Spanien (Kanaren) ∙ Teneriffa ∙ Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey *****

TFS031
Fitness
Wellness
WLAN
Air conditioning
Die mit unserem Label "Top-Hotelpartner" gekennzeichneten Hotels, gehören zu den weltweit beliebtesten Hotels von schauinsland-reisen.
Map

Location

The Iberostar Heritage Grand Mencey is located in a very quiet residential area close to the historic center of Santa Cruz de Tenerife.
In this wonderful location, you can relax completely, while still being close to the liveliest city and shopping center of the Canary Islands.
The famous white sandy beach Playa Las Teresitas is approximately 8.5 km away and can be easily reached by public bus.
The distance to the North Airport is approx. 17 km, and to the South Airport approx. 67 km.

Facilities

Luxurious 5-star hotel with a total of 261 guest rooms.
The building features a lobby, reception, elevators, casino, à la carte restaurant "Papa Negra" and restaurant "Los Menceyes" for half board and breakfast buffet, lobby bar, pool bar "Los Laureles", casino bar, pool, and business center.
The outdoor area includes a garden of approx. 8,000 m², a swimming pool with umbrellas, sun loungers, and pool towels (free of charge).
Free premium Wi-Fi throughout the hotel.
Courtyard of a historic hotel with arches, garden, and multiple floors under a blue sky.
Large pool with sun loungers and palm trees at a hotel complex under clear sky.
Brightly decorated elegant dining room with large windows and views of palm trees
Elegant hotel lobby with chandeliers, armchairs, and classic furnishings.
Large pool with sun loungers and palm trees at a hotel complex under clear sky.
Elegant hotel lobby with shiny marble floor, chandelier, and large window.
Sports field with green artificial turf and mountain backdrop under clear sky

Accommodation

Double room

The charming double rooms (approx. 31m²) in colonial style with exclusive parquet flooring feature king-size, queen-size, or twin beds, bath/WC, hairdryer, minibar (for a fee), air conditioning, iPad connection, satellite TV, telephone, some with balcony or terrace, and 24-hour room service (for a fee). Non-smoking rooms with free Wi-Fi connection (D//DA).
Also available at an extra charge with garden view (D2G/DGI) or for single occupancy (DE/DEA/DG1/DGE).
(Also bookable under TFSA54 with D/SSZ/DE/SSE. Garden view bookable with 2GD/1GD/SZB/SZE.)

Modern hotel room with wooden floor, TV, and seating area by the window.

Superior double room

Same amenities as the double rooms, but with a view of the street or the city center (DSU/DSI).
Also bookable for single occupancy (DEU/DAE).
(Also bookable under TFSA54 with DSU/DSE/2US/1US.)

Superior double room with garden view

Same amenities as the double rooms, (approx. 33m²), additionally located in a prime spot with a garden view (DC).
Optionally bookable for single occupancy (DEC).

Junior Suite

Same amenities as the double rooms, but (approx. 43m²) with a large integrated living area and with a view of the city or the Canarian courtyard (JS2/J2A).
Optionally bookable for single occupancy (JS1/J1A).
(Also bookable under TFSA54 with JS2/JSS/JS1.)

Modern hotel room with bed, workspace, and balcony overlooking city buildings.
Bright hotel room with large bed, wooden floor, and window view outside.
Bright hotel room with bed, desk, TV, and sofa by large windows.
Bright hotel room with double bed, two armchairs, glass coffee table, and window view.

Family room

2 standard double rooms with connecting door (DF2/DFU).

Modern hotel room with bed, seating area with sofa and chairs, wooden floor, and large windows
Modern hotel room with large arched windows, sofa, and double bed.

Family room Type B

Same amenities as the double rooms, but larger (approx. 45 m²). The rooms feature a combined living/sleeping area, bathroom with bathtub or hydro-massage bathtub. Free safe, as well as Wi-Fi, bathrobe, and slippers (2FB).

Suite

The suites (S2, SA, approx. 51 m²) offer a living area with seating and sofa bed, bath or shower/WC, two TVs, bathrobes and slippers, minibar (for a fee), air conditioning, and a separate bedroom. Optionally bookable for single occupancy (S1, 1SA).

Meals

Breakfast/Half Board

Breakfast is served buffet-style, and dinner is served à la carte.

Outdoor café with chairs and tables under large umbrellas in a sunny setting.

Sports included

Jogging trails and fitness center (18+ years/16+ years only with adult supervision).

Sports for a fee

Nearby golf course (reservations at reception), paddle tennis in the garden area.

Wellness

Entrance fee applies: At the new "Spa-Sensations" (18+ years/16+ years only with adult supervision) covering 2,000 m², enjoy an extensive wellness program with relaxing massages, professional treatments, hydrotherapy, sauna, steam bath, and whirlpool.
Modern heated indoor pool with lounge chairs and panoramic windows.
Several lounge chairs with white towels next to a panoramic window in a spa area.
Woman in bathrobe relaxes by a large window overlooking palm trees.

Hotel service

Free premium Wi-Fi throughout the hotel.
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Laundry service for a fee
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Towel and bed linen change daily (upon request)
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Hotel features

  • Golf
  • Wi-Fi
  • Massages
  • Spa
  • Luxury travelers
  • Fitness
  • Air conditioning
  • Sauna
  • Hotel safe
  • Shopping facilities
  • Enhanced hygiene concept

Note

Additional contingents bookable under TFS931 and TFS031I.
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Accessible hotel with 5 wheelchair-accessible rooms (always upon request).
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Groups of 9 rooms or more bookable upon request.
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All rooms are non-smoking rooms.
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Check-in: from 3 PM
Check-out: until 12 PM
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Pets not allowed.
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Dr. Jose Naveiras, 38
38004 Santa Cruz de Tenerife
Tenerife-Spain
Tel.: +34-922-609900
Fax: +34-922-080668
E-mail: hotel.mencey@iberostar.com
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General information:
Under-occupancies can be requested. However, the full room rate is usually charged. If a hotel does not offer single occupancy, the double room can be requested at the full price (if available).
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Off-contract meal types cannot be requested.
In the "High Class" catalog 2026 on page 94.

Seasonal information

Also bookable under TFSA54 and TFS031I.

Country category

5 Sterne
Last updated: 20.02.2026 02:57