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Hotel pool with white marble flooring, surrounded by chairs and umbrellas, overlooking green areas.
Modern restaurant with wooden ceiling beams, multiple tables and chairs in a bright, open space.
Cozy hotel lounge area with chairs, tables, and a decorative stone wall.
Modern hotel room with double bed, armchairs, and sea view.
Modern lounge area with turquoise chairs, sofa, and elegant table in a hotel setting.
Bright modern café with wood and wicker furniture, large windows, and plants.
Cozy hotel lounge area with wooden beams, armchairs, and decorative ceiling lamps.
Large hotel building with red tiled roofs on the coast under a blue sky.
Bright hotel lobby with marble floors, sofas, and golden chandelier ceiling.
Bright hotel room with double bed, cozy pillows, and view of window with curtains.
Bright hotel room with seating area, TV, and view of balcony and bedroom.
Modern bathroom with double sink, large mirror, and shower with zigzag tiles.
Balcony with two chairs and table overlooking green landscape and mountains under blue sky.
Brightly furnished hotel room with seating area, large window, and wooden floor.
Modern hotel room with large bed, window, armchair, and flat-screen TV.
Modern hotel room with seating area, desk, and view of a balcony.
Spanien (Kanaren) ∙ Teneriffa ∙ Puerto de la Cruz

AluaSoul Orotava Valley ****
Tour operator category

TFS211
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

The expansive adults-only hotel complex, with partial views of the sea and Mount Teide, is located in the "Playa Jardin" district and is situated just 250m from the beach of the same name. Tenerife North Airport is approximately 25 km away and Reina Sofia Airport is approximately 80 km away. You can reach the center after about 1.5 km and Loro Parque after about a 10-minute walk. Teide National Park is approximately 40 km away.
Large hotel building with red tiled roofs on the coast under a blue sky.

Facilities

Bright hotel lobby with marble floors, sofas, and golden chandelier ceiling.
Hotel pool with white marble flooring, surrounded by chairs and umbrellas, overlooking green areas.
The AluaSoul Orotava Valley is a hotel complex that was extensively modernized in 2021. It stands out due to its 9000 m² size and is specifically designed for the relaxing comfort of guests who appreciate the facilities and service offerings of an adults-only property. It consists of 5 buildings in the Canarian style with a total of 202 suites. General facilities include 1 freshwater pool (heated) with a magnificent view of Mount Teide, 4 elevators for hotel guests, a buffet restaurant, 2 bars, an à-la-carte restaurant, and a sun terrace with views of the sea and Mount Teide. Pool towels (deposit required), sun loungers, and parasols by the pool are free of charge.

Accommodation

Suite

The modern and spacious suites, approx. 40m² in size, feature a separate bedroom with two single beds or a double bed, as well as a living room, bathroom with shower/WC and hairdryer, air conditioning, electric kettle including coffee and tea, safe (included), mini-fridge (empty), satellite TV, telephone, and a furnished balcony or terrace facing the garden/countryside. Wi-Fi is included in all rooms (S2).
Also available with Teide view (2SB) or sea view (2MA) for an additional charge.
Also bookable for single occupancy (S1/1SB/1MA).

Bright hotel room with double bed, cozy pillows, and view of window with curtains.
Bright hotel room with seating area, TV, and view of balcony and bedroom.
Modern bathroom with double sink, large mirror, and shower with zigzag tiles.
Balcony with two chairs and table overlooking green landscape and mountains under blue sky.
Brightly furnished hotel room with seating area, large window, and wooden floor.
Modern hotel room with large bed, window, armchair, and flat-screen TV.
Modern hotel room with seating area, desk, and view of a balcony.

My Favourite Club Suite Sea View

When booking the "My Favourite Club" Suite Sea View, the following services are included: Welcome minibar (stocked upon arrival with soft drinks, water, and beer), better location, Smart TV, toiletries, bathrobe, slippers, capsule coffee machine, private check-in/check-out, pillow menu (upon request), exclusive lounge with drinks and snacks, exclusive and reserved zone by the pool and in the restaurant, as well as wine upon arrival (2UM).
Also bookable for single occupancy (1UM).

Meals

Breakfast, Half Board

Breakfast and dinner in buffet form incl. show cooking and theme evenings.

Sandwich and beer on a round table by a hotel pool during vacation.

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet form. Drinks with meals incl.: water, soft drinks, beer, house wine. Non-alcoholic and alcoholic drinks including cocktails (according to AI menu) are available from 11 am to 11 pm at the bar currently open. Snacks as well as coffee and tea are served from 11 am to 6 pm at the pool bar.
Appropriate attire is requested for dinner (gentlemen in long trousers).

Modern hotel lobby area with polished marble floor and yellow benches.

Sports included

Yoga, aerobics, hiking, darts, shuffleboard, and water games.
Fitness center incl. dumbbells, weight bench, and equipment at the neighboring Hotel Alua Tenerife. All cardio equipment such as treadmills, crosstrainers, and indoor bikes are subject to a fee.
Tennis (equipment against deposit/advance registration).

Sports for a fee

Diving, surfing, paddle, bicycle tours, sailing (local providers).

Wellness

Wellness, sauna, and various treatments are available for a fee.

Entertainment

Extensive day and evening program with live shows, live music, and games.

Hotel service

Laundry service for a fee.
***
Public parking available subject to availability.
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Wi-Fi is available to all guests free of charge throughout the hotel complex.
***
A shuttle bus runs several times a day to Puerto de la Cruz (free of charge).
Customers will receive information on departure times upon arrival.

Credit card

Visa, Master, Maestro, and Amex.

Hotel features

  • Internet
  • Tennis
  • Air conditioning
  • Hotel safe
  • Shopping facilities
  • Adults Only
  • Sports and active travelers

Sustainability

"Travel with a Future" provides guidance to help you make informed decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Biosphere Responsible Tourism

Hotelhinweis

Bookable for guests aged 16 and over.
***
Loro Parque combo bookable under TFS711.
***
Barrier-free hotel complex.
3 disability-friendly suites available upon request.
***
When booking a rental car via schauinsland-reisen:
Hotel delivery of the vehicle is not possible with this accommodation (only bookable from/to airport).
***
Dogs (up to 10kg) allowed upon request for a fee (approx. €20 per night/as of 05-2024) (exclusively in the room category "My Favourite Club Suite Sea View").
Pets are not allowed in the common areas of the hotel.
***
Formerly Diamante Suites.
***
Check-in: from 3 pm
Check-out: until 12 pm
***

Zusatzhinweis

Address:
Calle Manuel Yanes Barreto, 13, Urbanización Turquesa Playa
38400 Puerto de la Cruz, Tenerife, Spain
***
Contact:
+34 922 37 00 87
www.amrcollection.com/es
In the catalog "Canaries · Madeira" Winter 2025/26 on page 184.
In the catalog "Canaries · Madeira" Summer 2026 on page 182.

Seasonal information

The Christmas and New Year's Eve gala must be taken at the booked hotel.
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additionally bookable under TFSA04

Tour operator category

4 Suns ****

Country category

4 Sterne
Last updated: 19.06.2026 19:29