Rooftop pool area with lounge chairs and umbrellas overlooking tropical resort and ocean at sunset.

Luxury poolside lounge area with ocean view and comfortable seating under a wooden pergola.

Outdoor dining area with white furniture overlooking turquoise ocean under blue sky.

Hotel lobby with purple carpet, wooden pillars, modern reception desk, and cozy seating area.

Cozy hotel lounge with vintage leather sofas, colorful chairs, and industrial-style lighting.

Cozy wooden bar with stools, hanging lamps, and snack bowls on tables in a relaxed setting.

Modern restaurant interior with white tablecloths and wooden chairs in a cozy atmosphere.

Bright hotel room with white bed, colorful pillows, open balcony, and adjoining sitting area.

Modern hotel room with large bed, sitting area, desk, and balcony view of buildings.

Modern hotel room with pink chairs, a balcony, and sea view under blue skies.

Modern gym with treadmills, ventilation, and bright natural light from large windows.

Mexiko ∙ Yucatan und Cancun ∙ Playa del Carmen

The Fives Downtown ****

CUN221

Wellness

WLAN

Family

Air conditioning

Map

Location

The city hotel The Fives Downtown Hotel & Residences, Curio Collection by Hilton is located approx. 100 m from Playa del Carmen. The nearest shopping facilities are approx. 100 m from the hotel, and a supermarket can be reached in approx. 900 m. The nearest bars and restaurants are also around 100 m away. The nearest disco is around 500 m away. The airport is approx. 55 km away.

Facilities

The 4-story, 5-star hotel consists of a main and an adjacent building and has a total of 93 rooms. It offers its guests a reception (check-in from 3 p.m., check-out until 12 p.m.), a lobby with a bar, an elevator, air conditioning, a safe (free of charge) and parking (free of charge). 2 restaurants (air-conditioned) cater to your culinary needs. Your visit is welcomed at the two bars in the hotel. Wi-Fi is available free of charge for hotel guests.

Accommodation

Superior Double Room

The Superior Double Room is designed for a maximum of 4 people and has a king-size bed and a sofa bed, shower/toilet, minibar (for a fee), iron, TV, hairdryer, iron and ironing board, coffee machine, air conditioning, alarm clock and a safe (DSU).

Deluxe Double Room

The Deluxe Double Room is designed for a maximum of 2 people and, with the same amenities, has a king-size bed and panoramic windows overlooking the vertical garden/courtyard (DD2).

Junior Suite

The Junior Suite offers more comfort and space for a maximum of 4 people. It has a king-size bed, a sofa bed, and the same amenities as the Superior Double Room (JS2).

One Bedroom Resort Residence

The One Bedroom Resort Residence offers space for up to 4 people and has a king-size bed in the bedroom and a sofa bed in a separate living area. Otherwise, this room has the same amenities and a furnished balcony with a city view (OB2).

Board

Breakfast

Rich breakfast buffet.

Included Sports

Fitness center.

Sports for a Fee

A golf course is located 10 km from the hotel. Bicycle rental

Wellness

SPA: All treatments, massages, as well as sauna, beauty salon and solarium are available for a fee.

Hotel Service

Free Wi-Fi throughout the complex.
Room service for a fee.
Doctor for a fee.
Laundry and ironing service for a fee.
ATM.
Hotel safe.
Parking for a fee.
Meeting rooms for a fee.

Credit Card

MasterCard and VISA.

Hotel features

Family Friendly
Chillout & Relaxation
Kids Club/Mini Club
Air Conditioning
Massages
Sauna
Spa
Central Location
Wi-Fi
Shopping Facilities
Near the Beach

Sustainability

Traveling with a Future provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:

Ecostars

Notice

Smoking is not permitted in the restaurants.
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Check-in: from 3 p.m.
Check-out: until 12 p.m.
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Hotels in Mexico will be introducing an "Eco-Tax" from now on. This means that every user of a hotel room in Mexico is obliged to pay a fee to the state locally at the hotel in cash, similar to a tourist tax.
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As of April 1, 2021, a tourism tax came into force and currently amounts to a one-time payment of 224 Mexican pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican pesos or US dollars.
Contact details:
Av. 10 Nte. Calle 2, Col. Centro
Playa del Carmen, Q.Roo, Mexico
C.P. 77710
reservationsinfo@thefiveshotels.com
+52 984 980 0541
*******

No Smoking

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal Note

For stays between April and December, increased seaweed and algae may occur due to wind, temperature, and currents. In particular, increased amounts of brown algae are often recorded in the Caribbean during this period. The beach and the sea are affected by this. The hotel management and local authorities are naturally endeavoring to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which generates a slight noise level.

Country category

4 Sterne