Mexiko ∙ Yucatan und Cancun ∙ Playa del Carmen

Ocean Riviera Paradise *****
Tour operator category

CUN172
Wellness
WLAN
Pool
Beach
Family
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

Opened in December 2016, the hotel is located directly on the beach in Playa del Carmen. The transfer time from/to Cancun airport is approximately 40 minutes.
Hotel resort with pool, sun loungers, and palm trees along a calm sandy beach at sunset.

Facilities

Modern hotel outdoor seating area overlooking the sea with wooden chairs and tables.
Modern hotel bar with teak wood, blue bar stools, and colorful drinks in an elegant setting.
Modern hotel restaurant with tables, armchairs, red seating, and distinctive ceiling lights.
Open-air restaurant with blue chairs and tables under a thatched roof.
Bright hotel restaurant with wooden ceilings, large windows, and modern furnishings.
Modern hotel restaurant with blue patterned tile floor, black chairs, and large glass windows.
The spacious facility consists of 4 hotel areas with a total of 974 junior suites and suites. Furthermore, the hotel features an expansive freshwater pool landscape with five outdoor pools and one children's pool. Sun loungers and pool towels are included at the pool and on the beach. 1 buffet restaurant, 8 à la carte restaurants, 12 bars, a sports bar, as well as Mike's Coffee shop and an ice cream parlor cater to the physical well-being of guests.

Accommodation

Junior Suite

Equipped with one king-size bed or two double beds, additional sofa bed, bathroom with bathtub and separate shower, flat-screen TV with international channels, air conditioning, safe, minibar (daily replenishment included), steam iron and ironing board, Wi-Fi, terrace or balcony. The rooms have pool or garden views (JS2/JS1).

Junior Suite "Daisy"

The rooms are equipped like the Junior Suite, located in the "Daisy" hotel area, ideal for families with children (2JY/1JY).

Modern hotel room with green armchair and white sofa.
Stylish hotel room with bed, sofa, desk, and decorative animal pictures on the walls.

Junior Suite "El Beso"

The rooms are equipped like the Junior Suite, but are located in the adults-only area of the resort (2BJ/1BJ). Optionally also bookable as Swim Up (EJS). Rooms with direct pool access pose an increased safety risk for young children. Therefore, for bookings of these room types, Schauinsland-Reisen requires a minimum age of 6 years for children for safety reasons.

Privilege Junior Suite

With the same amenities, the room additionally features a Nespresso machine and a whirlpool on the terrace, plus the following Privilege services: daily turndown service, access to the Privilege Lounge with chill-out zone, access to the spa area with a discount on treatments, separate check-in and check-out, and access to the Privilege sun terrace with Bali beds (J2R). Extra Privilege Service: Exclusive evening excursion from 6:00 PM to 1:00 AM, including food, drinks, and entertainment at another Ocean Hotel. Guests must arrange their own transport. (The Privilege Concierge must be notified by the guests 24 hours prior to the excursion). Rooms with direct pool access pose an increased safety risk for young children. Therefore, for bookings of these room types, Schauinsland-Reisen requires a minimum age of 6 years for children for safety reasons (PJU).

Modern hotel room with canopy bed, TV, seating area, and view of terrace.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m), subject to availability. For an occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room. This means the occupancy is 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

Breakfast in buffet form. Lunch and dinner also available in the à la carte restaurants (no reservation required). 24-hour alcoholic and non-alcoholic drinks and snacks at the currently open bars.

Sports included

Sports area with three tennis courts and a multi-purpose sports field. Non-motorized water sports, soccer, volleyball, bocce, dance lessons, bowling, and water aerobics.

Sports for a fee

Dive It! Diving center, motorized water sports.

Children's program

Hotel with large water park, slides, and sun loungers in a tropical setting.
Colorful children's play area with cushioned blocks and seats in a bright room.
Babysitting service for a fee
Children's pool
Kids club (4-12 years)
Water park for children
Children's playground
Game room
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Teen club (13-17 years)
Video game area with PlayStation and Xbox
Movie theater
Table soccer, mini-pool, board games
Beach volleyball, beach soccer, etc.

Wellness

Despacio Spa Centre for a fee.
All treatments for a fee.

Entertainment

A professional team of entertainers provides fun and entertainment at the hotel, on the beach, and in the theater with evening shows, as well as a disco (12:00 AM – 2:00 AM).

Hotel service

Laundry service and car rental for a fee
Currency exchange
Wi-Fi free of charge

Hotel features

  • Animation
  • Direct beach location
  • Family-friendly
  • Children's pool
  • Massages
  • Spa
  • Wi-Fi
  • Enhanced hygiene concept

Sustainability

"Travel with a Future" provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Biosphere Responsible Tourism

Hotelhinweis

In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
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Starting immediately, hotels in Mexico will gradually introduce an "Eco-Tax".
As a result, every hotel guest in Mexico is obligated to pay a state-levied fee in cash at the hotel upon arrival, similar to a local tourist tax.
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Zusatzhinweis

As of April 1, 2021, a tourism tax was implemented, which is currently a one-time fee of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is recommended to have the exact amount ready in Mexican Pesos or US dollars.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

During stays between April and December, there may be an increased occurrence of seaweed and algae due to wind, temperature, and currents. In particular, frequent sightings of brown algae in the Caribbean are common during this time. This can affect the beach and the sea. The hotel management and local authorities are, of course, striving to clean affected beach sections in cooperation with the local municipalities. However, the use of appropriate machinery is necessary for this, which results in a slight noise level.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 15.06.2026 10:38