Spanien (Kanaren) ∙ Teneriffa ∙ Guia de Isora

Gran Meliá Palacio de Isora *****

TFS083
Fitness
Wellness
WLAN
Pool
Beach
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The luxury resort is located in the southwest of Tenerife, directly on the Atlantic Ocean with wonderful views of the island of La Gomera. The small fishing village of Alcala is 200 m away, Los Gigantes approx. 5 km, and Costa Adeje about 20 km away. The hotel has been a Gold Earth Check Hotel since early 2019.
The hotel is located directly on a sandy beach with natural seawater pools.
Coastal resort with large pool, surrounded by greenery, sea and clear sunny sky.
Luxurious resort with pools along the coast, surrounded by rocky shores and green landscape.
Aerial view of a coastal resort with pools, palm trees, and walking paths by the ocean.
Coastal resort with a long lagoon-style pool and beige buildings along the rocky shoreline.
Clear blue sea bay with shallow pier between rocky coasts under clear sky.

Facilities

Luxurious hotel with pool, blue loungers, and palm trees in courtyard
Large pool with pavilions and palm trees against clear sky by the sea.
Illuminated hotel with large pool and palm trees under a blue evening sky.
Bright restaurant with white chairs, tables, and modern decor featuring a mountain mural.
Modern dining room with long tables, comfortable chairs, and a central water feature beneath a large skylight.
Sculpture beside pool with palm trees and hotel building in background under clear sky.
Empty restaurant terrace overlooking the sea with sailboats at sunset.
Balcony with seating area overlooking the sea and palm trees under a blue sky.
Open hotel lounge with arched windows, wood accents, green plants, tables, and chairs.
Bright hotel dining area with large windows, white tables, and ocean view.
Hotel terrace with set tables and palm trees in the background at sunset.
Elegant hotel lobby with modern seating areas and stylish lighting.
Cozy seating area with two chairs, table, and sea view through large window.
A set dining table on a terrace overlooking palm trees and a sunset by the sea.
Hotel building with dome, columns, and cars parked at entrance under clear sky.
Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.
The impressive hotel resort in the southwest of Tenerife impresses with its grandiose architecture, which combines the buildings and garden landscape into a harmonious unit.
The 3 building sections of the resort have 469 rooms and open towards the sea. The heart of the complex is a 3,000m² square with high-quality chill-out furniture, framed by columns and monumental arches.
In the tropical garden there is the main pool (seawater), designed in the shape of a lake.
It features a whirlpool, water loungers and 2 integrated hydrotherapy facilities and, with a surface area of 5,000 m² and a length of 260m, is the largest seawater pool in Europe. Loungers and pool towels are available free of charge.
There are 4 further freshwater pools (one for adults, one family pool, one children's pool and one baby pool, and one splash pool).
The hotel offers 5 bars, the buffet restaurant "Pangea Food Market" (extensive international buffet and live cooking stations) and 7 à la carte specialty restaurants (open seasonally).
The à la carte restaurants "Oasis Pool Grill" (Mediterranean specialties with a focus on rice dishes, located directly by Europe's largest pool), "L'Olio" (Italian cuisine with homemade pasta and pizza), "Agave" (Mexican specialties), "Nami" (Asian fusion cuisine with Teppanyaki show cooking), "Duo Steakhouse" (selected meat specialties, complemented by a fine wine list).
"Le Bistrot Provencal" (French gourmet cuisine) and "La Terrasse" (Atlantic cuisine), exclusively for adults with Red Level service.
Internet corner free of charge. Beach bar for a fee.

Accommodation

Deluxe Double Room

Spacious (approx. 48m²), tastefully and elegantly furnished with mahogany furniture and stone flooring.
They feature air conditioning, telephone, satellite TV with flat screen, iPod docking station, minibar (for a fee), safe (free of charge), internet access, bathroom with toiletries, separate shower, and separate toilet. These rooms have a resort view.
Furnished balcony or terrace. (DD2)
Also available with side sea view (DM2) with rain shower or for single occupancy (DD1/DM1).

A bright hotel room with a bed and cozy seating area overlooking a terrace.
Modern hotel room with double bed, sofa, and wooden wall decor in warm tones.
Cozy seating area with two chairs and table by large window with mountain view.
Modern bathroom with bathtub, mirror, and double sinks in wooden cabinetry.
Modern living room with sofa, coffee table, TV, and large windows with outdoor view.
Modern hotel room with two white pillows, nightstands, and lamps against a textured wall
Modern hotel hallway with view into bedroom and glass table with fruit and water.
Bright hotel room with large window, beige curtains, bed, and chair.

Suite

Same amenities as the double rooms, but larger (approx. 68m²), with an additional separate living area with sofa bed, dining table, sofa, 2 flat-screen TVs, mini-fridge (refill for a fee), microwave, coffee and tea maker (included), whirlpool bath.
The rooms have a balcony or terrace with garden view or resort view (MS).
Also bookable with Red Level service for an extra charge for the following room categories:
Red Level Suite Resort View (SA).
Red Level Suite Side Sea View (2SS).

RedLevel Service

Description under TFS583.
When booking the following room categories, Red Level service is included:
However, these rooms are located in the main building and not in the Red Level area.
Red Level Master Suite Resort View, Red Level Master Suite Side Sea View, Red Level Suite Resort View, Red Level Suite Side Sea View:
- Exclusive access to the Red Level area (16 years and over).
- Exclusive RedLevel Lounge & Children's Area Mar de Nubes. (Located in the main building -> TFS083)

Colorful, well-equipped children's play area in a hotel with toys and seating.
Modern furnished hotel room with two beds, TV, and balcony access.
Board game with eco-friendly pieces on colorful striped bedding in a bright room.
Hotel bathroom with black countertop, white sink, and toiletries on wooden tray
Cozy hotel room with bed, sofa, and large windows overlooking a building.

Deluxe Family Double Room

Equipped like the Deluxe Double Rooms, but with a rain shower and an extra bed for the 3rd and 4th person (XR2).

Master Suite 2 Bedrooms

Equipped like the suites, but approx. 116m² in size. In addition to a living room, the rooms have 2 separate bedrooms, each with access to a bathroom with a whirlpool tub and rain shower. This is a suite and a deluxe double room with a connecting door.
Also with 2 balconies or terraces (MZ4).
Also bookable with Red Level service for an extra charge for the following room categories:
Red Level Master Suite 2 Bedrooms Resort View (M2F).
Red Level Master Suite 2 Bedrooms Side Sea View (MSS).

Modern hotel room with light color scheme and elegant decor, open door view into living area
Swimming pool with sun loungers and palm trees on green lawn under blue sky.
Modern living room with large windows and cozy seating furniture.
Bright hotel room with double bed, TV, and desk in front of large windows with curtains.

Private Pool Villa Red Level (bookable on request)

The private villas are 600m² in size and feature a private pool, a garden area with Balinese beds and a pavilion.
In addition, a 120m² loft-style room, a dressing room and a bathroom with a whirlpool tub (VFA).

Meals

Breakfast/Half Board

Breakfast: Buffet breakfast.
For HB/AI guests, dine around in 5 restaurants at no extra charge. Available: Pangea Buffet (with outdoor terrace "Dama de Noche") and 4 à la carte restaurants (reservation required/"Oasis Pool Restaurant" (Mediterranean cuisine)/"L'Olio" (Italian cuisine)/"Agave" (Mexican cuisine)/"Nami" (Asian cuisine). Chef's specialties excluded.
Also with a special discount at restaurants "Duo", "Le Bistrot" (adults only) and "La Terrasse" (adults only).
The à la carte specialty restaurants are open seasonally.

Modern buffet with diverse dishes, open kitchen area, and decorative lighting.

All Inclusive

All Inclusive

Buffet breakfast at "Restaurant Pangea" from 7:00 to 10:30 AM.
Lunch (12:30 PM - 4:00 PM) and dinner (6:30 PM - 10:30 PM) as dine around in 5 different restaurants.
Available: "Pangea" Buffet (with outdoor terrace "Dama de Noche"/reservation required) and 4 à la carte restaurants (reservation required): "L'Olio" (modern Italian cuisine), "Oasis Pool" Restaurant (Mediterranean cuisine), "Agave" (Mexican cuisine), and "Nami" (Asian cuisine). Chef's specialties are excluded in each case.
The à la carte specialty restaurants are open seasonally.
From 11:00 AM to 1:00 PM, a selection of pastries.
From 4:00 PM to 6:00 PM, snacks such as salads, hamburgers, hot dogs, and pizza, as well as a selection of desserts.
From 10:30 AM to 7:30 PM, ice cream at the "Palapa" bar.
Hot drinks, local alcoholic and non-alcoholic beverages for adults, and soft drinks and scoop ice cream for children.
(Subject to change for the stated times.)
When booking AI, a one-time entry to the "Spa By Clarins" per person/stay is included.

Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.

Note

Gluten-free products available (on request/subject to local availability). Please make a note of this when booking.

Sports included

The fitness center is equipped with state-of-the-art equipment and offers a variety of sports classes (e.g., spinning, yoga, Pilates, and water aerobics).

Sports for a fee

2 tennis courts, professional tennis instruction, and 3 paddle courts.

Children's program

Children's water playground with pirate ship and slides in front of a hotel with palm trees.
Kids splash pool with water features, slides, and palm trees in a tropical hotel setting
Covered seating area with tables and chairs next to a hotel pool.
Children painting at a table with a caregiver in a colorful room.
Covered lounge with colorful tables and chairs by a hotel pool.
Hotel pool with umbrellas, lounge chairs, children's play equipment, and palm trees in front of multi-story building.
A hotel pool with water fountains, surrounded by palm trees and hotel buildings on a sunny day.
Aerial view of a resort with pools, palm trees, and a sea backdrop.
Colorful indoor kids' playroom with puppet theater, small tables, and chairs.
Newly built Splash Park (199 m²). A colorful splash park with water jets, slides, and interactive fountains for the whole family.
Special workshops, e.g., painting, treasure hunt, crafts, cooking.
Baby Club (8 months to 4 years): Supervised by qualified professionals from 10:00 AM to 1:00 PM, where children can enjoy playful activities in a safe and fun environment. In the afternoon, the following is offered: "Stay and Play," where families can use our facilities together and create unforgettable moments in a relaxed and familial atmosphere.
Mini Club (5 to 12 years): For older children, a program with recreational and entertainment activities tailored to their age and interests is offered so they can fully enjoy their stay.
Ages 13 and up: Offerings include cultural, wellness, and sports activities.
These services not only provide fun and safety for children but also allow parents to enjoy moments of relaxation and tranquility, knowing their little ones are in the best hands.

Wellness

For a fee: "Spa by Clarins" covering 2,000m² with an indoor pool, Dead Sea pool, whirlpools, sauna, various showers, steam bath, and relaxation area.
Numerous cosmetic treatments and massages are offered (all by appointment and for a fee).
The spa also includes a hair salon.
Modern hotel lobby with white chairs, display shelves, and promotional posters on burgundy wall.
Indoor pool area with lounge chairs and warm lighting, creating a relaxing atmosphere.
Elegant spa room with two massage tables and ambient lighting.
Hotel lobby with brick arches and decorative statues by the entrance.
Outdoor spa area with two massage tables and ocean view, decorated with flowers and wooden elements.
Modern spa lounge with reclining chairs and plant decor on dark tiled walls.

Entertainment

Daytime activities.
Daily evening entertainment with shows and live music.
Craft workshops and tastings free of charge.

Hotel service

Wi-Fi free throughout the hotel.
***
For a fee:
Laundry service
Medical staff
Business center
Conference rooms
Parking (for a fee/subject to availability/no advance reservation).
***

Hotel features

  • Luxury travelers
  • Indoor pool
  • Spa
  • Internet
  • Kids Club/Mini Club
  • Children's pool
  • Children's playground
  • Tennis
  • Sauna
  • Massages
  • Fitness
  • Air conditioning
  • Hotel safe
  • Sandy beach
  • Water slides
  • Golf
  • Diving
  • Wi-Fi
  • Bicycle rental
  • Club
  • Shopping facilities
  • Enhanced hygiene concept

Sustainability

Travel for the Future provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Ecostars

Note

As a special service, our tour guide offers personal consultation hours by appointment.
***
Dogs on request and for a fee (approx. €80 per day/payable locally). Includes for use during your stay:
- Dog bed + toy
- Food and water bowls
- Dog biscuits and food for the entire stay
- Poop bags
- 1 photo as a holiday souvenir
***
5 rooms accessible for disabled guests can be booked on request (Deluxe Double Room/DD2).
***
Check-in: from 3:00 PM
Check-out: until 12:00 PM
***
Honeymooners receive upon arrival (minimum stay 5 days and "Honeymooner" noted as a customer request in the booking/upon presentation of the marriage certificate, which must be no older than 2 months), 1 bottle of sparkling wine and fruit upon arrival, as well as a room upgrade (subject to availability) and a romantic dinner for 2 people (drinks not included).
***
Please note: In all double rooms, the maximum occupancy is 2 adults and one child, 2 adults plus baby cot, or 3 adults.
Deluxe Family: 2 adults and 2 children.
Suites: 2 adults and 2 children/2 adults and 2 children plus baby cot/3 adults and 1 child, or 4 adults.
Master Suites: 6 adults or 4 adults plus 2 children.
Due to space constraints, accommodation with a sofa bed and baby cot is not possible.
Address:
Avda. Los Océanos S/N
38686 Alcalá-GUIA DE ISORA
Tenerife-Spain
Tel.: 0034-922-869000
Email: gran.melia.palacio.isora@melia.com
**************************
General information:
Under-occupancies can be requested. However, the full room rate is usually charged. If a hotel does not offer single occupancy, the double room can also be requested at the full price (if available).
***
Non-contractual meal types cannot be requested.
In the "Canary Islands · Madeira" Winter 2025/26 catalog on page 171.
In the "Canary Islands · Madeira" Summer 2026 catalog on page 172.

Country category

5 Sterne
Last updated: 20.02.2026 02:47