Logo
Modern hotel pool with sun loungers and palm trees in a tropical setting.
Modern hotel pool with sun loungers and palm trees under a blue sky.
Large hotel building with white walls, multiple floors, and a well-maintained lawn in front.
Hotel outdoor area with tables, chairs, and umbrellas on a wooden terrace under trees.
Green garden with circular lawn, surrounded by palm trees and buildings against a mountain.
Elegant poolside restaurant with set table and glasses near sun loungers and palm trees.
Hotel courtyard with arcades, lush plants, and polished stone floor under a clear blue sky.
Large hotel pool with loungers and palm trees under clear sky.
Elegant Christmas tree in a bright, stylish restaurant with a view of palm trees.
Elegant hotel lobby with chandeliers, marble flooring, and classic reception desk.
An elegant room with a glossy marble floor and large landscape paintings on the walls.
Outdoor green sports court with net, surrounded by mountains under a blue sky.
Modern gym with treadmills and towels in front of large window overlooking green outdoors.
Modern indoor pool with clean lines, natural light, and lounge chairs beside the water.
Lounge chairs with white towels lined up in a hotel spa featuring a large window.
Woman in bathrobe sits on lounge chair looking through large window at tropical plants.
Bright hotel room with wooden floor, bed, desk, and window with a view.
Modern hotel room with wooden floor, bed, seating area, and balcony.
Brightly furnished bedroom with bed and open window showing blue sky.
Bright hotel room with bed, desk, TV, and sofa beside windows overlooking buildings.
Modern hotel room with wooden floor, double bed, seating area, and large window.
Modern hotel room with bed, seating area, wooden floor, and large windows.
Modern hotel room with sofa area, wooden floor, and large arched windows with a view.
Spanien (Kanaren) ∙ Teneriffa ∙ Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey *****
Tour operator category

TFS031
Fitness
Wellness
WLAN
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

The Iberostar Heritage Grand Mencey is located in a very quiet residential area near the old town center of Santa Cruz de Tenerife.
In this wonderful place, you can relax completely, while at the same time being close to the busiest shopping and city center of the Canary Islands.
The famous white sandy beach, Playa Las Teresitas, is about 8.5 km away and can be easily reached by public bus.
The northern airport is about 17 km away, and the southern airport is about 67 km away.

Facilities

Luxurious 5-star hotel with a total of 261 guest rooms.
The building features a lobby, reception, elevators, casino, à-la-carte restaurant "Papa Negra," and restaurant "Los Menceyes" for half-board and breakfast buffet, lobby bar, "Los Laureles" pool bar, casino bar, pool, and business center.
The outdoor area includes an approx. 8,000 m² garden, a swimming pool with umbrellas, sun loungers, and pool towels (free of charge).
Complimentary premium Wi-Fi throughout the hotel.
Hotel courtyard with arcades, lush plants, and polished stone floor under a clear blue sky.
Large hotel pool with loungers and palm trees under clear sky.
Elegant Christmas tree in a bright, stylish restaurant with a view of palm trees.
Elegant hotel lobby with chandeliers, marble flooring, and classic reception desk.
Large hotel pool with loungers and palm trees under clear sky.
An elegant room with a glossy marble floor and large landscape paintings on the walls.
Outdoor green sports court with net, surrounded by mountains under a blue sky.

Accommodation

Double room

The lovely colonial-style double rooms (approx. 31m²) with exclusive wooden floors feature king, queen, or twin beds, bath/WC, hairdryer, minibar (for a fee), air conditioning, iPad connection, satellite TV, telephone, some with a balcony or terrace, and 24-hour room service (for a fee). Non-smoking rooms with free Wi-Fi connection (D//DA).
Also bookable with a garden view (D2G/DGI) or for single use (DE/DEA/DG1/DGE) at an additional cost.

Bright hotel room with wooden floor, bed, desk, and window with a view.

Double room Superior

Same facilities as the double rooms, but with a view of the street or the city center area (DSU/DSI).
Also bookable for single use (DEU/DAE).

Double room Superior garden view

Same facilities as the double rooms (approx. 33m²), additionally located in a prime position with garden view (DC/DAS).
Optionally also bookable for single use (DEC/ESA).

Junior suite

Same facilities as the double rooms, but (approx. 43m²) with a large integrated living area and a view of the city or the Canarian courtyard (JS2/J2A).
Optionally also bookable for single use (JS1/J1A).

Modern hotel room with wooden floor, bed, seating area, and balcony.
Brightly furnished bedroom with bed and open window showing blue sky.
Bright hotel room with bed, desk, TV, and sofa beside windows overlooking buildings.
Modern hotel room with wooden floor, double bed, seating area, and large window.

Family room

2 standard double rooms with connecting door (DF2/DFU/2FC).

Modern hotel room with bed, seating area, wooden floor, and large windows.
Modern hotel room with sofa area, wooden floor, and large arched windows with a view.

Family room type B

Same facilities as the double rooms, but larger (approx. 45 m²). The rooms feature a combined living/bedroom, bathroom with bathtub or hydromassage bathtub. Complimentary safe, as well as Wi-Fi, bathrobe, and slippers (2FB).

Meals

Breakfast/Half board

Breakfast is served as a buffet; dinner is served à la carte.

Outdoor restaurant with umbrellas and modern tables in a green hotel garden.

Sports included

Jogging trails and fitness center (for guests 18+; guests 16+ only when accompanied by an adult).
Modern gym with treadmills and towels in front of large window overlooking green outdoors.

Sports for a fee

Nearby golf course (reservations at reception), paddle tennis in the garden area.

Wellness

Modern indoor pool with clean lines, natural light, and lounge chairs beside the water.
Lounge chairs with white towels lined up in a hotel spa featuring a large window.
Woman in bathrobe sits on lounge chair looking through large window at tropical plants.
Entry for a fee: Enjoy an extensive range of wellness services in the new 2,000 m² "Spa Sensations" (for guests 18+; guests 16+ only when accompanied by an adult), including relaxing massages, professional treatments, hydrotherapies, sauna, steam bath, and whirlpool.

Hotel service

Complimentary premium Wi-Fi throughout the hotel.
***
Laundry service for a fee
***
Daily towel and linen change (upon request)
***

Hotel features

  • Golf
  • Wi-Fi
  • Massages
  • Spa
  • Luxury travelers
  • Fitness
  • Air conditioning
  • Sauna
  • Hotel safe
  • Shopping facilities
  • Advanced hygiene concept

Sustainability

"Travel for the Future" provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operational practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as the cultural and economic aspects of sustainable tourism, as established by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Earthcheck

Hotelhinweis

Additional allotments bookable under TFS931 and TFS031I.
***
Disabled-friendly hotel with 5 wheelchair-accessible rooms (always upon request).
***
Groups of 9 rooms or more can be booked upon request.
***
All rooms are non-smoking.
***
Check-in: from 3 PM
Check-out: until 12 PM
***
Pets are not allowed.
***

Zusatzhinweis

Dr. Jose Naveiras, 38
38004 Santa Cruz de Tenerife
Tenerife-Spain
Tel.: +34-922-609900
Fax: +34-922-080668
E-mail: hotel.mencey@iberostar.com
**************************
General notes:
Under-occupancy can be requested with us. However, as a rule, the full room price is charged. Should a hotel not offer single occupancy, the double room can also be requested at the full price (subject to availability).
***
Non-contractual meal plans cannot be requested.
In the "High Class" 2026 catalog on page 94.

Seasonal information

Additionally bookable under TFS031I.

Tour operator category

5 Suns *****

Country category

5 Sterne
Last updated: 12.06.2026 11:42