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Hotel pool with white marble flooring, surrounded by chairs and umbrellas, overlooking green areas.
Modern restaurant with wooden ceiling beams, multiple tables and chairs in a bright, open space.
Cozy hotel lounge area with chairs, tables, and a decorative stone wall.
Modern hotel room with double bed, armchairs, and sea view.
Modern lounge area with turquoise chairs, sofa, and elegant table in a hotel setting.
Bright modern café with wood and wicker furniture, large windows, and plants.
Cozy hotel lounge area with wooden beams, armchairs, and decorative ceiling lamps.
Large hotel building with red tiled roofs on the coast under a blue sky.
Bright hotel lobby with marble floors, sofas, and golden chandelier ceiling.
Bright hotel room with double bed, cozy pillows, and view of window with curtains.
Bright hotel room with seating area, TV, and view of balcony and bedroom.
Modern bathroom with double sink, large mirror, and shower with zigzag tiles.
Balcony with two chairs and table overlooking green landscape and mountains under blue sky.
Brightly furnished hotel room with seating area, large window, and wooden floor.
Modern hotel room with large bed, window, armchair, and flat-screen TV.
Modern hotel room with seating area, desk, and view of a balcony.
Spanien (Kanaren) ∙ Teneriffa ∙ Puerto de la Cruz

AluaSoul Orotava Valley ****
Tour operator category

TFS211
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

The spacious adults-only hotel complex, with partial views of the sea and Mount Teide, is located in the "Playa Jardin" district and is situated only about 250m from the beach of the same name. Tenerife North Airport is approximately 25 km away, and Reina Sofia Airport is approximately 80 km away. The city center is reachable after about 1.5 km, and Loro Parque is about a 10-minute walk away. Teide National Park is located about 40 km away.
Large hotel building with red tiled roofs on the coast under a blue sky.

Facilities

Bright hotel lobby with marble floors, sofas, and golden chandelier ceiling.
Hotel pool with white marble flooring, surrounded by chairs and umbrellas, overlooking green areas.
The AluaSoul Orotava Valley is a hotel complex that stands out due to its 9000 m² size and is specifically designed for relaxing comfort for guests who appreciate the facilities and service offerings of an adults-only property. It consists of 5 buildings in the Canarian style with a total of 202 suites. General facilities include 1 freshwater pool (heated) with a magnificent view of Mount Teide, 4 elevators for hotel guests, a buffet restaurant, 2 bars, an à-la-carte restaurant, and a sun terrace with views of the sea and Mount Teide. Pool towels (deposit required), sun loungers, and parasols by the pool are free of charge.

Accommodation

Suite

The approx. 40m², modern and spacious suites feature a separate bedroom with two single beds or one double bed, a living area, bathroom with shower/WC and hairdryer, air conditioning, electric kettle including coffee and tea, safe (included), mini-fridge (unfilled), satellite TV, telephone, as well as a furnished balcony or terrace facing the garden/inland. Wi-Fi is included in all rooms (S2).
Also available with Teide view (2SB) or sea view (2MA) for an additional charge.
Also bookable for single occupancy (S1/1SB/1MA).
Additionally bookable under TFSA04 (S2/SA/SI/1SA), with Teide view (2SB)/SB/1SB) or with sea view (S2M/2MA/OFZ/1MA/S1M).

Bright hotel room with double bed, cozy pillows, and view of window with curtains.
Bright hotel room with seating area, TV, and view of balcony and bedroom.
Modern bathroom with double sink, large mirror, and shower with zigzag tiles.
Balcony with two chairs and table overlooking green landscape and mountains under blue sky.
Brightly furnished hotel room with seating area, large window, and wooden floor.
Modern hotel room with large bed, window, armchair, and flat-screen TV.
Modern hotel room with seating area, desk, and view of a balcony.

My Favourite Club Suite Sea View

When booking the "My Favourite Club" Suite Sea View, the following services are included: Welcome minibar (filled upon arrival with soft drinks, water, and beer), better location, Smart TV, toiletries, bathrobe, slippers, capsule coffee machine, private check-in/check-out, pillow menu (upon request), exclusive lounge with drinks and snacks, exclusive and reserved zone at the pool as well as in the restaurant, and wine upon arrival (2UM).
Also bookable for single use (1UM).

Meals

Breakfast, Half Board

Breakfast and dinner in buffet form including show cooking and theme nights.

Sandwich and beer on a round table by a hotel pool during vacation.

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet form. Drinks during meals include: water, soft drinks, beer, house wine. Non-alcoholic and alcoholic drinks including cocktails (according to the AI menu) are available from 11:00 am to 11:00 pm at the respectively open bar. Snacks as well as coffee and tea are served from 11:00 am to 6:00 pm at the pool bar.
Proper attire is requested for dinner (men must wear long trousers).

Modern hotel lobby area with polished marble floor and yellow benches.

Sports included

Yoga, aerobics, hiking, darts, shuffleboard, and water games.
Fitness studio including weights, fitness bench, and equipment at the neighboring Hotel Alua Tenerife. All cardio equipment such as treadmills, cross-trainers, and indoor bikes are available for a fee.
Tennis (equipment available against a deposit/advance booking required).

Sports for a fee

Diving, surfing, paddle, bicycle tours, sailing (local providers).

Wellness

Wellness, sauna, and various treatments are available for a fee.

Entertainment

Extensive daily and evening program with live shows, live music, and games.

Hotel services

Laundry service for a fee.
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Public parking spaces available subject to availability.
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Wi-Fi is available to all guests free of charge throughout the entire hotel complex.
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A shuttle bus runs several times a day to Puerto de la Cruz (free of charge).
Guests receive information about schedules upon arrival.

Credit card

Visa, Master, Maestro, and Amex.

Hotelhinweis

Bookable for guests aged 16 and over.
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Loro Parque package bookable under TFS711.
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Accessible hotel complex.
3 accessible suites available upon request.
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When booking a rental car via Schauinsland-Reisen:
Hotel delivery of the vehicle is not possible at this property (only bookable from/to airport).
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Dogs (up to 10kg) allowed upon request for a fee (approx. 20 € per night/as of 05-2024) (exclusively in the room category "My Favourite Club Suite Sea View").
Pets are not allowed in the hotel's communal areas.
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Formerly Diamante Suites.
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Check-in: from 3:00 pm
Check-out: until 12:00 pm
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Sustainability

With our "Travel with a Future" label, we identify hotels that demonstrably meet recognized sustainability standards. These include, among others, standards recognized by the Global Sustainable Tourism Council (GSTC) and the Tourism Sustainability Certifications Alliance (TSCA). Currently, around 20% of the hotels in our program meet these criteria and have been audited as part of independent certification processes. This product line offers our guests additional orientation when choosing their accommodation.

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Biosphere Responsible Tourism (valid until 05.03.2029)

Zusatzhinweis

Address:
Calle Manuel Yanes Barreto, 13, Urbanización Turquesa Playa
38400 Puerto de la Cruz, Tenerife, Spain
***
Contact:
+34 922 37 00 87
www.amrcollection.com/es
In the catalog "Canary Islands · Madeira" Winter 2025/26 on page 184.
In the catalog "Canary Islands · Madeira" Summer 2026 on page 182.

Seasonal information

The Christmas and New Year's Eve gala must be taken at the booked hotel.
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Additionally bookable under TFSA04

Tour operator category

4 Suns ****

Country category

4 Sterne
Last updated: 30.09.2026 20:31