooden furniture, blue armchairs, and large windows overlooking palm trees.
Modern outdoor hotel bar area with wooden furniture and white umbrellas beside palm trees.
Outdoor restaurant with red chairs and view of the sea and palm trees on a sunny day.
Modern outdoor bar area with wooden ceiling, bar stools, and tables in front of an illuminated bar wall.
Modern hotel restaurant with stylish wooden furniture and dimmed lighting.
Modern hotel restaurant area with brown chairs and round patterned carpet flooring.
Family sitting at an outdoor table enjoying breakfast in a hotel garden.
Covered terrace with seating areas, green plants, and a view of the water in sunlight.
Symmetrical hotel lobby with intricate ceiling design and sea view at sunset.
Modern restaurant with wooden ceiling, round lights, and white tables at evening light.
Brightly lit dining area with wooden tables, striped benches, and large windows
Covered terrace with tables and chairs beside a hotel overlooking palm trees and the sea.
Couple chatting at a bar with bottles in the background at sunset.
The stylish resort has 735 rooms spread across 5 buildings and features a 24-hour reception, a lift, and five different restaurants offering a large selection of Mexican, vegetarian, and Italian dishes, as well as oriental and Asian cuisines for variety. Other facilities include a café, two bars, a business center, a boutique, and a souvenir shop. The outdoor area features several pools and a children's splash pool. Sun loungers and parasols are provided free of charge at the pool, and for a fee at the beach.

Accommodation

Nature View King Bed

The rooms are approximately 42m² in size and feature air conditioning, bathroom with shower, toilet, hairdryer, cosmetic mirror, TV, safe, desk, iron, ironing board, coffee maker, minibar with daily refills, and a furnished balcony facing the garden/park side (NR). Available for an additional charge with side sea view (PPV) or direct sea view (VCQ).

Modern hotel room with large bed, desk, balcony, and view of tropical plants.
Modern hotel room with two beds and a sea view through large windows.
Two green chairs and a small round table on a patio in front of dense greenery.
Balcony with two chairs and a small table overlooking the sea and garden.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room; this means occupancy: 2 people per bed, even if extra beds are listed on the confirmation!

Meals

AI

All Inclusive

Buffet breakfast, lunch and dinner in buffet style or a la carte, snacks, cakes and pastries, ice cream, selected non-alcoholic and alcoholic beverages, coffee/tea in the afternoon

Sports included

Fitness room, from 18 years, aerobics.

Sports for a fee

Diving

Children's program

Miniclub 4-12 years, Teensclub 13-17 years.
Children's menu
Children's playground, game room.

Wellness

Spa with Finnish sauna, massages, beauty/cosmetic center for a fee.

Entertainment

Animation and shows.

Hotel service

Wi-Fi throughout the hotel free of charge
Check-in from 3:00 PM
Check-out until 12:00 PM

Hotelhinweis

In Mexico, sinks or even bathtubs/whirlpools can be openly integrated into the general living area of the hotel room without spatial separation.
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Effective immediately, hotels in Mexico will gradually introduce an "Eco-Tax".
As a result, every guest staying in a hotel room in Mexico is required to pay a state-levied fee in cash at the hotel upon arrival, similar to a tourist tax.
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Sustainability

With our "Travel with a Future" label, we identify hotels that demonstrably meet recognized sustainability standards. These include, among others, standards recognized by the Global Sustainable Tourism Council (GSTC) and the Tourism Sustainability Certifications Alliance (TSCA). Currently, around 20% of the hotels in our program meet corresponding criteria and have been verified through independent certification procedures. The product line offers our guests additional orientation when choosing their accommodation.

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Earthcheck (valid until 06.02.2027)

Zusatzhinweis

As of April 1, 2021, a tourism tax was implemented, currently amounting to a one-time fee of 224 Mexican Pesos or approximately 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican Pesos or US Dollars. In Mexico, sinks or even bathtubs/whirlpools can be openly integrated into the general living area of the hotel room without spatial separation.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations may be punishable by fines or imprisonment.

Seasonal information

Between April and December, increased occurrences of seagrass and algae may occur due to wind, temperature, and currents. In particular, an increased accumulation of brown algae is frequently recorded in the Caribbean during this time. This can affect the beach and the sea. Hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with municipal administrations. However, the use of appropriate machinery is required for this, which may cause a slight background noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 30.09.2026 21:41