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Modern pool with wooden deck and lounge chairs in tropical hotel setting.
Hotel pool with clear blue water, sun loungers, and palm trees under a clear sky.
Large white hotel building with green lawn and wide walkway under blue sky.
Outdoor cafe terrace with chairs, tables, and umbrellas surrounded by trees and buildings.
Green park with trees and buildings in front of a wooded hill under clear sky.
A poolside table with plates of fruit and glasses of wine, surrounded by chairs and umbrellas.
Hotel courtyard with Mediterranean architecture, arches, and greenery.
Inviting swimming pool with palm trees and sun loungers at a hotel resort under clear sky.
Elegant restaurant with large arched windows overlooking palm trees.
Elegant hotel lobby with chandeliers, marble floor, and decorative columns.
Elegant room with shiny marble floor, chandelier, and large wall murals in a hotel.
Tennis court with green surface, fenced and mountain in background under clear sky.
Modern hotel room with wooden floor, window overlooking neighboring buildings, and wall-mounted TV.
Spacious hotel room with double bed, seating area, balcony, and modern decor.
Bright, modern hotel room with double bed, wood flooring, and window showing sky and water.
Bright hotel room with bed, desk, TV, and leather sofa near large windows.
Modern hotel room with wooden floor, double bed, seating area, and window with sea view.
Modern hotel room with bed, seating area, wooden floor, and large window.
Modern hotel room with large arched windows, double bed, sofa, and chairs.
Outdoor restaurant with tables, chairs, and umbrellas on wooden deck near water and buildings.
Modern gym with treadmills, towels, and a glass of water with lime.
Outdoor tennis court with green surface and mountainous landscape in the background.
Modern indoor and outdoor pool with lounge chairs and sunny hills in the background.
Lounge chairs with white towels in a modern spa area next to a window.
Woman in bathrobe sits on lounge chair looking through long window at palm trees.
Spanien (Kanaren) ∙ Teneriffa ∙ Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey *****

TFS031
Fitness
Wellness
WLAN
Air conditioning
Map

Location

The Iberostar Heritage Grand Mencey is located in a very quiet residential area near the historic center of Santa Cruz de Tenerife.
In this wonderful place you can relax completely, while still being close to the liveliest city and shopping center of the Canary Islands.
The famous white sandy beach Playa Las Teresitas is approximately 8.5 km away and can be easily reached by public bus.
The North Airport is approximately 17 km away, and the South Airport is approximately 67 km away.

Facilities

Luxurious 5-star hotel with a total of 261 guest rooms.
The building has a lobby, reception, elevators, casino, à la carte restaurant "Papa Negra" and restaurant "Los Menceyes" for half board and breakfast buffet, lobby bar, pool bar "Los Laureles", casino bar, pool, and business center.
The outdoor area features a large garden of approximately 8,000 m², a swimming pool with umbrellas, sun loungers, and pool towels (free of charge).
Free premium Wi-Fi throughout the hotel.
Hotel courtyard with Mediterranean architecture, arches, and greenery.
Inviting swimming pool with palm trees and sun loungers at a hotel resort under clear sky.
Elegant restaurant with large arched windows overlooking palm trees.
Elegant hotel lobby with chandeliers, marble floor, and decorative columns.
Inviting swimming pool with palm trees and sun loungers at a hotel resort under clear sky.
Elegant room with shiny marble floor, chandelier, and large wall murals in a hotel.
Tennis court with green surface, fenced and mountain in background under clear sky.

Accommodation

Double Room

The charming double rooms (approx. 31m²) in colonial style with exclusive parquet flooring feature king-size, queen-size, or twin beds, bath/WC, hairdryer, minibar (for a fee), air conditioning, iPad connection, satellite TV, telephone, some with balcony or terrace, and 24-hour room service (for a fee). Non-smoking rooms with free Wi-Fi connection (D//DA).
Available at an additional charge also with garden view (D2G/DGI) or for single use (DE/DEA/DG1/DGE).
(Additionally bookable under TFSA54 with D/SSZ/DE/SSE. Garden view bookable with 2GD/1GD/SZB/SZE.)

Modern hotel room with wooden floor, window overlooking neighboring buildings, and wall-mounted TV.

Superior Double Room

Same amenities as the double rooms, but with a view of the street or the city center (DSU/DSI).
Also available for single use (DEU/DAE).
(Additionally bookable under TFSA54 with DSU/DSE/2US/1US.)

Superior Double Room with Garden View

Same amenities as the double rooms, but (approx. 33m²) also located in a prime position with a garden view (DC).
Optionally available for single use (DEC).

Junior Suite

Same amenities as the double rooms, but (approx. 43m²) with a large integrated living area and a view of the city or the Canarian courtyard (JS2/J2A).
Optionally available for single use (JS1/J1A).
(Additionally bookable under TFSA54 with JS2/JSS/JS1.)

Spacious hotel room with double bed, seating area, balcony, and modern decor.
Bright, modern hotel room with double bed, wood flooring, and window showing sky and water.
Bright hotel room with bed, desk, TV, and leather sofa near large windows.
Modern hotel room with wooden floor, double bed, seating area, and window with sea view.

Family Room

2 standard double rooms with connecting door (DF2/DFU).

Modern hotel room with bed, seating area, wooden floor, and large window.
Modern hotel room with large arched windows, double bed, sofa, and chairs.

Family Room Type B

Same amenities as the double rooms, but larger (approx. 45 m²). The rooms have a combined living/sleeping area, bathroom with bathtub or hydromassage bathtub. Free safe, as well as Wi-Fi, bathrobe, and slippers (2FB).

Suite

The suites (S2, SA, approx. 51 m²) offer a living area with seating and sofa bed, bath or shower/WC, two TVs, bathrobes and slippers, minibar (for a fee), air conditioning, and a separate bedroom. Optionally available for single use (S1, 1SA).

Meals

Breakfast/Half Board

Breakfast is served buffet style, and dinner is served à la carte.

Outdoor restaurant with tables, chairs, and umbrellas on wooden deck near water and buildings.

Sports included

Jogging routes and fitness center (ages 18 and over / ages 16 and over only with adult supervision).

Sports for a fee

Nearby golf course (reservations at reception), paddle tennis in the garden area.

Wellness

Entrance fee applies: In the new "Spa-Sensations" (ages 18 and over / ages 16 and over only with adult supervision) covering an area of 2,000 m², enjoy an extensive wellness offer including relaxing massages, professional treatments, hydrotherapies, sauna, steam bath, and whirlpool.
Modern indoor and outdoor pool with lounge chairs and sunny hills in the background.
Lounge chairs with white towels in a modern spa area next to a window.
Woman in bathrobe sits on lounge chair looking through long window at palm trees.

Hotel Service

Free premium Wi-Fi throughout the hotel.
***
Laundry service for a fee
***
Towel and bed linen change daily (on request)
***

Hotel features

  • Golf
  • Wi-Fi
  • Massages
  • Spa
  • Luxury Travelers
  • Fitness
  • Air Conditioning
  • Sauna
  • Hotel Safe
  • Shopping Facilities
  • Enhanced Hygiene Concept

Note

Further allocations bookable under TFS931 and TFS031I.
***
Disability-friendly hotel with 5 wheelchair-accessible rooms (always on request).
***
Groups of 9 rooms or more bookable on request.
***
All rooms are non-smoking rooms.
***
Check-in: from 3 PM
Check-out: until 12 PM
***
Pets not allowed.
***
Dr. Jose Naveiras, 38
38004 Santa Cruz de Tenerife
Tenerife-Spain
Tel.: +34-922-609900
Fax: +34-922-080668
E-mail: hotel.mencey@iberostar.com
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General Information:
Underbookings can be requested. However, the full room rate is generally charged. If a hotel does not offer single occupancy, the double room can be requested at the full price (subject to availability).
***
Off-contract meal types cannot be requested.
In the "High Class" catalog 2025 on page 96.

Seasonal Information

Additionally bookable under TFSA54 and TFS031I.

Country category

5 Sterne