Mexiko ∙ Yucatan und Cancun ∙ Cancun

Majestic Elegance Costa Mujeres *****

CUN271
Fitness
Wellness
WLAN
Pool
Beach
Family
Air conditioning
Map

Location

The hotel is located north of Cancun, 35 km from Cancun International Airport, just 20 minutes from downtown and only a few minutes from the Punta Sam ferry port. Costa Mujeres is known for its turquoise calm waters and white sandy beaches.
Luxurious beachfront resort with clear turquoise water and cloudy sky
Resort with pools, sun loungers, and sea view under clear sky.

Facilities

Cozy hotel dining area with wooden tables and round rattan light fixtures.
Elegant restaurant with high arches, white walls, and stylishly set tables.
Modern pool bar area with blue bar stools overlooking the pool and palm trees.
The luxury hotel, newly opened in 2019, has 570 rooms. Facilities include 12 bars (including 6 swim-up bars, sports bar, beach bar, sky bar), 7 restaurants (main restaurant, beach restaurant, Japanese, gourmet, Italian, steakhouse and Mexican), 13 pools (including pool with children's pool, 7 pools exclusively for Elegance Club guests, 8 pools heated in winter), 8 outdoor whirlpools integrated into the pool, a theater, a large adults-only area. Umbrellas, loungers and bath towels are included by the pool and on the beach.

Accommodation

Junior Suite with Jacuzzi

The Junior Suites (58 sqm) are located in the Family Section and have 1 king-size or 2 queen-size beds, an open bathroom with bathtub and separate shower/toilet, bathrobes/slippers, hairdryer, iron/ironing board, air conditioning, smart TV, safe, coffee machine, minibar (daily refilled with water, soft drinks, beer and snacks) and a balcony with an outdoor jacuzzi. They offer garden or pool view and are on the 2nd-4th floor (2JZ/1JZ).
(Also bookable under CUNA89 with Oceanfront (2JO).

Junior Suite Elegance Club

With the same amenities as the Junior Suite, the rooms are located in the Elegance Club (Adults Only) and additionally feature a private beach and pool area, personalized check-in area, butler service, two exclusive lounges with the option of à la carte breakfast and lunch, 1 bottle of champagne upon arrival, premium coffee machine, and an extended minibar (spirits once per stay). Guests can use all facilities of the Family Section (JE2).

Modern hotel room with large bed, decorative pillows, and stylish wooden elements.
Bright hotel room with bed, sofa, and sea view through large windows.
Modern hotel room with large windows, seating area, and bed with blue accents.
Modern hotel room with large bed, decorative pillows, and stylish wooden elements.

Majestic Junior Suite

With the same amenities as the Junior Suite, but larger (67 sqm) and featuring a terrace with 2 sun loungers and direct pool access (MJ2). Also bookable in the Elegance Club (MJE).

One Bedroom Suite

With the same amenities and location as the Junior Suite, but larger (78 sqm), additionally with a separate living room. (Bookable in the Elegance Club (Adults Only) under code EQW or in the family area with code S2.)

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For double occupancy with 1/2 children or 3 adults, no extra beds will be placed in the room; this means occupancy is 2 people per bed, even if extra beds are listed on the confirmation!

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet form. Dinner also unlimited in the à la carte restaurants (reservations required for Gourmet (age 18+) and Japanese). Various snacks during the day. Unlimited national and international (subject to availability) alcoholic and non-alcoholic drinks (24 hours) at the various bars.

Sports Included

Air-conditioned modern fitness center, water sports such as snorkeling equipment, introductory diving in the pool, windsurfing, catamaran.

Sports at a Fee

Water skiing, sailboats, parasailing, banana boat, diving and deep-sea fishing depending on availability. Several golf courses are located near the hotel (Tom Weiskopf 18-hole in the exclusive Puerto Cancun area (15 min away)).

Children's Program

Children's pool.

Wellness

For a fee: various treatments in the hotel's own "cenote-like" spa area with various water rituals, massage area and salon.

Hotel Service

Free Wi-Fi throughout the hotel.
Room service (24h in the Elegance Club & 06-24 in the Family Area).
Laundry service at a charge.

Hotel features

  • Animation
  • Chillout & Relaxation
  • Direct Beach Location
  • Fitness
  • Hotel Safe
  • Internet
  • Air Conditioning
  • Children's Pool
  • Massages
  • Romance & Honeymooners
  • Sandy Beach
  • Sauna
  • Spa
  • Sports & Activity Holidaymakers
  • Near the Beach
  • Diving
  • Wi-Fi
  • Family Friendly
  • Extended Hygiene Concept

Sustainability

Reisen mit Zukunft (Travel with a Future) provides assistance in making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Earthcheck

Note

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Hotels in Mexico are gradually introducing an "Eco-Tax".
This means that every user of a hotel room in Mexico is obliged to pay a state tax locally in the hotel in cash, similar to a tourist tax.
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Wearing a bracelet is required to use the all-inclusive services. A fee will be charged for loss of the bracelet. In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
As of April 1, 2021, a tourism tax came into force and currently amounts to a one-time payment of 224 Mexican Pesos or approx. 11 US Dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican Pesos or US Dollars. In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.

No Smoking

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal Note

Additionally bookable under CUNA89.
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During stays between April and December, an increased occurrence of seaweed and algae may occur due to wind, temperature, and currents. In particular, an increased amount of brown algae is often observed in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are naturally endeavoring to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which generates a slight noise.

Country category

5 Sterne