Spanien (Kanaren) ∙ Teneriffa ∙ Guia de Isora

Gran Meliá Palacio de Isora *****
Tour operator category

TFS083
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The luxury resort is located in the southwest of Tenerife, directly on the Atlantic Ocean with a wonderful view of the island of La Gomera. The small fishing village of Alcala is 200 m away, Los Gigantes approx. 5 km, and Costa Adeje about 20 km away. The hotel has been a Gold Earth Check hotel since the beginning of 2019.
The hotel is located directly on a sandy beach with natural seawater pools.
Coastal resort with large pool, surrounded by greenery, sea and clear sunny sky.
Luxurious resort with pools along the coast, surrounded by rocky shores and green landscape.
Aerial view of a coastal resort with pools, palm trees, and walking paths by the ocean.
Coastal resort with a long lagoon-style pool and beige buildings along the rocky shoreline.
Clear blue sea bay with shallow pier between rocky coasts under clear sky.

Facilities

Luxurious hotel with pool, blue loungers, and palm trees in courtyard
Large pool with pavilions and palm trees against clear sky by the sea.
Illuminated hotel with large pool and palm trees under a blue evening sky.
Bright restaurant with white chairs, tables, and modern decor featuring a mountain mural.
Modern dining room with long tables, comfortable chairs, and a central water feature beneath a large skylight.
Sculpture beside pool with palm trees and hotel building in background under clear sky.
Empty restaurant terrace overlooking the sea with sailboats at sunset.
Balcony with seating area overlooking the sea and palm trees under a blue sky.
Open hotel lounge with arched windows, wood accents, green plants, tables, and chairs.
Bright hotel dining area with large windows, white tables, and ocean view.
Hotel terrace with set tables and palm trees in the background at sunset.
Elegant hotel lobby with modern seating areas and stylish lighting.
Cozy seating area with two chairs, table, and sea view through large window.
A set dining table on a terrace overlooking palm trees and a sunset by the sea.
Hotel building with dome, columns, and cars parked at entrance under clear sky.
Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.
The impressive hotel resort in the southwest of Tenerife captivates with grand architecture that combines the buildings and garden area into a harmonious unit.
The 3 building wings of the resort feature 469 rooms and open towards the sea. The heart of the complex is a 3,000 m² square with high-quality chill-out furniture, framed by columns and monumental arches.
The tropical garden area features the main pool (seawater), designed in the shape of a lake.
It features a whirlpool, water loungers, and 2 integrated hydrotherapy systems, and with a surface area of 5,000 m² and a length of 260 m, it is the largest seawater pool in Europe. Sun loungers and pool towels are available free of charge.
There are 4 additional freshwater pools (including one for adults, a family pool, a children's pool, a baby pool, and a splash pool).
The hotel offers 5 bars, the buffet restaurant "Pangea Food Market" (extensive international buffet and live cooking stations), and 7 à-la-carte specialty restaurants (open seasonally).
The à-la-carte restaurants are "Oasis Pool Grill" (Mediterranean specialties with a focus on rice dishes, located directly by Europe's largest pool), "L'Olio" (Italian cuisine with homemade pasta and pizza), "Agave" (Mexican specialties), "Nami" (Asian fusion cuisine with Teppanyaki show cooking), "Duo Steakhouse" (selected meat specialties complemented by an exquisite wine list).
"Le Bistrot Provencal" (French gourmet cuisine) and "La Terrasse" (cuisine of the Atlantic), exclusively for adults with Red Level service.
Internet corner free of charge. Beach bar for a fee.

Accommodation

Deluxe Double Room

Spacious (approx. 48 m²), tastefully and elegantly furnished with mahogany furniture and stone floors.
They feature air conditioning, telephone, satellite flat-screen TV, iPod docking station, minibar (for a fee), safe (free of charge), internet access, bathroom with toiletries, separate shower, and separate toilet.
Furnished balcony or terrace. (DD2)
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From 01.11.26, these rooms will be called Deluxe Resort View and may also partially have a garden view (DLB).
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Optionally available with partial sea view (DM2) with rainfall shower or for single use (DD1/DM1).

A bright hotel room with a bed and cozy seating area overlooking a terrace.
Modern hotel room with double bed, sofa, and wooden wall decor in warm tones.
Cozy seating area with two chairs and table by large window with mountain view.
Modern bathroom with bathtub, mirror, and double sinks in wooden cabinetry.
Modern living room with sofa, coffee table, TV, and large windows with outdoor view.
Modern hotel room with two white pillows, nightstands, and lamps against a textured wall
Modern hotel hallway with view into bedroom and glass table with fruit and water.
Bright hotel room with large window, beige curtains, bed, and chair.

Suite

Same facilities as the double rooms, but larger (approx. 68 m²), additionally with a separate living room with sofa bed, dining table, sofa, 2 flat-screen TVs, mini-fridge (refill for a fee), microwave, coffee and tea maker (included), and whirlpool in the bathroom.
The rooms have a balcony or terrace with garden view or resort view (MS).
Available for an extra charge with Red Level service for the following room category:
Red Level Suite Resort View (SA).
Red Level Suite partial sea view (2SS).

RedLevel Service

Description under TFS583.
When booking the following room categories, the Red Level service is included:
However, these rooms are located in the main building and not in the Red Level area.
Red Level Master Suite Resort View, Red Level Master Suite partial sea view, Red Level Suite Resort View, Red Level Suite partial sea view:
- Exclusive access to the Red Level area (from 16 years).
- Exclusive Lounge RedLevel & Kids area Mar de Nubes. (Located in the main building -> TFS083)

Colorful, well-equipped children's play area in a hotel with toys and seating.
Modern furnished hotel room with two beds, TV, and balcony access.
Board game with eco-friendly pieces on colorful striped bedding in a bright room.
Hotel bathroom with black countertop, white sink, and toiletries on wooden tray
Cozy hotel room with bed, sofa, and large windows overlooking a building.

Deluxe Family Double Room

Furnished like the Deluxe Double Rooms, but with a rainfall shower and extra bed for the 3rd and 4th person (XR2).

Master Suite 2 Bedrooms

Furnished like the suites, but approx. 116 m² in size. In addition to a living room, the rooms have 2 separate bedrooms with access to two bathrooms each, equipped with a whirlpool bathtub and rainfall shower. This consists of a suite and a deluxe double room with a connecting door.
Also with 2 balconies or terraces (MZ4).
Available for an extra charge with Red Level service for the following room categories:
Red Level Master Suite 2 BR Resort View (M2F).
Red Level Master Suite 2 BR partial sea view (MSS).

Modern hotel room with light color scheme and elegant decor, open door view into living area
Swimming pool with sun loungers and palm trees on green lawn under blue sky.
Modern living room with large windows and cozy seating furniture.
Bright hotel room with double bed, TV, and desk in front of large windows with curtains.

Private Pool Villa Red Level (bookable on request)

The private villas are 600 m² and feature a private pool, a garden area with Balinese beds, and a pavilion.
Also with 120 m² loft-style room, dressing room, and a bathroom with whirlpool bathtub (VFA).

Junior Suite Sea View Red Level

Bookable from 01.11.26
Spacious (approx. 48 m²), tastefully and elegantly furnished with mahogany furniture and stone floors. They feature air conditioning, telephone, satellite flat-screen TV, iPod docking station, minibar, safe free of charge, coffee and tea service, internet access, bathroom with bathtub, hairdryer, magnifying mirror, European spa shower (separate), and separate toilet. Furnished balcony or terrace and sea view (PJO).

Meals

Breakfast/Half board

Breakfast: Breakfast in buffet form.
For HB/AI guests, Dine Around in 5 restaurants is possible at no extra charge. Available options: Pangea Buffet (with outdoor terrace "Dama de Noche") and 4 à-la-carte restaurants (reservation required: "Oasis Pool Restaurant" (Mediterranean cuisine), "L'Olio" (Italian cuisine), "Agave" (Mexican cuisine), "Nami" (Asian cuisine)). Chef specialties excluded.
Additionally, special discounts at the restaurants "Duo", "Le Bistrot" (adults only), and "La Terrasse" (adults only).
The à-la-carte specialty restaurants are open seasonally.

Modern buffet with diverse dishes, open kitchen area, and decorative lighting.

All Inclusive

All Inclusive

Breakfast in buffet form in the "Restaurant Pangea" from 7:00 am to 10:30 am.
Lunch (12:30 pm - 4:00 pm) and dinner (6:30 pm - 10:30 pm) as a Dine Around in 5 different restaurants.
Available options: "Pangea" buffet (with outdoor terrace "Dama de Noche" / reservation required) and 4 à-la-carte restaurants (reservation required): "L'Olio" (modern Italian cuisine), "Oasis Pool" Restaurant (Mediterranean cuisine), "Agave" (Mexican cuisine), and "Nami" (Asian cuisine). Chef specialties are each excluded.
The à-la-carte specialty restaurants are open seasonally.
From 11:00 am - 1:00 pm selection of pastries.
From 4:00 pm - 6:00 pm snacks such as salads, hamburgers, hot dogs, and pizza, as well as a selection of sweets.
From 10:30 am - 7:30 pm ice cream at the "Palapa" bar.
Hot drinks, local alcoholic and non-alcoholic drinks for adults, and soft drinks and scoops of ice cream for children.
(Times indicated are subject to change.)
For stays up to and including 31.10.2026, included: When booking AI, a one-time admission to the "Spa By Clarins" per person/stay is included.

Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.

Note

Gluten-free products available (on request/subject to availability on site). Please provide a note for this when booking.

Sports included

A fenced sports court with sandy ground, surrounded by palm trees and buildings under a cloudy sky.
The fitness center is equipped with state-of-the-art equipment and various sports classes are held (e.g., spinning, yoga, Pilates, and water aerobics).

Sports for a fee

2 tennis courts, professional tennis lessons, and 3 paddle courts.

Children's program

Newly built Splash Park (199 m²). A colorful paddling park with water jets, a slide, and interactive fountains for the whole family.
Special workshops, e.g., painting, scavenger hunt, crafting, cooking.
Baby Club (8 months to 4 years): Supervised by qualified professionals from 10:00 am to 1:00 pm, where children can enjoy playful activities in a safe and entertaining environment. In the afternoon, the following is offered: "Stay and Play," where families can use our facilities together and create unforgettable moments in a relaxed and familiar atmosphere.
Mini Club (5 to 12 years): For older children, a program with leisure and entertainment activities adapted to their age and interests is offered, so they can enjoy their stay to the fullest.
From 13 years: Offer of cultural, wellness, and sports activities.
These services not only offer fun and safety for the children but also allow parents to enjoy moments of relaxation and peace, knowing their little ones are in the best hands.
Children's water playground with pirate ship and slides in front of a hotel with palm trees.
Kids splash pool with water features, slides, and palm trees in a tropical hotel setting
Covered seating area with tables and chairs next to a hotel pool.
Children painting at a table with a caregiver in a colorful room.
Covered lounge with colorful tables and chairs by a hotel pool.
Hotel pool with umbrellas, lounge chairs, children's play equipment, and palm trees in front of multi-story building.
A hotel pool with water fountains, surrounded by palm trees and hotel buildings on a sunny day.
Aerial view of a resort with pools, palm trees, and a sea backdrop.
Colorful indoor kids' playroom with puppet theater, small tables, and chairs.

Wellness

Modern hotel lobby with white chairs, display shelves, and promotional posters on burgundy wall.
Indoor pool area with lounge chairs and warm lighting, creating a relaxing atmosphere.
Elegant spa room with two massage tables and ambient lighting.
Hotel lobby with brick arches and decorative statues by the entrance.
Outdoor spa area with two massage tables and ocean view, decorated with flowers and wooden elements.
Modern spa lounge with reclining chairs and plant decor on dark tiled walls.
For a fee: "Spa by Clarins" on 2,000 m² with indoor pool, Dead Sea bath, whirlpools, sauna, various showers, steam bath, and relaxation area.
Numerous cosmetic treatments and massages are offered (all subject to prior reservation and fee).
The spa also includes a hair salon.

Entertainment

Daytime activities.
Daily evening entertainment with shows and live music.
Craft workshops and tastings free of charge.

Hotel service

Wi-Fi free of charge throughout the hotel.
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For a fee:
Laundry service
Medical staff
Business center
Conference rooms
Parking facilities (for a fee/subject to availability on site/no advance reservation possible).
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Hotelhinweis

As a special service, our tour guide offers a personal consultation hour by arrangement.
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Dogs on request and for a fee (approx. 80 € per day/payable on site). Included for use during the stay:
- Dog bed + toy
- Food and water bowl
- Dog biscuits and food for the entire stay
- Waste bags
- 1x photo as a holiday souvenir
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5 handicap-accessible rooms bookable on request (Deluxe Double Room/DD2).
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Check-in: from 3:00 pm
Check-out: until 12:00 pm
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Honeymooners receive upon arrival (minimum stay 5 days and please mark "Honeymooner" as a customer request in the booking/upon presentation of the marriage certificate, which may be no more than 2 months old), 1 bottle of sparkling wine and fruit upon arrival, as well as a room upgrade (subject to availability on site) and a romantic dinner for 2 people (drinks not included).
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Attention: In all double rooms, the maximum occupancy is 2 adults and one child, 2 adults plus baby cot, or 3 adults.
Deluxe Family: 2 adults and 2 children.
Suites: 2 adults and 2 children / 2 adults and 2 children plus baby cot / 3 adults and child or 4 adults.
Master Suites: 6 adults or 4 adults plus 2 children.
Due to space constraints, accommodating a sofa bed and baby cot is not possible.

Sustainability

With our "Travel with a Future" label, we identify hotels that demonstrably meet recognized sustainability standards. These include, among others, standards recognized by the Global Sustainable Tourism Council (GSTC) and the Tourism Sustainability Certifications Alliance (TSCA). Currently, around 20% of the hotels in our program meet corresponding criteria and have been verified through independent certification procedures. The product line offers our guests additional orientation when choosing their accommodation.

Further information on the topic of sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Ecostars (valid until 08.06.2028)

Zusatzhinweis

Address:
Avda. Los Océanos S/N
38686 Alcalá-GUIA DE ISORA
Tenerife-Spain
Tel.: 0034-922-869000
E-Mail: gran.melia.palacio.isora@melia.com
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General notes:
Under-occupancy can be requested with us. As a rule, however, the full room price is charged. If a hotel does not offer single occupancy, the double room can also be requested here at the full price (if available).
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Non-contractual board types cannot be requested.
In the catalogue "Canaries · Madeira" Winter 2025/26 on page 171.
In the catalogue "Canaries · Madeira" Summer 2026 on page 172.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 30.09.2026 20:49