Mexiko ∙ Yucatan und Cancun ∙ Playacar

Viva Maya by Wyndham ****

CUN077
Fitness
Wellness
WLAN
Pool
Beach
Family
Air conditioning
Map

Location

The hotel of the renowned Viva Resorts by Wyndham hotel chain is located in the Playacar hotel zone on the Riviera Maya, directly on the beach. The town of Playa del Carmen is approx. 3 km away, Cancun Airport is approx. 60 km away.
Aerial view of a resort with beach, turquoise sea, and developed inland area.
Aerial view of a resort with pool, palm trees, and beach by turquoise sea.
View of a sandy beach with palm trees, sun loungers, and people by the turquoise sea.

Facilities

Modern hotel lobby area with comfortable sofas, tables, and warm lighting fixtures.
Elegant restaurant with set tables and chandeliers in a bright room.
Elegant table setting with wine and gourmet dish in a tropical restaurant overlooking the sea.
Cozy hotel bar with colorful stools and warm wooden decor at night.
Open-air bar with thatched roof next to a pool in a hotel resort.
The beautiful hotel complex has a total of 604 rooms, a freshwater pool on the sea side, whirlpool, adults-only pool and children's pool where fun is guaranteed. Enjoy varied shows in the theater or visit the air-conditioned discotheque (18+) or the sports bar. The buffet restaurant, 4 à la carte restaurants, pool bar, snack bar, and lobby bar cater to your culinary needs. A fitness center with sauna and showers, as well as a hard-surface tennis court with floodlights are also part of the hotel complex. Furthermore, you will find parking spaces, souvenir shops, medical care (for a fee), a beauty salon (for a fee), a diving center (for a fee), as well as a spa area with a whirlpool, manicure, pedicure, facial treatments, and massages (for a fee). Experience a first-class holiday and enjoy the mix of relaxation and Mexican culture.

Accommodation

Superior Room Garden View

The rooms have two queen-size beds or one king-size bed, air conditioning, LCD cable TV (55-inch), telephone, bathroom with bathtub or shower, hairdryer, iron and ironing board, safe (for a fee), mini-fridge, and a balcony facing the garden.

Bright hotel room with two beds, desk, TV, and balcony overlooking greenery.
Room with two beds, white and blue bedding, modern decor, desk, and wall-mounted TV.

Superior Room Ocean View

These rooms have the same amenities as the garden-view rooms but face the sea and offer sea views.

Deluxe Room

The Deluxe rooms are more modern and are located in the rear part of the complex, near the swimming pool, offering guests a garden view.

Modern hotel room with two beds, desk, and balcony overlooking the garden.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For a booking of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room, meaning occupancy is 2 people per bed, even if extra beds are listed on the confirmation!

All Inclusive

All Inclusive

Full board in buffet style, dinner in the à la carte restaurants three times a week with prior reservation (for a fee at Viva Azteca), snacks from 11:00 AM to 6:30 PM and from 10:00 PM to 6:00 AM, unlimited local alcoholic and non-alcoholic drinks, cocktails 24 hours a day, non-motorized water sports, disco with sports bar, dance classes, animation and entertainment program, sun loungers and towels at the beach and pool.

Sports Included

Subject to availability: Fitness center with sauna, bicycles, windsurfing, kayak, catamaran, boogie boards, introductory scuba diving in the pool, paddleboard, water aerobics, archery, aerobics, climbing wall, stretching, beach volleyball, tennis with floodlights, sauna, whirlpool, and bocce ball on the beach.

Sports for a Fee

Diving, golf (on the Playacar course), fishing, and cave diving.

Children's Program

Mini club (4 to 12 years old), babysitter (for a fee). Baby cots available on request, subject to availability.

Wellness

Hot tub with bubbling water under a thatched roof in a relaxed outdoor setting.
Cozy outdoor area with hot tub and loungers next to a thatched roof building.
Spa area: All treatments for a fee.

Hotel Service

Wi-Fi free of charge in the room, lobby, and by the pool.
Car rental (for a fee)

Credit Card

Amex, Visa, MasterCard.

Hotel features

  • Golf
  • Diving
  • Tennis
  • Wi-Fi
  • Animation
  • Fitness
  • Kids Club/Mini Club
  • Air Conditioning
  • Hotel Safe
  • Children's Playground
  • Children's Pool
  • Massages
  • Sauna
  • Spa
  • Internet
  • Bicycle Rental
  • Club
  • Shopping Facilities
  • Sandy Beach
  • Family Friendly
  • Direct Beach Location
  • Enhanced Hygiene Concept

Sustainability

Travel with a Future provides assistance in making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

This hotel has the following certification:
  • Travelife

Note

Accessible facilities are available; voltage: 110 volts.
In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without a spatial separation.
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From now on, hotels in Mexico will gradually introduce an "Eco-Tax".
This means that every user of a hotel room in Mexico is obliged to pay a local tax to the state at the hotel in cash, similar to a tourist tax.
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A tourism tax came into effect on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican pesos, or approximately 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is advisable to have the exact amount in Mexican pesos or US dollars with you. In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without a spatial separation.
In the catalog "Long-Haul Travel" Summer 2024 on page 62.
In the catalog "Long-Haul Travel" 2024/25 on page 56.

No Smoking

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal Note

During stays between April and December, an increased presence of seaweed and algae may occur due to wind, temperature, and currents. In particular, brown algae are often found in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are of course endeavoring to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which emits a slight noise.

Country category

4 Sterne