Mexiko ∙ Yucatan und Cancun ∙ Cancun

Hyatt Vivid Cancun *****
Tour operator category

CUN187
Map

Location

The hotel, which opened in February 2020, is located not far from the center of Cancun, directly on the beach. You can reach Cancun International Airport in approximately 30 minutes.
Couple walks by a pool next to a modern hotel building under clear sky.
Modern hotel on a white sandy beach with golf course and sea view.
Pool with lounge chairs and green umbrellas at sunset in a resort.

Facilities

The modern adults-only resort features a total of 416 rooms, all of which have sea views. There is also a lobby area with a reception desk. Dining options include 1 buffet restaurant, an ice cream parlor, a wine list, Coco Café, and 6 à-la-carte restaurants (Asian, Mexican, Italian, Grill), of which the Vista Prime restaurant is exclusively for Preferred Club guests. Additionally, there are 6 bars and 3 pools, with 1 pool reserved exclusively for Preferred Club guests. Sun loungers, parasols, and pool towels are included at the pool and beach.

Accommodation

Modern hotel room with large bed, seating area, and warm lighting.

Deluxe Ocean View

The rooms are equipped with one king-size bed or two queen-size beds. Furthermore, the rooms feature a bathroom with shower/WC, hairdryer, air conditioning, telephone, safe, minibar (refilled daily), cable TV, iron/ironing board, and balcony (OD2/OD1). Golf view bookable for an extra charge.

Preferred Club Ocean View

Features the same amenities as the Deluxe Ocean View rooms, with the addition of the following Preferred Club benefits: personal check-in and check-out area, access to the private Preferred Club lounge with snack bar, exclusive access to the adults-only pool on the rooftop terrace, one-time access to the hydrotherapy spa area per stay, exclusive access to the Bluewater Grill restaurant, 24-hour room service, bathrobes, and slippers (DOV).

Note

In the Caribbean, most rooms are equipped with two queen-size beds (approx. 1.40 x 2m). For occupancy of 2 adults + 1/2 children/3 adults, no extra beds are provided; occupancy means: 2 persons per bed, even if extra beds are listed on the confirmation!

Meals

All Inclusive

All Inclusive

All Inclusive

Breakfast, lunch, and dinner in buffet style. Alternatively available à la carte. Breakfast is also available as a set menu for Preferred guests. National and international alcoholic and non-alcoholic drinks are available around the clock at the respective open bars.

Sports included

Fitness center, billiards, table tennis, beach volleyball, foosball table, yoga classes, water aerobics, board games, kayaking, catamaran, and snorkeling.

Sports for a fee

Golf and diving.

Wellness

Dreams Spa by Pevonia open from 8 a.m. to 8 p.m. Massages and treatments for a fee.

Hotel service

Wi-Fi throughout the hotel at no extra charge.
Babysitting service from 8 a.m. to 11 p.m. upon request and for a fee.

Credit card

Visa and Mastercard

Hotelhinweis

Adults Only.
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Formerly Dreams Vista Cancun Golf & Spa Resort.
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Effective immediately, hotels in Mexico will gradually introduce an "Eco-Tax".
As a result, every user of a hotel room in Mexico is required to pay a state-levied tourist tax in cash at the hotel.
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Zusatzhinweis

As of April 1, 2021, a tourism tax was implemented, which currently amounts to a one-time fee of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned length of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon entry at the airport. It is recommended to carry the exact amount in Mexican Pesos or US dollars.

Smoking ban

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

During stays between April and December, there may be an increased occurrence of seagrass and algae due to wind, temperature, and currents. In particular, an increased appearance of brown algae is frequently recorded in the Caribbean during this time. This can affect the beach and the sea. The hotel management and local authorities naturally strive to clean the affected beach sections in cooperation with municipal administrations. However, the use of appropriate equipment is necessary for this, which causes a slight level of noise.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 21.08.2026 01:44