Mexiko ∙ Yucatan und Cancun ∙ Playa del Carmen

Ocean Riviera Paradise *****

CUN172
Wellness
WLAN
Pool
Beach
Family
Map

Location

Opened in December 2016, the hotel is located directly on the beach in Playa del Carmen. Transfer time from/to Cancun Airport is approx. 40 minutes.

Facilities

The generously designed complex consists of 4 hotel areas with a total of 974 Junior Suites and Suites. The hotel also has a spacious freshwater pool landscape with five outdoor pools and a children's pool. Sun loungers and beach towels are available free of charge by the pool and on the beach. 1 buffet restaurant, 8 à la carte restaurants, 12 bars, a sports bar, as well as Mike's Coffee Bar and an ice cream parlor cater to guests' culinary needs.

Accommodation

Junior Suite

Equipped with a king-size bed or two double beds, an additional sofa bed, a bathroom with a bathtub and separate shower, flat-screen TV with international channels, air conditioning, safe, minibar (daily refill included), steam iron and ironing board, Wi-Fi, terrace or balcony. The rooms have pool or garden view (JS2/JS1).

Junior Suite "Daisy"

The rooms are equipped like the Junior Suite and are located in the "Daisy" hotel area, ideal for families with children (2JY/1JY).

Junior Suite "El Beso"

The rooms are equipped like the Junior Suite, but are located in the adult-only area of the resort (2BJ/1BJ).

Privilege Junior Suite

With the same amenities, the room also features a Nespresso machine and a whirlpool on the terrace, as well as the following Privilege services: daily turn-down service, access to the Privilege lounge with chill-out zone, access to the spa area and discounts on treatments, separate check-in and check-out, access to the Privilege sun terrace with Balinese beds (J2R).
Extra for the Privilege Service: Exclusive evening excursion from 6 PM to 1 AM, including food, drinks, and entertainment at another Ocean Hotel. Transfer must be arranged by the guest. (The Privilege Concierge must be notified by the guests 24 hours prior to the excursion).

Note

In the Caribbean, most rooms (depending on availability) are equipped with two queen-size beds (approx. 1.40 x 2m). With a occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room, meaning occupancy: 2 people per bed, even if extra beds are listed on the confirmation!

All Inclusive

All Inclusive

Breakfast in buffet form. Lunch and dinner are also available in the à la carte restaurants (without prior reservation). 24-hour alcoholic and non-alcoholic drinks and snacks at the open bars.

Included Sports

Sports area with three tennis courts and a multi-purpose sports field. Non-motorized water sports, football, volleyball, bocce, dance classes, bowling, and water aerobics.

Sports for a Fee

Dive It! Diving center, motorized water sports.

Children's Program

Babysitting service for a fee
Children's pool
Kids' club (4-12 years)
Water park for children
Children's playground
Game room
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Teen club (13-17 years)
Video game area with PlayStation and Xbox
Cinema room
Table football, mini-billiards, board games
Beach volleyball, beach soccer, etc.

Wellness

Despacio Spa Centre for a fee.
All treatments for a fee.

Hotel Service

Laundry service and car rental for a fee
Currency exchange
Free Wi-Fi

Hotel features

  • Animation
  • Direct Beach Location
  • Family Friendly
  • Children's Pool
  • Massages
  • Spa
  • Wi-Fi
  • Enhanced Hygiene Concept

Sustainability

Travel with a Future provides guidance for making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable business practices and actively invest in a more sustainable future. These standards cover social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Biosphere Responsible Tourism

Note

In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation.
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As of now, hotels in Mexico will gradually introduce an "Eco-Tax".
This means that every hotel room user in Mexico is obliged to pay a levy to the state locally at the hotel in cash, similar to a tourist tax.
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A tourism tax came into force on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican Pesos or approx. 11 US Dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to have the exact amount in Mexican Pesos or US Dollars with you.

No Smoking Policy

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal Note

During stays between April and December, increased occurrences of seaweed and algae may occur due to wind, temperature, and currents. In particular, increased brown algae are often observed in the Caribbean. This affects the beach and the sea. The hotel management and local authorities are naturally making efforts to clean affected beach sections in cooperation with the municipalities. However, this requires the use of appropriate equipment, which may cause some noise.

Country category

5 Sterne