Spanien (Kanaren) ∙ Teneriffa ∙ Guia de Isora

Gran Meliá Palacio de Isora *****

TFS083
Fitness
Wellness
WLAN
Pool
Beach
Air conditioning
Map

Location

The luxury resort is located in the southwest of Tenerife, directly on the Atlantic Ocean with a wonderful view of the island of La Gomera. The small fishing village of Alcala is 200m away, Los Gigantes approx. 5km, and Costa Adeje about 20km. The hotel has been a Gold Earth Check Hotel since the beginning of 2019.
The hotel is located directly on a sandy beach with natural seawater pools.
Coastal resort with large pool, surrounded by greenery, sea and clear sunny sky.
Coastal resort with multiple pools, gardens, and buildings by a rocky ocean shore.
Aerial view of a coastal resort with pools, palm trees, and walking paths by the ocean.
Coastal resort with a long lagoon-style pool and beige buildings along the rocky shoreline.
Clear blue sea with rocky shores and a long wooden pier under a bright sky.

Facilities

Luxury hotel pool area with palm trees, sun loungers with blue cushions, and elegant architecture.
Infinity pool with wooden bungalows over the water and palm trees under a clear sky.
Large outdoor pool with clear blue water and lit pavilion under a twilight sky with palm trees.
Elegant hotel restaurant with white seating and a large landscape painting on the back wall.
Modern hotel dining area with symmetrical seating, chandeliers, and central water feature under skylights.
Hotel courtyard with large pineapple sculpture, palm trees, lounge chairs, and clear blue sky.
Outdoor wooden deck restaurant with tables and chairs by the sea at sunset, sailboats in the water.
Cozy balcony seating overlooking palm trees and a bright ocean view under blue sky.
Outdoor hotel dining area with wooden tables, gray chairs, and large green plants under arches.
Bright hotel dining area with large windows, white tables, and ocean view.
Outdoor restaurant seating with white tablecloths and palm trees in the background at sunset.
Spacious hotel lobby with modern seating, water features, and elegant lighting.
Cozy seating area with two chairs, a round table, and a window with ocean view in a hotel room.
Table for two set on a terrace with palm trees and sunset over the sea in the background.
Hotel entrance with a domed roof, beige walls, arches, and a black car parked outside.
Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.
The imposing hotel resort in the southwest of Tenerife impresses with its magnificent architecture, which combines the buildings and garden area into a harmonious unit.
The 3 sections of the resort have 469 rooms and open towards the sea. The heart of the complex is a 3,000m² square with high-quality chill-out furniture, framed by columns and monumental arches.
In the tropical garden there is the main pool (seawater), designed in the shape of a lake.
It features a whirlpool, water loungers and 2 integrated hydrotherapy facilities. With a surface area of 5,000 m² and a length of 260m, it is the largest seawater pool in Europe. Loungers and pool towels are provided free of charge.
There are 4 additional freshwater pools (one for adults, one family pool, one children's pool and one baby pool, and one splash pool).
The hotel offers 5 bars, the buffet restaurant "Pangea Food Market" (extensive international buffet and live cooking stations) and 7 à la carte specialty restaurants (open seasonally).
The à la carte restaurants "Oasis Pool Grill" (Mediterranean specialties with a focus on rice dishes, located directly by Europe's largest pool), "L'Olio" (Italian cuisine with homemade pasta and pizza), "Agave" (Mexican specialties), "Nami" (Asian fusion cuisine with teppanyaki show cooking), "Duo Steahouse" (selected meat specialties, complemented by an exquisite wine list).
"Le Bistrot Provencal" (French gourmet cuisine) and "La Terrasse" (cuisine of the Atlantic), exclusively for adults with Red Level service.
Internet corner free of charge. Beach bar for a fee.

Accommodation

Deluxe Double Room

Spacious (approx. 48m²), tastefully and elegantly furnished with mahogany furniture and stone floors.
They feature air conditioning, telephone, satellite TV with flat screen, iPod docking station, minibar (for a fee), safe (free of charge), internet access, bathroom with toiletries, separate shower and separate toilet. These rooms have a resort view.
Furnished balcony or terrace. (DD2)
Available with side sea view (DM2) with rain shower or for single use (DD1/DM1).

Cozy hotel room with a large bed, balcony, and sunlit seating area with chairs and table.
Cozy hotel room with a bed, sofa, wooden accents, artwork, and natural light from a window.
Cozy seating area by window with mountain view, featuring two chairs, wooden table, and indoor plants.
Modern bathroom with double sinks, wooden cabinetry, and a bathtub beside a mirrored wall.
Cozy hotel lounge with sofa, coffee table, TV, and balcony view.
Hotel room with a large bed, white pillows, two bedside lamps, and small flower vases.
Modern hotel room with glass table, chairs, and a bedroom visible through sliding door.
Cozy hotel room with large bed, brown curtains, armchair, and window overlooking outdoor scenery.

Suite

Same amenities as the Double Rooms, but larger (approx. 68m²), with an additional separate living room with sofa bed, dining table, sofa, 2 flat-screen TVs, mini-fridge (refilled for a fee), microwave, coffee and tea maker (included), whirlpool in the bathroom.
The rooms have a balcony or terrace with garden or resort view (MS).
Also available with Red Level service for an extra charge for the following room categories:
Red Level Suite Resort View (SA).
Red Level Suite Side Sea View (2SS).

RedLevel Service

Description under TFS583.
When booking the following room categories, Red Level service is included:
However, these rooms are located in the main building and not in the Red Level area.
Red Level Master Suite Resort View, Red Level Master Suite Side Sea View, Red Level Suite Resort View, Red Level Suite Side Sea View:
- Exclusive access to the Red Level area (16 years and over).
- Exclusive lounge RedLevel & children's area Mar de Nubes. (Located in the main building -> TFS083)

Colorful children's playroom with toys, small fences, and seating areas inside a hotel or resort.
Bright hotel room with sofa, bed, TV, and large window with curtains.
Cozy bed with striped sheets, dice game set, and small drawstring bag on white mattress.
Elegant bathroom countertop with toiletries, soap, and white basin under mosaic tiles.
Bright hotel room with large window, cozy sofas, striped blanket, and decorative plants.

Deluxe Double Room Family

Equipped like the Deluxe Double Rooms, but with a rain shower and an extra bed for the 3rd and 4th person (XR2).

Master Suite 2 Bedrooms

Equipped like the suites, but approx. 116m² in size. In addition to a living room, the rooms have 2 separate bedrooms, each with access to a bathroom with a whirlpool bathtub and rain shower. This is a suite and a deluxe double room with a connecting door.
Also with 2 balconies or terraces (MZ4).
Also available with Red Level service for an extra charge for the following room categories:
Red Level Master Suite 2 Bedrooms Resort View (M2F).
Red Level Master Suite 2 Bedrooms Side Sea View (MSS).

Modern hotel suite with neutral colors, sofas, glass table, and decorative accents.
Outdoor swimming pool surrounded by palm trees, lounge chairs, and a grassy area under a cloudy sky.
Bright living room with large windows, white sofa, brown armchairs, and round black coffee table.
Bright, modern hotel room with a large bed, flat-screen TV, desk, and elegant decor.

Private Pool Villa Red Level (bookable on request)

The private villas are 600m² in size and have a private pool, a garden area with Balinese beds and a pavilion.
They also feature a 120m² loft-style room, dressing room and a bathroom with a whirlpool bathtub (VFA).

Board

Breakfast/Half Board

Breakfast: Buffet breakfast.
For HB/AI guests, Dine Around is possible in 5 restaurants at no extra charge. Available: Pangea Buffet (with outdoor terrace “Dama de Noche“) and 4 à la carte restaurants (reservation required / "Oasis Pool Restaurant" (Mediterranean cuisine) / "L'Olio" (Italian cuisine) / "Agave" (Mexican cuisine) / "Nami" (Asian cuisine). Chef's specialties are excluded.
Also, with a special discount, the restaurants "Duo", "Le Bistrot" (adults only) and "La Terrasse" (adults only).
The à la carte specialty restaurants are open seasonally.

Modern buffet setup with hanging lights, pans display, and variety of fresh salads and dishes.

All Inclusive

All Inclusive

Breakfast buffet at "Restaurant Pangea" from 7:00 AM to 10:30 AM.
Lunch (12:30 PM - 4:00 PM) and dinner (6:30 PM - 10:30 PM) as Dine Around in 5 different restaurants.
Available: "Pangea" Buffet (with outdoor terrace "Dama de Noche" / reservation required) and 4 à la carte restaurants (reservation required): "L'Olio" (modern Italian cuisine), "Oasis Pool" Restaurant (Mediterranean cuisine), "Agave" (Mexican cuisine) and "Nami" (Asian cuisine). Chef's specialties are excluded in each case.
The à la carte specialty restaurants are open seasonally.
From 11:00 AM to 1:00 PM, a selection of pastries.
From 4:00 PM to 6:00 PM, snacks such as salads, hamburgers, hot dogs and pizza, as well as a selection of desserts.
From 10:30 AM to 7:30 PM, ice cream at the "Palapa" bar.
Hot beverages, local alcoholic and non-alcoholic beverages for adults, and soft drinks and scoop ice cream for children.
(Subject to change of specified times.)
With AI booking, a one-time entry to the "Spa By Clarins" per person/stay is included.

Modern hotel restaurant with elegant tables, chairs, warm lighting, and decorative wall and flowers.

Note

Gluten-free products available (on request/subject to availability on site). Please make a note when booking.

Included Sports

The fitness center is equipped with state-of-the-art equipment and offers a variety of sports classes (e.g., spinning, yoga, Pilates, and water aerobics).

Sports for a Fee

2 tennis courts, professional tennis lessons, and 3 paddle tennis courts.

Kids Programme

Hotel pool with pirate-themed play area against a clear blue sky and palm trees.
Outdoor splash pool with water jets, slides, and palm trees under clear blue sky.
Covered patio area with tables and chairs overlooking a swimming pool surrounded by greenery.
Children and an adult at a table engaging in a creative activity in a colorful room.
Covered patio with colorful tables and chairs overlooking a pool and lounge area.
Hotel pool area with playful water features, lounge chairs, and palm trees under a clear blue sky.
Resort pool area with water fountains, palm trees, and surrounding buildings under clear sky.
Resort with multiple pools, palm trees and sea view under a clear blue sky.
Colorful children's playroom with stage, small tables, and chairs for activities.
Newly built Splash Park (199 m²). A colorful water play area with water jets, a slide, and interactive fountains for the whole family.
Special workshops, e.g. painting, scavenger hunts, crafts, cooking.
Baby Club (8 months to 4 years): Supervised by qualified professionals from 10 AM to 1 PM, where children can enjoy playful activities in a safe and fun environment. In the afternoon, the following is offered: "Stay and Play," where families can use our facilities together and create unforgettable moments in a relaxed and family-friendly atmosphere.
Mini Club (5 to 12 years): For older children, a program of leisure and entertainment activities is offered, tailored to their age and interests, so they can fully enjoy their stay.
Ages 13 and up: Offerings include cultural, wellness, and sports activities.
These services not only provide fun and safety for the children but also allow parents to enjoy moments of relaxation and peace, knowing their little ones are in the best hands.

Wellness

For a fee: "Spa by Clarins" covering 2,000m² with an indoor pool, Dead Sea pool, whirlpools, sauna, various showers, steam bath, and relaxation area.
Numerous cosmetic treatments and massages are offered (all by appointment and for a fee).
The spa also includes a hair salon.
Modern hotel lobby with white chairs, display shelves, and promotional posters on burgundy wall.
Indoor pool area with lounge chairs and warm lighting, creating a relaxing atmosphere.
Spa room with two massage tables, soft lighting, and modern decor for relaxation.
Hotel lobby with brick arches and decorative statues by the entrance.
Outdoor spa area with two massage tables and ocean view, decorated with flowers and wooden elements.
Modern spa lounge with reclining chairs and plant decor on dark tiled walls.

Hotel Service

Wi-Fi free of charge throughout the hotel.
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For a fee:
Laundry service
Medical staff
Business center
Conference rooms
Parking facilities (for a fee/subject to availability on site/no advance reservation).
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Hotel features

  • Luxury Vacationers
  • Indoor Pool
  • Spa
  • Internet
  • Kids Club/Mini Club
  • Children's Pool
  • Children's Playground
  • Tennis
  • Sauna
  • Massages
  • Fitness
  • Air Conditioning
  • Hotel Safe
  • Sand Beach
  • Water Slides
  • Golf
  • Diving
  • Wi-Fi
  • Bicycle Rental
  • Club
  • Shopping Facilities
  • Enhanced Hygiene Concept

Sustainability

Traveling with a future provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable business practices and are actively investing in a more sustainable future. These standards cover social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Ecostars

Note

As a special service, our tour guide offers a personal consultation by appointment.
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Dogs on request and for a fee (approx. €80 per day/payable locally). Included for use during your stay:
- Dog bed + toy
- Food and water bowls
- Dog biscuits and food for the entire stay
- Poop bags
- 1 photo as a holiday souvenir
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5 rooms accessible for disabled guests can be booked on request (Deluxe Double Room/DD2).
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Check-in: from 3 PM
Check-out: until 12 PM
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Honeymooners receive upon arrival (minimum stay 5 days and "Honeymooner" noted as a customer request in the booking/upon presentation of the marriage certificate, which must be no older than 2 months), 1 bottle of sparkling wine and fruit on arrival, as well as a room upgrade (subject to availability on site) and a romantic dinner for 2 people (drinks not included).
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Attention: In all double rooms, the maximum occupancy is 2 adults and 1 child, 2 adults plus baby cot, or 3 adults.
Deluxe Family: 2 adults and 2 children.
Suites: 2 adults and 2 children / 2 adults and 2 children plus baby cot / 3 adults and 1 child, or 4 adults.
Master Suites: 6 adults or 4 adults plus 2 children.
Due to space constraints, it is not possible to accommodate a sofa bed and a baby cot.
Address:
Avda. Los Océanos S/N
38686 Alcalá-GUIA DE ISORA
Tenerife-Spain
Tel.: 0034-922-869000
Email: gran.melia.palacio.isora@melia.com
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General Notes:
Under-occupancies can be requested. However, the full room price is usually charged. If a hotel does not offer single occupancy, the double room can also be requested at the full price (if available).
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Non-contractual board types cannot be requested.
In the catalog "Canary Islands · Madeira" Winter 2024/25 on page 164.
In the catalog "Canary Islands · Madeira" Summer 2025 on page 164.

Country category

5 Sterne