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Modern hotel complex with pool, sun umbrellas, and sea view under sunny weather.
View of a resort with infinity pool and waterfall by a beach with palm trees.
Three people in swimwear playing on the beach in sunny weather.
Modern hotel room with large bed, sea view, and seating area.
Modern hotel bar with dark brown armchairs, wooden floor, and cozy lighting.
Modern, elegant dining area with central pink blossom and wood paneling.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.
Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
Modern hotel room with large bed, wooden furniture, and neutral tones.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Mexiko ∙ Yucatan und Cancun ∙ Cancun

Majestic Elegance Costa Mujeres *****
Tour operator category

CUN271
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The hotel is located north of Cancun, 35 km from Cancun International Airport, just 20 minutes from downtown and only a few minutes from the Punta Sam ferry terminal. Costa Mujeres is known for its turquoise, calm waters and white sandy beaches.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.

Facilities

Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
Opened in 2019, this luxury hotel has 570 rooms. Facilities include 12 bars (including 6 swim-up bars, sports bar, beach bar, sky bar), 7 restaurants (main restaurant, beach restaurant, Japanese, gourmet, Italian, steakhouse, and Mexican), 12 pools (including a pool with a children's section, 7 pools exclusively for Elegance Club guests, 8 of which are heated in winter), 8 outdoor whirlpools integrated into the pools, theater, a large adults-only area. Sun umbrellas, sun loungers, and bath towels are included at the pool and beach.

Accommodation

Junior Suite with Jacuzzi

The Junior Suites (58 m²) are located in the Family Section and feature 1 king-size bed or 2 queen-size beds, an open-plan bathroom with bathtub and separate shower/WC, bathrobes/slippers, hairdryer, iron/ironing board, air conditioning, smart TV, safe, coffee machine, minibar (replenished daily with water, soft drinks, beer, and snacks), as well as a balcony with an outdoor Jacuzzi. They feature garden or pool views and are located on the 2nd–4th floors (2JZ/1JZ).
(Also available to book under CUNA89 with Oceanfront (2JO)).

Junior Suite Elegance Club

With the same amenities as the Junior Suite, these rooms are located in the Elegance Club (Adults Only) and additionally feature a private beach and pool area, personalized check-in area, butler service, two exclusive lounges with the option for à la carte breakfast and lunch, 1 bottle of champagne upon arrival, premium coffee machine, and an upgraded minibar (spirits once per stay). Guests can use all facilities of the Family Section (JE2).

Modern hotel room with large bed, wooden furniture, and neutral tones.
Modern hotel room with large bed, sea view, and seating area.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Modern hotel room with large bed, wooden furniture, and neutral tones.

Majestic Junior Suite

With the same amenities as the Junior Suite, these are larger (67 m²) and feature a terrace with 2 sun loungers and direct access to the pool (MJ2). Also available to book in the Elegance Club (MJE).
Rooms with direct pool access pose an increased safety risk for young children. Therefore, for safety reasons, Schauinsland-Reisen requires a minimum age of 6 years for children when booking these room types.

One Bedroom Suite

With the same amenities and location as the Junior Suite, these are larger (78 m²) and additionally feature a separate living room. (Bookable in the Elegance Club (Adults Only) under code EQW or in the family area under code S2.)

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds are provided in the room; this means occupancy is 2 people per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet style. Dinner is optionally unlimited in the à la carte restaurants (reservation required for Gourmet (18+) and Japanese). Various snacks during the day. Unlimited national and international (subject to availability) alcoholic and non-alcoholic drinks (24 hours) at the various bars.

Sports included

Air-conditioned modern fitness center, water sports such as snorkeling equipment, introductory diving in the pool, windsurfing, catamaran.

Sports for a fee

Water skiing, sailboats, parasailing, banana boat, diving, and deep-sea fishing, subject to availability. Several golf courses are located near the hotel (Tom Weiskopf 18-hole in the exclusive area of Puerto Cancun (15 minutes away)).

Children's program

Children's pool.

Wellness

For a fee: various treatments in the dedicated "cenote-style" spa area featuring different water rituals, massage area, and salon.

Entertainment

Daytime and evening entertainment program with various shows in the theater, performances, and live music; piano music at the lobby bar.

Hotel service

Wi-Fi free of charge throughout the hotel.
Room service (24 hours in the Elegance Club & 06:00–24:00 in the Family section).
Laundry service for a fee.

Hotelhinweis

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Effective immediately, hotels in Mexico are gradually introducing an "Eco-Tax."
Consequently, every hotel guest in Mexico is required to pay a state-mandated levy in cash directly at the hotel, similar to a city tax.
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Sustainability

With our "Reisen mit Zukunft" label, we identify hotels that verifiably meet recognized sustainability standards. These include, among others, standards recognized by the Global Sustainable Tourism Council (GSTC) and the Tourism Sustainability Certifications Alliance (TSCA). Currently, around 20% of the hotels in our program meet these criteria and have been audited as part of independent certification processes. This product line offers our guests additional guidance when choosing their accommodation.

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Earthcheck (valid until 04.09.2027)

Zusatzhinweis

Wearing a wristband is necessary to enjoy All-Inclusive benefits. A fee is charged if the wristband is lost. In Mexico, sinks or even bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
As of April 1, 2021, a tourism tax was implemented, currently amounting to a one-time fee of 224 Mexican pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is recommended to carry the exact amount in Mexican pesos or US dollars. In Mexico, sinks or even bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

Also bookable under CUNA89.
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During stays between April and December, increased occurrences of seagrass and algae may occur due to wind, temperature, and currents. In particular, a frequent increase in brown algae in the Caribbean is often noted. This may affect the beach and the sea. The hotel management and local authorities naturally strive to clean affected beach sections in cooperation with municipal administrations. However, the use of appropriate machinery is required for this, which may cause a slight background noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 30.09.2026 21:29