Mexiko ∙ Yucatan und Cancun ∙ Playa del Carmen

The Fives Beach Hotel & Residence *****
Tour operator category

CUN181
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The Fives Beach Hotel & Residence is located directly on the gently sloping sandy beach of the Riviera Maya. The center of Playa del Carmen is approx. a 10-minute drive away. Cancun Airport is approx. a 40-minute drive away.
Aerial view of a modern hotel complex with multiple buildings and a large central pool.

Facilities

Restaurant with green plants, black chairs, and hanging green lamps
Open restaurant with wooden chairs and tables under a roof made of branches and plants.
Aerial view of a large hotel pool with green umbrellas and loungers, surrounded by plants.
This luxury resort with 662 suites offers its guests a lobby with a reception, a buffet restaurant with international cuisine, 14 restaurants and gourmet corners, a burger/taco corner on the beach, an ice cream parlor, and 6 bars (2 of which are pool bars). The garden area features 8 swimming pools (two of which are infinity pools and one is an adults-only pool) and a children's pool. Sun loungers, parasols, and beach towels are included at the pool and beach. The hotel also has a souvenir shop and a hairdresser (both for a fee).
The focus is on the All Senses Inclusive philosophy, which holistically combines your stay, culinary experiences, relaxation, and shared moments.

Accommodation

Deluxe Double Room

The rooms offer a king-size bed or two double beds, air conditioning, cable TV, safe, minibar (replenished daily), coffee machine, hairdryer, telephone, iron, ironing board, and a balcony or terrace (DD2/DD1).

Modern hotel room with two single beds, balcony, and view of green trees.
Modern hotel bathroom with double sink, mirror, and stylish black furniture.

One Bedroom

The One Bedroom suites feature a king-size bed, a separate living room with a sofa bed, kitchen (refrigerator, microwave, oven, stove), dining table, minibar, shower/WC, air conditioning, and a balcony/terrace (OB2). Also bookable as a One Bedroom Swim Up (OSU).
Rooms with direct pool access present an increased safety hazard for small children. Therefore, for safety reasons, Schauinsland-Reisen requires a minimum age of 6 years for children when booking these room types.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For an occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room; this means occupancy is 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

À la carte All Inclusive concept:
Breakfast, lunch, and dinner in buffet style. Lunch and dinner are also available à la carte. Local alcoholic and non-alcoholic drinks are available at the bars whenever they are open. Snacks are offered at specific times during the day. Room service is available 24 hours a day.
****
For dinner, gentlemen are requested to wear long trousers.
Sleeveless shirts and sports caps are not permitted at any meal.

Sports included

Fitness center (ages 18+), aqua fitness, yoga, beach volleyball, and tennis.

Children's program

Children's water playground with slides in a hotel pool with palm trees in the background
Aluxitos Play House (4-12 years) with a children's pool and playground, as well as the Teen Zone (13-17 years).

Wellness

At The Spa by the Fives, treatments, therapies, and massages are offered for a fee. The range of relaxation options is supplemented by selected Joy & Wellness experiences that integrate movement, relaxation, and well-being into your resort stay.

Entertainment

Varied animation and entertainment program during the day and in the evening.
Nightly live music.

Hotel services

Wi-Fi available throughout the hotel complex free of charge.
24-hour security
24-hour room service
Babysitting and laundry service for a fee.
Wedding planner for a fee.
Conference and banquet halls available.

Credit card

VISA, MasterCard, and American Express.

Hotelhinweis

In Mexico, washbasins or bathtubs/whirlpools may be integrated openly into the main living area of the hotel room without spatial separation.

Sustainability

With our "Reisen mit Zukunft" label, we highlight hotels that demonstrably meet recognized sustainability standards. These include standards recognized by the Global Sustainable Tourism Council (GSTC) and the Tourism Sustainability Certifications Alliance (TSCA), among others. Currently, about 20% of the hotels in our program meet these criteria and have been verified through independent certification procedures. This product line offers our guests additional guidance when choosing their accommodation.

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Ecostars (valid until 27.05.2027)

Zusatzhinweis

Smoking is not permitted in the restaurants!
**************************************
Effective immediately, hotels in Mexico will introduce an "Eco-Tax." As a result, every guest staying in a hotel room in Mexico is required to pay a state-levied fee in cash at the hotel, similar to a tourist tax.
**************************************
As of April 1, 2021, a tourism tax was enacted, currently amounting to a one-time fee of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon entry at the airport. It is recommended to have the exact amount ready in Mexican Pesos or US dollars.
**************************************
Hotel code: CUN181

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations may be punished with fines or imprisonment.

Seasonal information

Between April and December, there may be an increased occurrence of seagrass and seaweed due to wind, temperature, and currents. In particular, an increased presence of brown algae in the Caribbean is frequently recorded during this time. This can affect the beach and the sea. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with local municipal governments. However, this requires the use of specialized machinery, which may cause a slight noise level.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 30.09.2026 21:54