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Hotel pool area with loungers, palm trees, and ocean view under a clear sky.
Beach terrace with umbrellas, chairs, loungers, palm trees, and ocean in background.
Modern hotel lounge with yellow sofas, neon sign, and black tables set for coffee.
Modern hotel room with sea view, double bed, stylish seating, and a balcony overlooking the ocean.
Waitress carrying a tray of food in a modern restaurant with colorful wall patterns.
Sun terrace with lounge chairs and umbrellas by palm trees and sea under clear sky.
Entrance of a modern hotel on a sunny day with palm trees and blue sky.
Outdoor seating area with tables and chairs under umbrellas beside palm trees near the ocean.
Hotel pool area with lounge chairs, palm trees, and a view of the blue sea under clear sky.
Modern hotel reception area with wooden desk, lamps, and plants in a bright lobby.
Modern hotel lounge with dark decor, red lighting, seating area, and illuminated staircase.
Modern restaurant with indoor and outdoor seating at sunset.
Balcony view of a beach resort with palm trees, lounge chairs, and outdoor seating under blue sky.
Bartender preparing a cocktail with ice behind the bar.
Bright hotel room with modern decor, blue and striped chairs, and a big window overlooking city buildings.
Modern bathroom with wooden countertop, small recessed shelf, and colorful door artwork.
Modern hotel room with large bed, purple lighting, and seating area with chair and ottoman.
Modern hotel room with wooden floor, double bed, and an illuminated bathroom shower area.
Modern hotel room with twin beds, cozy seating, and soft wooden flooring under blue ambient lighting.
Bright gym with cardio machines, weights, exercise balls, and a large mirror.
Hotel gym with treadmills, exercise bikes, and weight machines on wooden flooring.
Empty hotel locker room with white tiled walls and floor, blue stripe and ceiling lights.
Spanien (Balearen) ∙ Mallorca ∙ Playa de Palma

Universal Hotel Neptuno ****+

PMI012
Fitness
WLAN
Beach
Air conditioning
Map

Location

Located in the lively heart of the party zone of Playa de Palma, between Balneario 5 and 6, directly on the sea and separated from the wide, fine sandy beach only by the beautiful promenade. Numerous shopping and entertainment facilities, as well as bars and restaurants, are in the immediate vicinity.
Sun terrace with lounge chairs and umbrellas by palm trees and sea under clear sky.
Entrance of a modern hotel on a sunny day with palm trees and blue sky.

Facilities

Outdoor seating area with tables and chairs under umbrellas beside palm trees near the ocean.
Hotel pool area with lounge chairs, palm trees, and a view of the blue sea under clear sky.
Modern hotel reception area with wooden desk, lamps, and plants in a bright lobby.
Modern hotel lounge with dark decor, red lighting, seating area, and illuminated staircase.
Modern restaurant with indoor and outdoor seating at sunset.
Balcony view of a beach resort with palm trees, lounge chairs, and outdoor seating under blue sky.
Bartender preparing a cocktail with ice behind the bar.
The modern, adults-only hotel, renovated for Summer 2024, delights its guests every day with exclusive service, offering 114 rooms on 3 floors, a spacious lobby with reception, a lift, and the completely renovated club restaurant "Joy Palace" (for a fee) with a sea-view terrace, which is also open to external guests. The "Joy Palace" offers an exciting mix of fine dining, various cocktails, and good music. Facing the sea, a pool with an integrated whirlpool and a beautiful sun terrace with loungers and umbrellas invites you to relax. A pool bar offers snacks and drinks (for a fee).

Accommodation

Double Room

The double rooms were renovated for Summer 2024 and offer plenty of space with bath/WC, hairdryer, air conditioning/heating (central), smart TV, telephone, minibar, Nespresso capsule coffee machine, safe, and balcony (room size approx. 23 m², room code D).
Available at an extra charge also for single use (DE), as well as with a side sea view (DMS, DES) or direct sea view (DM, DEM).

Bright hotel room with modern decor, blue and striped chairs, and a big window overlooking city buildings.
Modern bathroom with wooden countertop, small recessed shelf, and colorful door artwork.
Modern hotel room with large bed, purple lighting, and seating area with chair and ottoman.
Modern hotel room with sea view, double bed, stylish seating, and a balcony overlooking the ocean.
Modern hotel room with wooden floor, double bed, and an illuminated bathroom shower area.
Modern hotel room with twin beds, cozy seating, and soft wooden flooring under blue ambient lighting.
Balcony view of a beach resort with palm trees, lounge chairs, and outdoor seating under blue sky.

Junior Suite Side Sea View

With the same amenities as the double rooms, these are larger and offer a Bluetooth speaker, bathrobes, slippers, and a cozy seating area (room size approx. 32 m², room code: J2S).
Available at an extra charge also with direct sea view (J2M) or as a Junior Suite Terrace with sun loungers and access to the pool (TJS).

Board

Breakfast

Rich breakfast buffet.

Inclusive Sports

Fitness room. Bicycle storage with tools, lockers, and bike cleaning area.

Wellness

Sauna. For a fee: massages and treatments.

Hotel Service

Wi-Fi is available free of charge for our guests throughout the hotel.
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Beach towels available for a deposit, rental fee €3/day. Change for a fee of €2.

Hotel features

  • Wi-Fi
  • Sauna
  • Massages
  • Fitness
  • Air Conditioning
  • Sand Beach
  • Internet
  • Direct Beach Location
  • Extended Hygiene Concept

Sustainability

Traveling with a Future provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

This hotel holds the following certification:
  • Ecostars

Note

The hotel concept is aimed at adults. Bookings with guests under 16 years of age are not permitted.
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The hotel is unsuitable for people with reduced mobility.
Rooms for disabled guests are not available.
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Dogs are not allowed.
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In the "Balearic Islands" Summer 2025 catalog on page 18.

Additional Note

A tourism tax, comparable to a tourist tax, must be paid by the guest on site.
Depending on the hotel category, it is €2.20-€4.40 (plus VAT) per day/person aged 16 and over.
From the 9th day of stay in the same accommodation, the tax is reduced by 50%.
In the low season (1.11.-30.4.), the tax is reduced by 75%.
Unaccompanied minors are not allowed. If minors are accompanied by adults who are not legal guardians, the booking registrant is obliged to inquire about any additional applicable conditions via schauinsland-reisen or the travel agency before concluding the booking.

Country category

4 Sterne