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Modern hotel complex with pool, sun umbrellas, and sea view under sunny weather.
View of a resort with infinity pool and waterfall by a beach with palm trees.
Three people in swimwear playing on the beach in sunny weather.
Modern hotel room with large bed, sea view, and seating area.
Modern hotel bar with dark brown armchairs, wooden floor, and cozy lighting.
Modern, elegant dining area with central pink blossom and wood paneling.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.
Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
Modern hotel room with large bed, wooden furniture, and neutral tones.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Mexiko ∙ Yucatan und Cancun ∙ Cancun

Majestic Elegance Costa Mujeres *****
Tour operator category

CUN271
Fitness
Wellness
WLAN
Pool
Beach
Family
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The hotel is located north of Cancun, 35 km from Cancun International Airport, just 20 minutes from the city center and only a few minutes from the Punta Sam ferry terminal. Costa Mujeres is known for its turquoise calm waters and white sandy beaches.
Luxury beach resort with white buildings and turquoise water under cloudy sky
Luxury hotel complex with pools, palm trees, and a view of the sea.

Facilities

Modern restaurant with bamboo lamps, wooden tables, and chairs on light marble floor.
Elegant dining room with vaulted ceilings, white tables, and stylish lighting.
Pool bar with blue bar stools beside a pool overlooking palm trees and blue sky.
The luxury hotel, newly opened in 2019, has 570 rooms. Facilities include 12 bars (including 6 swim-up bars, sports bar, beach bar, sky bar), 7 restaurants (main restaurant, beach restaurant, Japanese, gourmet, Italian, steakhouse, and Mexican), 12 pools (including a pool with a children's pool, 7 pools exclusive for Elegance Club guests, 8 pools heated in winter), 8 outdoor jacuzzis integrated into the pool, a theater, a large adults-only area, and umbrellas, sun loungers, and beach towels are included at the pool and beach.

Accommodation

Junior Suite with Jacuzzi

The Junior Suites (58 sqm) are located in the Family Section and feature 1 king-size or 2 queen-size beds, an open bathroom with bathtub and separate shower/toilet, bathrobes/slippers, hairdryer, iron/ironing board, air conditioning, Smart TV, safe, coffee machine, minibar (daily replenished with water, soft drinks, beer, and snacks), and a balcony with an outdoor Jacuzzi. They offer garden or pool views and are located on the 2nd-4th floor (2JZ/1JZ). (Also bookable under CUNA89 with Oceanfront (2JO).

Junior Suite Elegance Club

With the same amenities as the Junior Suite, these rooms are located in the Elegance Club (Adults Only) and additionally feature a private beach & pool area, personalized check-in, butler service, two exclusive lounges with the option of à la carte breakfast and lunch, 1 bottle of champagne on arrival, premium coffee machine, and an extended minibar (spirits once per stay). Guests can use all facilities of the Family Section (JE2).

Modern hotel room with large bed, wooden furniture, and neutral tones.
Modern hotel room with large bed, sea view, and seating area.
Bright hotel room with double bed, sofa, coffee table, and balcony with sea view.
Modern hotel room with large bed, wooden furniture, and neutral tones.

Majestic Junior Suite

With the same amenities as the Junior Suite, these are larger (67 sqm) and feature a terrace with 2 sun loungers and direct pool access (MJ2). Also bookable in the Elegance Club (MJE). Rooms with direct pool access pose an increased risk for small children. Therefore, for bookings of these room types, Schauinsland-Reisen requires a minimum age of 6 years for children for safety reasons.

One Bedroom Suite

With the same amenities and location as the Junior Suite, these are larger (78 sqm) and additionally feature a separate living room. (Bookable in the Elegance Club (Adults Only) under code EQW or in the family area with code S2.)

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For a occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room, meaning occupancy: 2 people per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet style. Dinner is optionally unlimited in the à la carte restaurants (reservations required for Gourmet (18+ years) and Japanese). Various snacks during the day. Unlimited national and international (subject to availability) alcoholic and non-alcoholic drinks (24 hours) at the various bars.

Sports included

Air-conditioned modern fitness center, water sports such as snorkeling equipment, introductory diving in the pool, windsurfing, catamaran.

Sports for a fee

Water skiing, sailboats, parasailing, banana boat, diving, and deep-sea fishing, subject to availability. Several golf courses are located near the hotel (Tom Weiskopf 18-hole in the exclusive area of Puerto Cancun (15 minutes away)).

Children's program

Children's pool.

Wellness

For a fee: various treatments in the hotel's own "cenote-like" spa area with various water rituals, massage area, and salon.

Entertainment

Daytime and evening entertainment program with various shows in the theater, performances, and live music, piano music at the lobby bar.

Hotel service

Free Wi-Fi throughout the hotel.
Room service (24h in the Elegance Club & 06-24h in the Family area).
Laundry service for a fee.

Hotel features

  • Animation
  • Chillout & Relaxation
  • Directly on the beach
  • Fitness
  • Hotel safe
  • Internet
  • Air conditioning
  • Children's pool
  • Massages
  • Romance & Honeymooners
  • Sandy beach
  • Sauna
  • Spa
  • Sports and active vacationers
  • Near the beach
  • Diving
  • Wi-Fi
  • Family-friendly
  • Enhanced hygiene concept

Sustainability

Reisen mit Zukunft provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Earthcheck

Hotelhinweis

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From now on, hotels in Mexico will gradually introduce an "Eco-Tax".
Therefore, every user of a hotel room in Mexico is obliged to pay a fee to the state on site at the hotel in cash, similar to a tourist tax.
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Zusatzhinweis

Wearing a bracelet is required to use the All-Inclusive services. A fee will be charged for losing the bracelet. In Mexico, washbasins or bathtubs/jacuzzis may be integrated openly into the general living area of the hotel room without spatial separation.
A tourism tax came into effect on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican Pesos or US Dollars. In Mexico, washbasins or bathtubs/jacuzzis may be integrated openly into the general living area of the hotel room without spatial separation.

No smoking policy

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

Also bookable under CUNA89.
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For stays between April and December, increased seaweed and algae may occur due to wind, temperature, and currents. In particular, there is often an increased occurrence of brown algae in the Caribbean during this period. This affects the beach and the sea. Hotel management and local authorities are, of course, endeavoring to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which emits a slight noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 05.06.2026 11:53