Logo
Aerial view of resort with pool, palm trees, and sandy beach by turquoise sea.
Hotel pool with blue water, palm trees, and thatched roofs in a tropical setting.
A blue pool with lounge chairs and palm trees in the background at a tropical hotel resort.
Beach with fine sand, gentle waves, and blue sky at a vacation spot.
View of a beach resort with white sandy beaches, blue umbrellas, and tropical vegetation.
Aerial view of a hotel with red roofs beside a white sandy beach and turquoise sea.
Large hotel pool with palm trees and sea view under a clear sky.
Cozy covered restaurant with wooden floor and tables surrounded by lush greenery.
Modern hotel lounge with leather sofas, armchairs, and illuminated guitars on the wall.
Open restaurant with wooden furniture and view of lush green nature, warmly lit.
Modern billiard room with neon light, multiple seating options, and large TV in a hotel.
Colorful wall with Frida Kahlo and text next to an open blue hotel counter.
Two people playing tennis on a green tennis court under a cloudy sky.
Modern hotel buffet area with illuminated marble counters and stylish decor.
Elegant hotel restaurant with set tables, modern lighting, and warm ambiance.
Modern hotel reception with blue and white tiled front and hanging plants in a round open structure.
Overview of a square pool with clear blue water and surrounding lounge chairs in a tropical hotel setting.
Large hotel pool with clear blue water and palm trees under a cloudy sky.
Open-air restaurant with set tables and ceiling fans in a tropical setting.
Buffet area with pizza oven, diverse dishes, and a chef in white uniform.
Bright gym with treadmills, mirrors, and wooden flooring in the back area.
Modern hotel gym with treadmills, bikes, and strength training equipment.
Modern spa reception with white counter, green plant wall, and cozy seating areas.
A woman receives a back massage in a tranquil spa room with warm tones.
Modern hotel reception with light counter, greenery, and a comfortable massage chair.
Children and caregiver play with colorful building blocks at an outdoor table.
Kids club area with sandy floor, colorful fence, and palm trees in the background.
Colorful children's playroom with tables, chairs, benches, and wall decorations.
Modern hotel room with large bed, desk, TV, and view of a garden area.
Modern hotel room with king-size bed, yellow accents, and garden view.
Mexiko ∙ Yucatan und Cancun ∙ Playacar

Viva Azteca by Wyndham ****
Tour operator category

CUN076
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

The attractive resort is located directly on the long, beautiful sandy beach of Playa del Carmen. It is only approx. 3 km from the town center with its shops, restaurants, and entertainment options. All facilities at the sister hotel, Viva Maya, can be used. Transfer time from the airport is approx. 50 minutes.
View of a beach resort with white sandy beaches, blue umbrellas, and tropical vegetation.
Aerial view of a hotel with red roofs beside a white sandy beach and turquoise sea.
Large hotel pool with palm trees and sea view under a clear sky.

Facilities

Cozy covered restaurant with wooden floor and tables surrounded by lush greenery.
Modern hotel lounge with leather sofas, armchairs, and illuminated guitars on the wall.
Open restaurant with wooden furniture and view of lush green nature, warmly lit.
Modern billiard room with neon light, multiple seating options, and large TV in a hotel.
Colorful wall with Frida Kahlo and text next to an open blue hotel counter.
Two people playing tennis on a green tennis court under a cloudy sky.
Modern hotel buffet area with illuminated marble counters and stylish decor.
Elegant hotel restaurant with set tables, modern lighting, and warm ambiance.
Modern hotel reception with blue and white tiled front and hanging plants in a round open structure.
Overview of a square pool with clear blue water and surrounding lounge chairs in a tropical hotel setting.
Large hotel pool with clear blue water and palm trees under a cloudy sky.
Open-air restaurant with set tables and ceiling fans in a tropical setting.
Buffet area with pizza oven, diverse dishes, and a chef in white uniform.
The comfortable VIVA hotel group resort has 339 rooms spread throughout the extensive gardens. An open reception area offers you a relaxed check-in. Discover the culinary variety of the hotel afterwards. A buffet restaurant "Nopal", the Italian restaurant "Il Palco", the restaurant "Xul Ha" with local Mayan dishes, an oriental à la carte restaurant "Bamboo", and four other restaurants at Viva Maya (only for dinner with reservation/3x per week) offer something for every taste. In the evening, you can visit the 2 bars to end the day. Furthermore, you can enjoy a snack bar at the pool. A souvenir shop, spa area (treatments for a fee), gym, and sauna are also part of the resort's ambiance. Lean back and enjoy the Caribbean sun at the picturesquely landscaped pool area or on the white sandy beach.

Accommodation

Superior Double Room

Tastefully furnished rooms with 2 queen beds or one king bed, air conditioning, 50-55 inch LCD TV with cable connection, telephone, Wi-Fi, bathroom with shower/WC, hairdryer, iron and ironing board, mini-fridge (filled once upon arrival), rental safe, and a terrace or French balcony (approx. 2.5m x 0.5m) (DSU/DEU/KDS/UK2). Pool view (DSP) or partially restricted sea view (DMU) can be booked for an extra charge.

Modern hotel room with large bed, desk, TV, and view of a garden area.
Modern hotel room with king-size bed, yellow accents, and garden view.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For bookings of 2 adults + 1/2 children or 3 adults, no extra beds are placed in the room; this means occupancy is 2 people per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

All meals in buffet form, also à la carte (without reservation), all national alcoholic and non-alcoholic drinks, and snacks 24 hours a day at the respective open bars and restaurants. Sun loungers and towel service are free of charge at the pool and beach.

The restaurants at the sister hotel, Viva Wyndham Maya, are also included. However, guests require a reservation there.

Sports included

Bright gym with treadmills, mirrors, and wooden flooring in the back area.
Modern hotel gym with treadmills, bikes, and strength training equipment.
Subject to availability: Gym with sauna, bicycles, aerobics, catamaran, beach volleyball, water gymnastics, paddleboard, windsurfing, kayaking, boogie boards, bocce, table tennis, and padel tennis.

Sports for a fee

Diving center "Viva Diving" and golf (on the Playacar course).

Children's program

Viva by Wyndham Vivito's Kid's Club for children aged 4-12, children's pool, mini disco.
Children and caregiver play with colorful building blocks at an outdoor table.
Kids club area with sandy floor, colorful fence, and palm trees in the background.
Colorful children's playroom with tables, chairs, benches, and wall decorations.

Wellness

Modern spa reception with white counter, green plant wall, and cozy seating areas.
A woman receives a back massage in a tranquil spa room with warm tones.
Modern hotel reception with light counter, greenery, and a comfortable massage chair.
Spa area (for a fee)

Entertainment

Evening entertainment, themed evenings, evening shows, daily activity program for adults and children.

Hotel service

Wi-Fi free of charge in the room, lobby, and at the pool. Baby cots on request.

Credit card

VISA, Master, AE.

Hotelhinweis

Babysitting on request for a fee.
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All facilities of Viva Maya by Wyndham can be used. (CUN077).
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Sustainability

With our "Travel with a Future" label, we identify hotels that demonstrably meet recognized sustainability standards. These include, among others, standards recognized by the Global Sustainable Tourism Council (GSTC) and the Tourism Sustainability Certifications Alliance (TSCA). Currently, around 20% of the hotels in our program meet these criteria and have been verified through independent certification procedures. The product line offers our guests additional guidance when choosing their accommodation.

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Travelife (valid until 17.08.2028)

Zusatzhinweis

Accessible rooms can be booked on request!
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The hotel has 2 designated areas where smoking is permitted.
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In Mexico, sinks or even bathtubs/whirlpools may be open and integrated into the general living area of the hotel room without spatial separation.
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Effective immediately, hotels in Mexico will gradually introduce an "Eco-Tax".
As a result, every hotel guest in Mexico is obligated to pay a state levy locally in cash at the hotel, similar to a tourist tax.
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On April 1, 2021, a tourism tax was introduced, which is currently a one-time fee of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can be paid in cash upon arrival at the airport. It is recommended to have the exact amount ready in Mexican Pesos or US dollars.
Value-added tax applies at the hotel and is paid at check-in.
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In the "Long-haul Travel" 2025/26 catalog on page 57.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

Between April and December, there may be an increased occurrence of seaweed and algae due to wind, temperature, and currents. In particular, there is often an increased incidence of brown algae in the Caribbean during this time, which may affect the beach and the sea. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with municipal administrations. This requires the use of appropriate machinery, which may cause a slight noise level.

Tour operator category

4 Suns ****

Country category

4.5 Sterne
Last updated: 12.10.2026 09:46