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Hotel pool with sun loungers, palm garden, and sea view at a sunny beach
Sun terrace with seating areas and loungers under umbrellas by the sea.
Modern café interior with cozy seating and neon wall lighting.
Modern hotel room with double bed, balcony overlooking the sea, and stylish decor.
Waitress carrying tray with food walking up stairs in modern hotel setting.
Pool area with sun loungers, umbrellas, and palm trees by the sea at a hotel resort
Exterior view of a modern hotel with palm trees and sunlight.
Terrace with tables and chairs under palm trees overlooking the sea on a clear day.
Hotel pool area overlooking the sea, palm trees, and sun umbrellas on a sunny day
Modern hotel reception area with wooden desk and bright lighting.
Modern restaurant with red accents, indirect lighting, and stylish seating areas.
Modern hotel restaurant with colorful lighting and outdoor seating area at sunset.
Balcony with chairs overlooking palm trees and sea under a clear sky.
Bartender prepares a cocktail in a dimly lit bar.
Modern fitness room with exercise bikes, gym equipment, and exercise balls.
Modern gym with treadmills, steppers, and strength machines against mirrored wall.
Empty changing room with white tiles, hooks on walls, and lockers in the corner.
Modern hotel room with large window, terrace view and cityscape, cozy decor and colors.
Modern hotel room with sink, wooden countertop, and colorful door featuring a cartoon face.
Modern hotel room with two beds, purple accents, and a blue armchair.
Modern hotel room with double bed, desk, and walk-in shower featuring blue lighting.
Modern hotel room with double bed, table, chairs, and indirect ceiling lighting
Spanien (Balearen) ∙ Mallorca ∙ Playa de Palma

Universal Hotel Neptuno ****+
Tour operator category

PMI012
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

Located in the lively heart of the party zone of Playa de Palma between Balneario 5 and 6, directly by the sea and separated from the expansive, fine sandy beach only by the beautiful promenade. Numerous shopping and entertainment venues as well as bars and restaurants are in the immediate vicinity.
Pool area with sun loungers, umbrellas, and palm trees by the sea at a hotel resort
Exterior view of a modern hotel with palm trees and sunlight.

Facilities

Terrace with tables and chairs under palm trees overlooking the sea on a clear day.
Hotel pool area overlooking the sea, palm trees, and sun umbrellas on a sunny day
Modern hotel reception area with wooden desk and bright lighting.
Modern restaurant with red accents, indirect lighting, and stylish seating areas.
Modern hotel restaurant with colorful lighting and outdoor seating area at sunset.
Balcony with chairs overlooking palm trees and sea under a clear sky.
Bartender prepares a cocktail in a dimly lit bar.
The modern adults-only hotel, renovated in summer 2024, delights its guests anew every day and offers exclusive service with 114 rooms on 3 floors, a spacious lobby with reception, a lift, as well as the completely renovated club restaurant "Joy Palace" (for a fee) with a sea-view terrace, which is also open to external guests. The "Joy Palace" offers an exciting mix of upscale cuisine, various cocktails, and great music. Facing the sea, a pool with an integrated whirlpool and a beautiful sun terrace with sun loungers and parasols invites you to relax. A pool bar offers snacks and drinks (for a fee).

Accommodation

Double room

The double rooms were renovated in summer 2024 and offer plenty of space with bath/WC, hairdryer, air conditioning/heating (central), smart TV, telephone, minibar, Nespresso capsule coffee machine, safe, and balcony (room size approx. 23 m², room code D).
Also available for single use (DE) and with side sea view (DMS, DES) or direct sea view (DM, DEM) for an extra charge.

Modern hotel room with large window, terrace view and cityscape, cozy decor and colors.
Modern hotel room with sink, wooden countertop, and colorful door featuring a cartoon face.
Modern hotel room with two beds, purple accents, and a blue armchair.
Modern hotel room with double bed, balcony overlooking the sea, and stylish decor.
Modern hotel room with double bed, desk, and walk-in shower featuring blue lighting.
Modern hotel room with double bed, table, chairs, and indirect ceiling lighting
Balcony with chairs overlooking palm trees and sea under a clear sky.

Junior suite side sea view

With the same facilities as the double rooms, these are larger and offer a Bluetooth speaker, bathrobes, slippers, and a cozy seating area (room size approx. 32 m², room code: J2S).
Also available with direct sea view (J2M) or as a junior suite with terrace, sun loungers, and access to the pool (TJS) for an extra charge.

Meals

Breakfast

Rich breakfast buffet.

Sports included

Fitness room. Bicycle storage room with tools, lockers, and a bike cleaning area.
Modern fitness room with exercise bikes, gym equipment, and exercise balls.
Modern gym with treadmills, steppers, and strength machines against mirrored wall.
Empty changing room with white tiles, hooks on walls, and lockers in the corner.

Wellness

Sauna. For a fee: Massages and treatments.

Hotel service

Wi-Fi is available to our guests free of charge throughout the hotel.
******
Pool towels available for a deposit and rent of €3/day. Exchanges for a €2 fee.

Hotel contact

Universal Hotel Neptuno
Calle Llaut 34
07600 Playa de Palma
Tel.: 0034-971-266409

Sustainability

Travel with a Future provides guidance for making conscious decisions. Our label identifies hotels that are certified according to internationally recognised standards for sustainable operating practices and are actively investing in a more sustainable future. These standards include social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Ecostars

Hotelhinweis

The hotel concept is aimed at adults. Bookings with guests under 16 years of age are not allowed.
*******
The hotel is unsuitable for people with reduced mobility.
There are no rooms suitable for disabled guests.
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Dogs are not allowed.
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Zusatzhinweis

In the "Balearic Islands" summer 2026 catalogue on page 20.

Destination information

A tourism tax, comparable to a visitor's tax, must be paid by the guest on site.
Depending on the hotel category, it amounts to €2.20-4.40 (plus VAT) per day/person aged 16 and over.
From the 9th day of stay in the same accommodation, the tax is reduced by 50%.
In the low season (1.11.-30.4.) the tax is reduced by 75%.
Minors travelling alone are not permitted. If minors are accompanied by adults who are not their legal guardians, the person booking the trip is required to enquire about any additional conditions that may apply via Schauinsland-Reisen or the travel agency before completing the booking.

Tour operator category

4,5 Suns ****+

Country category

4 Sterne
Last updated: 26.08.2026 10:21