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A luxurious hotel pool with palm trees and a relaxed atmosphere at sunset.
Modern hotel pool with lounge chairs and umbrellas under a blue sky.
Modern hotel room with large bed, seating area, and balcony overlooking the sea.
Modern pool area with sun loungers, palm trees, and hotel building under a blue sky.
Aerial view of a large beachfront resort with multiple buildings and a central pool by the sea.
Beach with lounge chairs, umbrellas, and palm trees beside clear blue sea and sky.
Large hotel pool with sunset and palm trees by the sea in the background.
Luxury hotel with circular pool and ocean view at sunset.
Rooftop terrace with seating and view of sunset over the city.
Modern beach resort with large pool, sandy beach, and multiple buildings.
Elegant buffet with various foods and drinks in a bright, modern room with glass ceiling.
Modern breakfast room with wooden tables, chairs, and warm lighting in a hotel.
Modern gym with equipment, mirrored wall, and wooden floor in a hotel
Luxurious indoor pool with warm lighting and relaxing waterfalls in a hotel
Mexiko ∙ Yucatan und Cancun ∙ Puerto Morelos

Haven Riviera Cancun Resort & Spa by Hipotels *****
Tour operator category

CUN186
WLAN
Beach
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-01.jpg
Map

Location

The hotel is located directly on the white sandy beach between Cancun and Puerto Morelos. Cancun's city center is approximately a 20-minute drive and the International Airport is about a 15-minute drive from the hotel.
Aerial view of a large beachfront resort with multiple buildings and a central pool by the sea.
Beach with lounge chairs, umbrellas, and palm trees beside clear blue sea and sky.
Large hotel pool with sunset and palm trees by the sea in the background.

Facilities

Luxury hotel with circular pool and ocean view at sunset.
Rooftop terrace with seating and view of sunset over the city.
Modern beach resort with large pool, sandy beach, and multiple buildings.
Elegant buffet with various foods and drinks in a bright, modern room with glass ceiling.
Modern breakfast room with wooden tables, chairs, and warm lighting in a hotel.
The exclusive adults-only resort from the well-known Hipotels hotel chain features 435 rooms, a welcoming reception, a fantastic spa area, a disco, a buffet restaurant "Flavours," and 4 specialty restaurants (Mexican/Steak "Agua Bendita," Asian "Satsu," Mediterranean "Olios," and Italian "Vora Mar"), 6 bars, 2 swim-up bars, and 3 snack bars. The outdoor area includes 3 swimming pools and a large jacuzzi. Sun loungers, umbrellas, and beach towels are included by the pool and on the beach.

Accommodation

Junior Suite Garden View

The Junior Suites (approx. 42 sqm) feature a king-size bed, bathroom with rain shower, hairdryer, cable TV, telephone, Wi-Fi, safe, alarm clock with docking station, Nespresso coffee machine, minibar (daily refilled with soft drinks, water, and beer), ceiling fan, air conditioning, and a balcony with seating and a jacuzzi. Also available with a limited sea view for an extra charge (J2G/J1G/JOV/JOE).

Juniorsuite Swim-Out Garden View

With the same amenities and location as the Junior Suites, but with direct access to the shared pool. Limited sea view also available for an extra charge (JSO/JPO).

Serenity Club Partial Ocean View

With the same amenities as the Junior Suites, but with additional Serenity Club benefits: Exclusive check-in lounge (7 AM-11 PM), access to the exclusive Serenity Club Lounge (7 AM-11 PM), concierge service, welcome gift, and a personal thank-you letter, Personal minibar (daily refilled with beer, soft drinks, snacks, and water), exclusive pools with concierge, pool, and swim-up bar service, complimentary green fees at El Tinto Golf Course with cart included, 10% discount on spa treatments, 30 minutes of hydrotherapy or sauna/steam room circuit at MySenses Spa.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room, meaning 2 people per bed, even if extra beds are listed on the confirmation!

Meals

AI

Modern hotel buffet area with illuminated counters and a variety of food.

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet style or optionally in one of the 4 à la carte restaurants, local alcoholic and non-alcoholic beverages, and 24-hour room service. Coffee and cake in the afternoon. Room service.

Sports included

Beach volleyball, tennis court, table tennis, pickleball, yoga, and fitness facilities.
For stays of at least 7 nights, guests receive 1 complimentary green fee at "El Tinto Golf Course" per stay.
Serenity Club guests receive 2 green fees.
Modern gym with equipment, mirrored wall, and wooden floor in a hotel

Sports for a fee

Kayaking, jet skiing, parasailing, and fishing (by local providers).

Wellness

Luxurious indoor pool with warm lighting and relaxing waterfalls in a hotel
MySenses Spa & Wellness Center (for a fee)

Entertainment

Daily entertainment and animation program with live music.

Hotel service

Wi-Fi throughout the hotel complex included
Concierge service

Credit card

Visa, Amex, Mastercard.

Hotel features

  • Adults Only
  • Direct beach location
  • Luxury travelers
  • Sandy beach
  • Wi-Fi
  • Enhanced hygiene concept

Sustainability

Travel for the Future provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Earthcheck

Hotelhinweis

In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
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Hotel Code: CUN186

Zusatzhinweis

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Hotels in Mexico are gradually introducing an "Eco-Tax."
Therefore, every hotel room guest in Mexico is obligated to pay a state tax locally at the hotel in cash, similar to a tourist tax.
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A tourism tax came into effect on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican Pesos, or approximately 11 US dollars per person, regardless of the length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican Pesos or US Dollars.

Destination information

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

During stays between April and December, increased occurrences of seaweed and algae may occur due to wind, temperature, and currents. Brown algae are particularly often observed in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are of course striving to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which may cause some noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 06.06.2026 01:12