Mexiko ∙ Yucatan und Cancun ∙ Akumal

Family Selection at Grand Palladium Kantenah Resort & Spa *****
Tour operator category

CUN244
Fitness
WLAN
Beach
Family
Air conditioning
Map

Location

The resort is located directly on the white, fine sandy beach of Kantenah on the Riviera Maya. Playa del Carmen is approx. 32 km away, Akumal 4 km, Puerto Aventuras approx. 9 km, the airport approx. 90 km, Cancun approx. 95 km, and Tulum 30 km away.

Facilities

The family area of the Grand Palladium Kantenah Resort & Spa has 169 rooms and is located within the complex. The entire complex features a spacious and elegant lobby (free Wi-Fi) with artistically sophisticated decoration, a colonial-style square, 2 ponds with flamingos, a shopping center (photo shop, supermarket, jeweler, tobacco shop), and 2 large covered entertainment theaters. For your culinary enjoyment, there are 5 international restaurants with show-cooking service: "La Hacienda," "Tikal," "El Grande Azul," "La Laguna," and "La Dalia," as well as 9 à la carte restaurants: "El Dorado" (Steak House), "La Adelita" (Mexican), "Sumptuori" (Japanese), "Portofino" (Italian), "La Lola!" (Mediterranean), "Ribs&More" (Steak House), and "Bahia E Brasa" (Brazilian). Additionally, the resort has 2 lobby bars with live music on various days, a theater bar with entertainment, a quiet bar, a pool bar, a sports bar, a smoking lounge bar, and a beach bar. The pool and swim-up bar are located within the 3220 sqm freshwater pool landscape, which integrates 4 whirlpools, 2 family pools, 1 relaxation pool, and 1 main pool for activities. The area is surrounded by sun terraces and tropical vegetation.
Modern outdoor restaurant area with tables, chairs, and umbrellas under a blue sky.
Brightly designed outdoor café area with tables, chairs, and a bar.
A beach pavilion with lounge chairs and umbrellas surrounded by palm trees at sunset.
Large modern hotel lobby area with comfortable seating and large windows.
Modern pool area with lounge chairs, umbrellas, and tropical greenery under a blue sky.

Accommodation

Modern hotel room with large bed, desk, balcony, and green view.

Junior Suite Garden View Family

The Junior Suites have 2 queen-size beds or 1 king-size bed, as well as a sofa bed, bathroom, bathtub with hydromassage, hairdryer, a furnished balcony, telephone, ceiling fan, air conditioning, satellite TV, Wi-Fi, iPod station, minibar (daily refill with water, soft drinks, and beer), tea and coffee making facilities, iron and ironing board, and safe (2FS).

Junior Suite Swim Up Family

With the same amenities, but with direct pool access (FJU). Rooms with direct pool access pose an increased risk for small children. Therefore, for safety reasons, Schauinsland-Reisen requires a minimum age of 6 years for bookings of these room types for children.

Bright hotel room with two large beds, balcony, and modern decor.
Modern living area with sofa and dining table next to a clear outdoor pool in a bright building.
Terrace with lounge chairs overlooking a pool and palm trees under a blue sky.

Meals

All Inclusive

All Inclusive

All Inclusive

All meals are served with show-cooking service, and in the evening, you can dine at one of the 9 à la carte restaurants. Snacks & beer available 24 hours, alcoholic and non-alcoholic national and international beverages, house wine with lunch & dinner, some cocktails included. Daily minibar refill (additional orders incur a fee). Sun loungers, umbrellas, and beach towels at the beach and pool. All bars and restaurants are included in the All-Inclusive program (at different times). All Grand Palladium Hotels can be used, except for the TRS, which is adults-only and not for children.

Sports included

Subject to availability: Aerobics, water aerobics, fitness studio, water polo, table tennis, volleyball, football field (artificial turf), 2 paddle courts, basketball, 6 tennis courts with floodlights, badminton, darts, mini golf, archery and rifle shooting, kayak, windsurfing, catamaran sailing, introductory scuba diving in the pool (1x per stay), pedal boats. Whirlpool and sauna at the Zentropia Palladium Spa & Wellness (for ages 18 and over).

Sports for a fee

All motorized sports, diving courses, deep-sea fishing, various excursions, and golf. The water sports center is located at the Grand Palladium Colonial Resort & Spa.

Children's program

Covered outdoor area with wooden shelves, seating, and tropical plants.
Separate children's pool, water park, playground, mini disco, mini club "El Ranchito," supervised from 9 am to 11 pm, for children aged 4 to 12 years. Baby Club for children aged 1-3 years from 9 am to 8 pm. Junior Club Black and White for teenagers aged 13 to 19 years from 11 am to 12 am.

Wellness

Spa (Zentropia Palladium Spa & Wellness) for a fee (ages 18 and over): hair salon, cosmetic treatments/massages, Balinese bath.

Entertainment

Extensive daytime and evening entertainment program for adults and children at the beach and pool, with daily changing shows and entertainment in the 2 large animation theaters.

Hotel service

Free Wi-Fi available throughout the resort. Room service: 11 am - 11 pm for a fee. For a fee: laundry service, 24-hour medical service.

Credit card

Visa, Mastercard, American Express.

Hotel features

  • Family Friendly
  • Fitness
  • Internet
  • Air Conditioning
  • Massages
  • Wi-Fi
  • Near the beach
  • Directly on the beach

Hotelhinweis

Dress code: Casual; knee-length trousers for men are required in the à la carte restaurants. Wearing a bracelet is necessary to use the All-Inclusive services. The sale of alcoholic beverages to individuals under 18 years of age is prohibited. Voltage: 110V. It is recommended to wear water shoes in the sea. **************************************** From now on, hotels in Mexico will gradually introduce an "Eco-Tax". Therefore, every user of a hotel room in Mexico is obliged to pay a tax to the state locally at the hotel, similar to a tourist tax. **************************************** In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation. As of April 1, 2021, a tourism tax came into effect and currently amounts to a one-time payment of 224 Mexican Pesos or approximately 11 US Dollars per person, regardless of the planned duration of stay in the country. The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/ Alternatively, the tax can be paid in cash upon arrival at the airport. It is advisable to have the exact amount in Mexican Pesos or US Dollars with you. In Mexico, sinks or bathtubs/whirlpools may be openly integrated into the general living area of the hotel room without spatial separation.

No smoking

Smoking is prohibited in all public places in Mexico. This also applies to public transportation, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 05.06.2026 10:05