Logo
View of a resort with multiple pools located directly on a long sandy beach by the sea.
Cozy lounge with wooden floor, modern armchairs, and tropical decor under a roof.
Modern hotel reception with wooden floor and natural light under a thatched roof.
Large blue pool with lounge chairs and umbrellas surrounded by tropical vegetation.
Aerial view of a beachfront hotel with white sand and turquoise sea
Aerial view of a tropical resort with a pool, palm trees, and access to a white sandy beach.
Aerial view of a beach with palm-lined lounge chairs and people by turquoise sea
Modern hotel lobby area with gray sofas and bright marble flooring.
Elegant restaurant with white tablecloths, wooden chairs, and large windows.
Elegant table setting with wine and flambé dish overlooking the sea.
Modern hotel bar with colorful stools, wooden ceiling, and ambient lighting
Outdoor bar with thatched roof beside pool in tropical hotel setting.
Large gym with wooden ceiling, modern workout equipment, and mirrored walls.
Hot tub with water spout under a thatched roof next to lounge chairs and plants.
Outdoor jacuzzi and lounge chairs next to a thatched building in a tropical setting.
Bright hotel room with two double beds, flat-screen TV, and balcony overlooking trees.
Modern hotel room with two beds, table, chairs, and large window.
Bright hotel room with two beds, TV, desk, and balcony access.
Mexiko ∙ Yucatan und Cancun ∙ Playacar

Viva Maya by Wyndham ****
Tour operator category

CUN077
Fitness
Wellness
WLAN
Pool
Beach
Family
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

The hotel, part of the renowned Viva Resorts by Wyndham chain, is located in the Playacar hotel zone on the Riviera Maya, directly on the beach. Playa del Carmen is approximately 3 km away, and Cancun Airport is about 60 km away.
Aerial view of a beachfront hotel with white sand and turquoise sea
Aerial view of a tropical resort with a pool, palm trees, and access to a white sandy beach.
Aerial view of a beach with palm-lined lounge chairs and people by turquoise sea

Facilities

Modern hotel lobby area with gray sofas and bright marble flooring.
Elegant restaurant with white tablecloths, wooden chairs, and large windows.
Elegant table setting with wine and flambé dish overlooking the sea.
Modern hotel bar with colorful stools, wooden ceiling, and ambient lighting
Outdoor bar with thatched roof beside pool in tropical hotel setting.
The beautiful hotel complex offers a total of 604 rooms, a freshwater pool facing the sea, a whirlpool, an adults-only pool, and a children's pool for guaranteed fun. Enjoy varied shows in the theater or visit the air-conditioned discotheque (for ages 18 and over) or the sports bar. For your culinary well-being, there is a buffet restaurant, 4 à la carte restaurants, a pool bar, snack bar, and lobby bar. A fitness center with sauna and showers, as well as a hard-surface tennis court with floodlights, are also part of the hotel facilities. Furthermore, you'll find parking spaces, souvenir shops, medical assistance (for a fee), a beauty salon (for a fee), a diving center (for a fee), and a spa area with a whirlpool, manicures, pedicures, facials, and massages (for a fee). Experience a superior holiday and enjoy the blend of relaxation and Mexican culture.

Accommodation

Superior Room Garden View

The rooms feature two queen-size beds or one king-size bed, air conditioning, an LCD cable TV (55 inches), a telephone, a bathroom with a bathtub or shower, hairdryer, iron and ironing board, safe (for a fee), minibar, and a balcony overlooking the garden.

Bright hotel room with two double beds, flat-screen TV, and balcony overlooking trees.
Modern hotel room with two beds, table, chairs, and large window.

Superior Room Ocean View

These rooms have the same amenities as the garden view rooms but are located towards the sea and offer sea views.

Deluxe Room

The Deluxe rooms are more modern and are located in the rear part of the complex, near the swimming pool, offering guests a garden view.

Bright hotel room with two beds, TV, desk, and balcony access.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For a 2 adults + 1/2 children / 3 adults occupancy, no extra beds will be placed in the room. This means occupancy: 2 people per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

Full board in buffet style, dinner at the à la carte restaurants 3 times a week with prior reservation (extra charge at Viva Azteca), snacks from 11 AM to 6:30 PM and from 10 PM to 6 AM, unlimited local alcoholic and non-alcoholic drinks 24 hours a day, cocktails, non-motorized sports, disco with sports bar, dance classes, animation and entertainment program, sun loungers and towels at the beach and pool.

Sports Included

Large gym with wooden ceiling, modern workout equipment, and mirrored walls.
Subject to availability: fitness center with sauna, bicycles, windsurfing, kayaking, catamaran, boogie boards, introductory diving in the pool, paddleboarding, water aerobics, archery, aerobics, climbing wall, stretching, beach volleyball, tennis with floodlights, sauna, whirlpool, and bocce ball on the beach.

Sports for a Fee

Diving, golf (at the Playacar course), fishing, and cave diving.

Children's Program

Mini club (ages 4 to 12), babysitter (for a fee). Baby cots available upon request and subject to availability.

Wellness

Spa area: All treatments for a fee.
Hot tub with water spout under a thatched roof next to lounge chairs and plants.
Outdoor jacuzzi and lounge chairs next to a thatched building in a tropical setting.

Entertainment

Daily international entertainment program, theme nights, animation, disco, and a weekly arts and crafts market.

Hotel Service

Free Wi-Fi in rooms, lobby, and by the pool.
Car rental (for a fee).

Credit Card

Amex, Visa, MasterCard.

Hotel features

  • Golf
  • Diving
  • Tennis
  • Wi-Fi
  • Animation
  • Fitness
  • Kids' Club/Mini Club
  • Air Conditioning
  • Hotel Safe
  • Children's Playground
  • Children's Pool
  • Massages
  • Sauna
  • Spa
  • Internet
  • Bicycle Rental
  • Club
  • Shopping Facilities
  • Sandy Beach
  • Family Friendly
  • Direct Beach Location
  • Enhanced Hygiene Concept

Sustainability

Travel with Future provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

More information on sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Travelife

Hotelhinweis

Accessible facilities are available; voltage: 110 volts.

Zusatzhinweis

In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
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Hotels in Mexico will gradually be introducing an "Eco-Tax."
This means that every user of a hotel room in Mexico is obliged to pay a fee to the state locally at the hotel, similar to a tourist tax.
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A tourism tax came into effect on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican Pesos or approximately 11 US dollars per person, regardless of the length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. In this case, it is advisable to have the exact amount in Mexican Pesos or US Dollars with you.
In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
In the catalog "Long-Haul Travel" 2025/26 on page 58.

Smoking Ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal Information

During stays between April and December, an increased presence of seaweed and algae may occur due to wind, temperature, and currents. In particular, brown algae are often found in abundance in the Caribbean during this period, affecting the beach and sea. The hotel management and local authorities are, of course, making efforts to clean affected beach sections in cooperation with municipal administrations. However, this requires the use of appropriate equipment, which may generate some noise.

Tour operator category

4 Suns ****

Country category

4 Sterne
Last updated: 06.06.2026 02:04