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Hotel pool with sun loungers, palm garden, and sea view at a sunny beach
Sun terrace with seating areas and loungers under umbrellas by the sea.
Modern café interior with cozy seating and neon wall lighting.
Modern hotel room with double bed, balcony overlooking the sea, and stylish decor.
Waitress carrying tray with food walking up stairs in modern hotel setting.
Pool area with sun loungers, umbrellas, and palm trees by the sea at a hotel resort
Exterior view of a modern hotel with palm trees and sunlight.
Terrace with tables and chairs under palm trees overlooking the sea on a clear day.
Hotel pool area overlooking the sea, palm trees, and sun umbrellas on a sunny day
Modern hotel reception area with wooden desk and bright lighting.
Modern restaurant with red accents, indirect lighting, and stylish seating areas.
Modern hotel restaurant with colorful lighting and outdoor seating area at sunset.
Balcony with chairs overlooking palm trees and sea under a clear sky.
Bartender prepares a cocktail in a dimly lit bar.
Modern hotel room with large window, terrace view and cityscape, cozy decor and colors.
Modern hotel room with sink, wooden countertop, and colorful door featuring a cartoon face.
Modern hotel room with two beds, purple accents, and a blue armchair.
Modern hotel room with double bed, desk, and walk-in shower featuring blue lighting.
Modern hotel room with double bed, table, chairs, and indirect ceiling lighting
Modern fitness room with exercise bikes, gym equipment, and exercise balls.
Modern gym with treadmills, steppers, and strength machines against mirrored wall.
Empty changing room with white tiles, hooks on walls, and lockers in the corner.
Spanien (Balearen) ∙ Mallorca ∙ Playa de Palma

Universal Hotel Neptuno ****+

PMI012
Fitness
WLAN
Beach
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

Located in the lively heart of the party district of Playa de Palma, between Balneario 5 and 6, right by the sea and separated from the expansive, fine sandy beach only by the beautiful promenade. Numerous shops, entertainment options, bars, and restaurants are located in the immediate vicinity.
Pool area with sun loungers, umbrellas, and palm trees by the sea at a hotel resort
Exterior view of a modern hotel with palm trees and sunlight.

Facilities

Terrace with tables and chairs under palm trees overlooking the sea on a clear day.
Hotel pool area overlooking the sea, palm trees, and sun umbrellas on a sunny day
Modern hotel reception area with wooden desk and bright lighting.
Modern restaurant with red accents, indirect lighting, and stylish seating areas.
Modern hotel restaurant with colorful lighting and outdoor seating area at sunset.
Balcony with chairs overlooking palm trees and sea under a clear sky.
Bartender prepares a cocktail in a dimly lit bar.
This modern, adults-only hotel, renovated for Summer 2024, welcomes its guests anew each day and offers exclusive service with 114 rooms spread across 3 floors. It features a spacious lobby with a reception, a lift, and the completely renovated club restaurant "Joy Palace" (for a fee) with a sea-view terrace, which is also open to external guests. The "Joy Palace" offers an exciting mix of fine dining, various cocktails, and good music. Facing the sea, a pool with an integrated whirlpool and a beautiful sun terrace with loungers and umbrellas invites relaxation. A pool bar serves snacks and drinks (for a fee).

Accommodation

Double room

The double rooms were renovated for Summer 2024 and offer ample space with a bath/WC, hairdryer, air conditioning/heating (central), Smart TV, telephone, minibar, Nespresso capsule coffee machine, safe, and balcony (room size approx. 23 sqm, room code D).
Available for single occupancy (DE) and with side sea view (DMS, DES) or direct sea view (DM, DEM) at an additional charge.

Modern hotel room with large window, terrace view and cityscape, cozy decor and colors.
Modern hotel room with sink, wooden countertop, and colorful door featuring a cartoon face.
Modern hotel room with two beds, purple accents, and a blue armchair.
Modern hotel room with double bed, balcony overlooking the sea, and stylish decor.
Modern hotel room with double bed, desk, and walk-in shower featuring blue lighting.
Modern hotel room with double bed, table, chairs, and indirect ceiling lighting
Balcony with chairs overlooking palm trees and sea under a clear sky.

Junior Suite with side sea view

With the same amenities as the double rooms, these are larger and feature a Bluetooth speaker, bathrobes, slippers, and a cozy seating area (room size approx. 32 sqm, room code: J2S).
Available with direct sea view (J2M) or as a Junior Suite Terrace with sun loungers and pool access at an additional charge (TJS).

Meals

Breakfast

Rich breakfast buffet.

Sports included

Fitness room. Bicycle storage with tools, lockers, and bike cleaning area.

Wellness

Sauna. For a fee: massages and treatments.

Hotel service

Wi-Fi is available free of charge throughout the hotel for our guests.
******
Beach towels are available for a deposit and cost €3 per day to rent. Exchange costs €2.

Hotel contact

Universal Hotel Neptuno
Calle Llaut 34
07600 Playa de Palma
Tel.: 0034-971-266409

Hotel features

  • Wi-Fi
  • Sauna
  • Massages
  • Fitness
  • Air conditioning
  • Sand beach
  • Internet
  • Direct beach location
  • Extended hygiene concept

Sustainability

Travel for the Future provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunftThis hotel has the following certification:
  • Ecostars

Note

The hotel concept is designed for adults. Bookings with guests under 16 years of age are not permitted.
*******
The hotel is unsuitable for people with reduced mobility.
There are no rooms accessible for disabled persons.
*******
Dogs are not allowed.
*******
In the catalogue "Balearic Islands" Summer 2026 on page 20.

Destination information

A tourism tax, similar to a resort fee, is to be paid by the guest on site.
Depending on the hotel category, it amounts to €2.20-€4.40 (plus VAT) per day/person aged 16 and over.
From the 9th day of stay in the same accommodation, the tax is reduced by 50%.
During the low season (1.11.-30.4.), the tax is reduced by 75%.
Unaccompanied minors are not permitted. If minors are accompanied by adults who are not their legal guardians, the booking registrant is obliged to inquire about any additional applicable conditions via schauinsland-reisen or the travel agency before completing the booking.

Country category

4 Sterne
Last updated: 20.02.2026 08:06