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Aerial view of resort with pool, palm trees, and sandy beach by turquoise sea.
Hotel pool with blue water, palm trees, and thatched roofs in a tropical setting.
A blue pool with lounge chairs and palm trees in the background at a tropical hotel resort.
Beach with fine sand, gentle waves, and blue sky at a vacation spot.
View of a beach resort with white sandy beaches, blue umbrellas, and tropical vegetation.
Aerial view of a hotel with red roofs beside a white sandy beach and turquoise sea.
Modern hotel reception with blue and white tiled front and hanging plants in a round open structure.
Cozy covered restaurant with wooden floor and tables surrounded by lush greenery.
Modern hotel lounge with leather sofas, armchairs, and illuminated guitars on the wall.
Open restaurant with wooden furniture and view of lush green nature, warmly lit.
Modern billiard room with neon light, multiple seating options, and large TV in a hotel.
Colorful wall with Frida Kahlo and text next to an open blue hotel counter.
Two people playing tennis on a green tennis court under a cloudy sky.
Modern hotel buffet area with illuminated marble counters and stylish decor.
Elegant hotel restaurant with set tables, modern lighting, and warm ambiance.
Modern hotel reception with blue and white tiled front and hanging plants in a round open structure.
Overview of a square pool with clear blue water and surrounding lounge chairs in a tropical hotel setting.
Large hotel pool with clear blue water and palm trees under a cloudy sky.
Open-air restaurant with set tables and ceiling fans in a tropical setting.
Buffet area with pizza oven, diverse dishes, and a chef in white uniform.
Bright gym with treadmills, mirrors, and wooden flooring in the back area.
Modern hotel gym with treadmills, bikes, and strength training equipment.
Modern spa reception with white counter, green plant wall, and cozy seating areas.
A woman receives a back massage in a tranquil spa room with warm tones.
Modern hotel reception with light counter, greenery, and a comfortable massage chair.
Children and caregiver play with colorful building blocks at an outdoor table.
Kids club area with sandy floor, colorful fence, and palm trees in the background.
Colorful children's playroom with tables, chairs, benches, and wall decorations.
Modern hotel room with large bed, desk, TV, and view of a garden area.
Modern hotel room with king-size bed, yellow accents, and garden view.
Mexiko ∙ Yucatan und Cancun ∙ Playacar

Viva Azteca by Wyndham ****
Tour operator category

CUN076
Fitness
Wellness
WLAN
Pool
Beach
Family
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

The attractive resort is located directly on the long, beautiful sandy beach of Playa del Carmen. It is only about 3 km from the town center with its shops, restaurants, and entertainment options. All facilities at the sister hotel, Viva Maya, can be used. Transfer time from the airport is approximately 50 minutes.
View of a beach resort with white sandy beaches, blue umbrellas, and tropical vegetation.
Aerial view of a hotel with red roofs beside a white sandy beach and turquoise sea.
Modern hotel reception with blue and white tiled front and hanging plants in a round open structure.

Facilities

Cozy covered restaurant with wooden floor and tables surrounded by lush greenery.
Modern hotel lounge with leather sofas, armchairs, and illuminated guitars on the wall.
Open restaurant with wooden furniture and view of lush green nature, warmly lit.
Modern billiard room with neon light, multiple seating options, and large TV in a hotel.
Colorful wall with Frida Kahlo and text next to an open blue hotel counter.
Two people playing tennis on a green tennis court under a cloudy sky.
Modern hotel buffet area with illuminated marble counters and stylish decor.
Elegant hotel restaurant with set tables, modern lighting, and warm ambiance.
Modern hotel reception with blue and white tiled front and hanging plants in a round open structure.
Overview of a square pool with clear blue water and surrounding lounge chairs in a tropical hotel setting.
Large hotel pool with clear blue water and palm trees under a cloudy sky.
Open-air restaurant with set tables and ceiling fans in a tropical setting.
Buffet area with pizza oven, diverse dishes, and a chef in white uniform.
The comfortable VIVA hotel group resort has 339 rooms spread across the spacious garden grounds. An open reception area offers a relaxed check-in. Discover the hotel's culinary variety afterwards. A buffet restaurant "Nopal", the Italian restaurant "Il Palco", the restaurant "Xul Ha" with local Mayan dishes, an oriental à la carte restaurant "Bamboo", and four further restaurants at Viva Maya (only for dinner with advance reservation/3x weekly) offer exactly the right choice for every taste. In the evening, you can visit the 2 bars to end the day. Furthermore, you can enjoy a snack bar by the pool. A souvenir shop, spa area (treatments for a fee), gym, and sauna are also part of the resort's ambience. Sit back and enjoy the Caribbean sun at the picturesquely landscaped pool area or on the white sandy beach.

Accommodation

Superior Double Room

Tastefully furnished rooms with 2 queen-size beds or one king-size bed, air conditioning, 50-55 inch LCD TV with cable connection, telephone, Wi-Fi, bathroom with shower/WC, hairdryer, iron and ironing board, mini-fridge (replenished once upon arrival), rental safe, and terrace or French balcony (approx. 2.5m x 0.5m) (DSU/DEU/KDS/UK2). Pool view (DSP) or partially restricted sea view (DMU) can be booked for an additional charge.

Modern hotel room with large bed, desk, TV, and view of a garden area.
Modern hotel room with king-size bed, yellow accents, and garden view.

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40m x 2m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds are provided in the room, meaning occupancy: 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

All meals in buffet form, also à la carte (without reservation), all domestic alcoholic and non-alcoholic drinks and snacks 24 hours a day at the respective open bars and restaurants. Sun loungers and towel service are free of charge by the pool and on the beach.

The restaurants at the sister hotel, Viva Wyndham Maya, are also included. However, guests require a reservation here.

Sports included

Bright gym with treadmills, mirrors, and wooden flooring in the back area.
Modern hotel gym with treadmills, bikes, and strength training equipment.
Subject to availability: Fitness center with sauna, bicycles, aerobics, catamaran, beach volleyball, water gymnastics, paddleboard, windsurfing, kayak, boogie boards, bocce, table tennis, and padel tennis.

Sports for a fee

Diving center and golf (on the Playacar course).

Children's program

Viva by Wyndham Vivito's Kid's Club for children aged 4-12 years, children's pool, mini disco.
Children and caregiver play with colorful building blocks at an outdoor table.
Kids club area with sandy floor, colorful fence, and palm trees in the background.
Colorful children's playroom with tables, chairs, benches, and wall decorations.

Wellness

Modern spa reception with white counter, green plant wall, and cozy seating areas.
A woman receives a back massage in a tranquil spa room with warm tones.
Modern hotel reception with light counter, greenery, and a comfortable massage chair.
Spa area (for a fee)

Entertainment

Evening entertainment, themed evenings, evening shows, daily activity program for adults and children.

Hotel service

Wi-Fi free of charge in the room, in the lobby, and by the pool. Baby cots on request.

Credit card

VISA, Master, AE.

Hotel features

  • Kids Club/Mini Club
  • Wi-Fi
  • Fitness
  • Air conditioning
  • Sandy beach
  • Children's playground
  • Children's pool
  • Massages
  • Sauna
  • Spa
  • Diving
  • Internet
  • Bicycle rental
  • Club
  • Hotel safe
  • Shopping facilities
  • Family-friendly
  • Direct beach location
  • Extended hygiene concept

Sustainability

"Travel with a Future" provides guidance for making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards include social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Travelife

Hotelhinweis

Babysitter on request for a fee.
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All facilities of the Viva Maya by Wyndham can be used. (CUN077).
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Zusatzhinweis

Accessible rooms for guests with disabilities can be booked on request!
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The hotel has 2 designated areas where smoking is permitted.
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In Mexico, sinks or bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
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Effective immediately, hotels in Mexico will gradually introduce an "Eco-Tax."
Consequently, every guest of a hotel room in Mexico is required to pay a state levy locally at the hotel in cash, similar to a tourist tax.
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As of April 1, 2021, a tourism tax was put into effect and currently amounts to a one-time fee of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon entry at the airport. It is recommended to have the exact amount in Mexican Pesos or US dollars with you.
Sales tax applies at the hotel; this is paid at check-in.
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In the "Long-haul travel" catalog 2025/26 on page 57.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

For stays between April and December, there may be an increased occurrence of seagrass and algae due to wind, temperature, and currents. In particular, a frequent increase in brown algae in the Caribbean can be observed during this time. This may affect the beach and the sea. The hotel management and local authorities are, of course, making every effort to clean affected beach sections in cooperation with local municipal authorities. However, this requires the use of appropriate machinery, which produces a slight level of background noise.

Tour operator category

4 Suns ****

Country category

4.5 Sterne
Last updated: 19.06.2026 23:34