Long beach with sun umbrellas and pool next to a hotel under blue sky.

Bright hotel room with large bed, seating area, and sea view through large windows.

Large hotel pool surrounded by tropical greenery and palm trees under a blue sky.

Tropical hotel pool with palm trees and lake in the background under blue sky.

Beach with straw parasols, sun loungers, and tropical greenery in the background.

Aerial view of a resort with pool, bungalows, beach, and surrounding forest.

Empty beach with lounge chairs and umbrellas under a clear blue sky by the sea.

A tropical pool with clear water, surrounded by lush greenery and rocks.

Large open dining area with thatched roof, wooden furniture, and central plant decoration.

Bright hotel room with sea view, balcony, and cozy seating area.

Colorful, cozy kids area with cushions, small tables, and animal motifs on walls.

View of a pool area with a kids' pool, water slide, and sun loungers surrounded by trees.

Mexiko ∙ Yucatan und Cancun ∙ Playacar

Iberostar Waves Quetzal ****+

CUN207

WLAN

Pool

Family

Map

Location

The hotel is located on the paradisiacal sandy beach of Playacar, south of Playa del Carmen and approximately 50 minutes from Cancun Airport.

Facilities

The hotel complex has 350 rooms and, due to its proximity to Playa del Carmen, offers an ideal starting point for exploring the country and its people. Additionally, you can use the amenities of the neighboring Tucan hotel. Enjoy the culinary diversity of 5 specialty restaurants, as well as four inviting bars. The extensive hotel complex features a large pool landscape, a pool bar (Adults Only), and a restaurant in the pool area. Sun loungers and umbrellas are available at the pool and on the beach free of charge. Wi-Fi is available throughout the hotel and is included.

Accommodation

Premium Room

The double rooms are equipped with a king-size bed or two double beds and feature air conditioning, safe, Wi-Fi (included), flat-screen TV, telephone, bathroom with shower, toilet, hairdryer, balcony or terrace (PR1/PR2/PPR). Available as a double room near the pool for an additional charge (NPS). Also bookable as a Premium Tropical View (PTZ).

Junior Suite

The Junior Suites are a bit more spacious, can only be booked with a king-size bed, and have the same amenities as the double rooms (JS2/KJ1). Also bookable as Oceanfront for an additional charge (2JO).

Family Room

The family rooms consist of two double rooms with a connecting door and have the amenities of the double rooms. One room has a king-size bed and the other has two double beds (DF2/KD2/KD3).

Premium Near Beach

These rooms have been renovated and are located near the beach and pool (BPN).

Junior Suite Ocean Front Beach Access

The suites have the same amenities as the other suites, but are just a few steps from the beach (JFF).

Note

In the Caribbean, most rooms are equipped with two double beds (approx. 1.40 x 2m). With occupancy of 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room, meaning occupancy: 2 people per bed, even if extra beds are listed on the confirmation!

All Inclusive

Breakfast, lunch, and dinner in buffet form, dinner also possible in the à la carte restaurants (advance reservation required for the Japanese restaurant), local alcoholic and non-alcoholic drinks until 1 AM.

Sports Included

Aerobics, billiards, archery, fitness room (from 16 years), gymnastics, introductory diving in the pool, tennis court, table tennis, volleyball.

Sports for a Fee

PADI diving center, tennis lessons, motorized water sports, and individual tennis coaching.

Children's Program

STAR CAMP for children aged 4-12. Children's area for drawing, reading, watching movies, and playing.

Wellness

Spa area with massages and whirlpool, steam bath and sauna (each for a fee).

Hotel Service

Free Wi-Fi throughout the complex.
Parking (unattended).

Hotel features

Children's Pool
Wi-Fi
Central Location
Near the Beach
Family Friendly
Extended Hygiene Concept

Note

Hotel code: CUN207
Hotels in Mexico will now introduce an "Eco-Tax". Therefore, every user of a hotel room in Mexico is obliged to pay a local tax to the state in cash at the hotel.
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A tourism tax came into effect on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican Pesos or approximately 11 USD per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican Pesos or US Dollars with you.
In the catalog "Long-Haul Travel" Summer 2024 on page 60.
In the catalog "Long-Haul Travel" 2024/25 on page 54.

No Smoking

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal Note

For stays between April and December, increased presence of seaweed and algae may occur due to wind, temperature, and currents. In particular, an increased amount of brown algae is often observed in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are naturally working to clean affected beach sections in cooperation with local authorities. However, this requires the use of appropriate equipment, which may cause slight noise.

Country category

5 Sterne