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Large pool area with modern buildings and palm trees on a sunny day.
Modern hotel pool with loungers and umbrellas, surrounded by palm trees and blue sky.
Bright hotel room with large bed, lounge furniture, and view of terrace and sea.
Modern hotel pool with clear water, palm trees, and lounge furniture under a blue sky.
Luxury hotel resort with pools next to a long sandy beach and clear sea.
Beach with cozy loungers and umbrellas by palm trees under a blue sky.
Round hotel pool with palm trees and ocean sunset in the background.
Luxury hotel with circular pool and sea view at sunset.
Rooftop terrace with cozy seating and sunset view over the city.
Modern hotel complex with large pool and direct access to sandy beach.
Brightly lit hotel breakfast room with buffet and large windows.
Modern hotel restaurant with wooden tables, chairs, and comfortable benches beneath exposed ceiling beams.
Modern gym with equipment and large windows in a hotel setting.
Luxurious spa area with large whirlpools, water massages, and warm lighting.
Mexiko ∙ Yucatan und Cancun ∙ Puerto Morelos

Haven Riviera Cancun Resort & Spa by Hipotels *****
Tour operator category

CUN186
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Map

Location

The hotel is located directly on the white sandy beach between Cancun and Puerto Morelos. The center of Cancun is approx. a 20-minute drive away, and the international airport is approx. a 15-minute drive from the hotel.
Luxury hotel resort with pools next to a long sandy beach and clear sea.
Beach with cozy loungers and umbrellas by palm trees under a blue sky.
Round hotel pool with palm trees and ocean sunset in the background.

Facilities

Luxury hotel with circular pool and sea view at sunset.
Rooftop terrace with cozy seating and sunset view over the city.
Modern hotel complex with large pool and direct access to sandy beach.
Brightly lit hotel breakfast room with buffet and large windows.
Modern hotel restaurant with wooden tables, chairs, and comfortable benches beneath exposed ceiling beams.
This exclusive adults-only resort from the well-known Hipotels hotel chain features 435 rooms, a welcoming reception area, a dreamlike spa area, a nightclub, the "Flavours" buffet restaurant, and 4 specialty restaurants (Mexican/steakhouse "Agua Bendita", Asian "Satsu", Mediterranean "Olios", and Italian "Vora Mar"), 6 bars, 2 swim-up bars, and 3 snack bars. The outdoor area houses 3 swimming pools and a large Jacuzzi. Sun loungers, parasols, and bath towels are included at the pool and on the beach.

Accommodation

Junior Suite Garden View

The junior suites (approx. 42 m²) feature a king-size bed, bathroom with rain shower, hairdryer, cable TV, telephone, Wi-Fi, safe, alarm clock with docking station, Nespresso coffee machine, minibar (replenished daily with soft drinks, water, and beer), ceiling fan, air conditioning, and a balcony with seating and a Jacuzzi. Also bookable with limited sea view for an additional charge (J2G/J1G/JOV/JOE).

Juniorsuite Swim-Out Garden View

With the same features and location as the junior suites, but with direct access to a shared pool. Also bookable with limited sea view for an additional charge (JSO/JPO).

Serenity Club Partical Ocean View

Features the same amenities as the junior suites, with additional Serenity Club benefits: Exclusive check-in lounge (7 am – 11 pm), access to the exclusive Serenity Club Lounge (7 am – 11 pm), concierge service, welcome gift and a personal letter of thanks, personalized minibar (replenished daily with beer, soft drinks, snacks, and water), exclusive pools with concierge, pool, and swim-up bar service, free green fees at the El Tinto golf course including cart, 10% discount on spa treatments, and 30 minutes of hydrotherapy or sauna/steam bath circuit in the MySenses Spa (SCO).

Romance JS Swim Out Part. Ocean View

The luxurious Romance Junior Suites Swim-Up offer couples an especially romantic ambiance with direct access to a semi-private swim-up pool and partial sea view. These stylishly furnished suites feature a combined living and sleeping area with a furnished terrace, rain shower for two, select premium care products, and individually selectable aromatherapy. Highlights include a romantic breakfast in bed or on the terrace, an exclusive dinner with a menu specially created by the chef, romantic turndown service, a bottle of chilled premium sparkling wine, and chocolate specialties or chocolate-covered strawberries prepared by the chef. Further amenities include a minibar, Wi-Fi, safe, 50" interactive TV, vanity mirror, Bluetooth audio system in the bathroom, USB charging stations, alarm clock radio, garment steamer, scale, umbrella, and a separate service compartment for the discreet delivery of room service (R2J).

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For an occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room; this means: 2 people per bed, even if extra beds are listed on the confirmation!

Meals

AI

Modern hotel dining area with buffet, warm lighting, and stylish decor.

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet form or optionally in one of the 4 à la carte restaurants, local alcoholic and non-alcoholic drinks, as well as 24-hour room service. Coffee and cake in the afternoon. Room service.

Sports included

Beach volleyball, tennis court, table tennis, pickleball, yoga, and fitness facilities.
For stays of at least 7 nights, guests receive 1 free green fee at the "El Tinto Golf Course" per stay.
Serenity Club guests receive 2 green fees.
Modern gym with equipment and large windows in a hotel setting.

Sports for a fee

Kayaking, jet-skiing, parasailing, and fishing (offered by local providers).

Wellness

Luxurious spa area with large whirlpools, water massages, and warm lighting.
MySenses Spa&Wellness Center (for a fee)

Entertainment

Daily entertainment and animation program with live music.

Hotel service

Wi-Fi throughout the entire hotel complex included
Concierge service

Credit card

Visa, Amex, Mastercard.

Note

In Mexico, sinks or even bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without a physical partition.
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Hotel code: CUN186

Note

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Effective immediately, hotels in Mexico will gradually introduce an "Eco-Tax".
As a result, every hotel guest in Mexico is obligated to pay a state-mandated environmental tax in cash at the hotel.
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As of April 1, 2021, a tourism tax was put into effect, currently amounting to a one-time fee of 224 Mexican pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon entry at the airport. It is recommended to have the exact amount in Mexican pesos or US dollars ready.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations may be punished with fines or imprisonment.

Seasonal information

For stays between April and December, there may be an increased occurrence of seagrass and algae due to wind, temperature, and currents. In particular, an increased accumulation of brown algae in the Caribbean is frequently recorded during this time. The beach and the sea may be affected by this. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with the municipal administration. This requires the use of appropriate machinery, which may result in a low level of background noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 03.10.2026 01:36