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Rooftop terrace with sun loungers, umbrellas, and sea view at sunset.
View of an infinity pool overlooking the ocean with a lounge area under a wooden pergola.
Modern outdoor restaurant area with table and sea view.
Elegant hotel lobby area with modern reception desk and soft carpet flooring.
Modern café with cozy armchairs, stools, and artistic interior design.
Cozy bar with wooden furniture, warm lighting, and snacks on the table
Elegant restaurant with white-draped tables and dark wooden chairs in a warmly lit room.
Modern hotel room with large bed, wood accents, and balcony with view.
Modern hotel room with large bed, seating area, and large window with outside view.
Modern hotel room with seating area, large window, and balcony overlooking the city.
Modern gym with treadmills, weights, and large windows overlooking a garden.
Mexiko ∙ Yucatan und Cancun ∙ Playa del Carmen

The Fives Downtown ****

CUN221
Wellness
WLAN
Family
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The city hotel The Fives Downtown Hotel & Residences, Curio Collection by Hilton is located approx. 100 m from Playa del Carmen. The nearest shops are approx. 100 m from the hotel, and a supermarket can be reached in approx. 900 m. The nearest bars and restaurants are also around 100 m away. The nearest disco is about 500 m away. The airport is approx. 55 km away.

Facilities

The 4-story, 5-star hotel consists of a main and an adjacent building and has a total of 93 rooms. It offers its guests a reception (check-in from 3 p.m., check-out by 12 p.m.), a lobby with a bar, an elevator, air conditioning, a safe (free of charge), and parking (free of charge). There are 2 air-conditioned restaurants for culinary delights. The two bars in the hotel look forward to your visit. Wi-Fi is available free of charge for hotel guests.

Accommodation

Double Room Superior

The Superior Double Room is designed for a maximum of 4 people and features a king-size bed and a sofa bed, shower/WC, minibar (for a fee), TV, hairdryer, iron and ironing board, coffee machine, air conditioning, alarm clock, and a safe (DSU).

Modern hotel room with large bed, wood accents, and balcony with view.
Modern hotel room with large bed, seating area, and large window with outside view.

Double Room Deluxe

The Deluxe Double Room is designed for a maximum of 2 people and, with the same amenities, features a king-size bed and panoramic windows overlooking the vertical garden/courtyard (DD2).

Junior Suite

The Junior Suite offers more comfort and space for a maximum of 4 people. It features a king-size bed, a sofa bed, and the same amenities as the Superior Double Room (JS2).

Modern hotel room with seating area, large window, and balcony overlooking the city.

One Bedroom Resort Residence

The One Bedroom Resort Residence offers space for a maximum of 4 people and features a king-size bed in the bedroom and a sofa bed in the separate living area. Otherwise, this room has the same amenities and a furnished balcony with city views (OB2).

Meals

Breakfast

Rich breakfast buffet.

Sports included

Fitness center.

Sports for a fee

A golf course is located 10 km from the hotel. Bicycle rental

Wellness

SPA: All treatments, massages, as well as sauna, beauty salon, and solarium are subject to a fee.

Hotel service

Free Wi-Fi throughout the property.
Room service for a fee.
Doctor for a fee.
Laundry and ironing service for a fee.
ATM.
Hotel safe.
Parking for a fee.
Meeting rooms for a fee.

Credit card

MasterCard and VISA.

Hotel features

  • Family-friendly
  • Chillout & Relaxation
  • Kids' club/Mini club
  • Air conditioning
  • Massages
  • Sauna
  • Spa
  • central location
  • Wi-Fi
  • Shopping facilities
  • Near the beach

Sustainability

Travel with a Future provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards cover social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

More information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Ecostars

Information

Smoking is not allowed in restaurants.
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Check-in: from 3 p.m.
Check-out: by 12 p.m.
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Hotels in Mexico will now introduce an "Eco-Tax". Each hotel room user in Mexico is obliged to pay a fee to the state locally at the hotel in cash, similar to a tourist tax.
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A tourism tax came into effect on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican pesos, or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican pesos or US dollars.
Contact details:
Av. 10 Nte. Calle 2, Col. Centro
Playa del Carmen, Q.Roo, Mexico
C.P. 77710
reservationsinfo@thefiveshotels.com
+52 984 980 0541
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No smoking policy

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

For stays between April and December, an increased presence of seaweed and algae may occur due to wind, temperature, and currents. In particular, brown algae are often found in the Caribbean during this period, affecting the beach and the sea. The hotel management and local authorities are naturally making efforts to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which may cause some noise.

Country category

4 Sterne
Last updated: 22.02.2026 15:09