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Large multi-story hotel with big pools and yellow umbrellas by the coast.
Modern hotel room with double bed, desk, and balcony overlooking a pool.
Brightly furnished restaurant with pastel green walls and elegantly decorated tables.
Large hotel pool with lounge chairs and umbrellas in front of a multi-story building.
Modern breakfast area with buffet station, tables, and chairs in a bright hotel restaurant.
Cozy hotel lounge with cushioned benches, chairs, and tables under a white sun canopy.
Gym room with various strength machines and dumbbells on a blue floor.
Bright recreation room with pool and ping pong tables, large windows, and modern furnishings.
Indoor pool with blue tiles, reflective water surface, and skylight.
Bright recreation room with ping pong and pool tables, large windows, and modern decor.
Modern hotel room with double bed, desk, and balcony overlooking the sea.
Modern bathroom with shower, large mirror, and white towels in a hotel room.
Modern hotel room with double bed, gray wall, wooden headboard, and soft lighting.
Balcony with blue table and two chairs overlooking hotel and sea.
Modern hotel suite with bright living area, dining space, and view into bedroom.
Modern hotel room with double bed, nightstand, lamps, and balcony door.
Modern bathroom with toilet, sink, and shower with glass partition.
Brightly furnished hotel room with double bed, desk, and balcony overlooking the sea.
Spanien (Kanaren) ∙ Teneriffa ∙ Puerto de la Cruz

Alua Tenerife ****
Tour operator category

TFS145
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

The renovated Hotel Alua Tenerife is located in Puerto de la Cruz. The town centre is approx. 1 km away, and the volcanic sand beach Playa Jardin, a creation of the artist Cesar Manrique, is about a 2-minute walk (approx. 150m) away. Tenerife North Airport is approx. 25 km away and Reina Sofia Airport is approx. 80 km away.
You can reach the world-famous Loro Parque after an approx. 10-minute walk.

Facilities

The extensively renovated family hotel has 424 rooms spread over 5 floors, which can be reached via 6 lifts. The building also features a panoramic lift that goes to the top floor, where there is a terrace with an impressive view of the city and the coast. The hotel's facilities also include a reception and 2 conference rooms. The hotel has a very beautiful and spacious pool area with 2 outdoor pools (one heated), including 1 children's pool (sun loungers and parasols included), a heated indoor pool (for a fee), pool towels (for a deposit), and a children's playground. There is a mini-market, 3 bars, a buffet restaurant, as well as an à la carte restaurant (for a fee).
Modern breakfast area with buffet station, tables, and chairs in a bright hotel restaurant.
Cozy hotel lounge with cushioned benches, chairs, and tables under a white sun canopy.

Accommodation

Modern hotel room with double bed, desk, and balcony overlooking the sea.
Modern bathroom with shower, large mirror, and white towels in a hotel room.
Modern hotel room with double bed, gray wall, wooden headboard, and soft lighting.
Balcony with blue table and two chairs overlooking hotel and sea.

Double room

The approx. 32m² modern and comfortable double rooms feature a combined living/sleeping area with a double bed or 2 single beds, a bathroom with a rain shower/WC and hairdryer, air conditioning, safe (included), mini-fridge (empty), kettle with coffee and tea, satellite TV, telephone, and a furnished balcony or terrace facing the street (D).
Wi-Fi is included in all rooms.
Sea view type B (MBB) or pool view (PD) can be booked at an additional cost.
Also available for single use (DE/MEB/PDE).
(Additionally bookable under TFSB58 D/DA/DE/DEA or with sea view (DM/DMA/AME) and with sea view at special conditions (DMO).)

Duplex Suite Sea View

With the same facilities as the double rooms, these are more spacious (approx. 60m²) and are located over 2 floors.
There is a bedroom and a bathroom on each floor; the lower floor features a pool view, and the sea view is on the first floor (QX2).

Suite

With the same facilities as the double rooms, these are more spacious (approx. 40-42m²), have a connecting door, and are equipped with an additional sofa bed (S2).
(Additionally bookable under TFSB58, also bookable for single use (S1).)

Modern hotel suite with bright living area, dining space, and view into bedroom.
Modern hotel room with double bed, nightstand, lamps, and balcony door.
Modern bathroom with toilet, sink, and shower with glass partition.
Brightly furnished hotel room with double bed, desk, and balcony overlooking the sea.

Apartment (TFSB58)

The approx. 40 m² apartments offer a separate bedroom with two single beds, a living/sleeping area with a sofa bed, kitchenette, TV, bathroom/WC, hairdryer, and balcony (A12). Also bookable for single use (A11) at your choice.

Meals

Breakfast/Half board

Breakfast and dinner in buffet form.

All Inclusive

Modern hotel restaurant with blue upholstered benches and set tables in a bright space.

All Inclusive

Breakfast, lunch, and dinner in buffet form. Drinks included with meals: water, soft drinks, beer, house wine. Non-alcoholic and alcoholic drinks, including cocktails (according to the AI menu), are available from 11 a.m. to 11 p.m. at the respective open bar. Snacks as well as coffee and tea are offered from 11:30 a.m. – 1 p.m. and 3 p.m. – 6 p.m. at the pool bar.
Appropriate attire is requested for dinner (men in long trousers).

Sports included

Aerobics and aqua gymnastics, stretching, yoga, water polo, table tennis, darts.
Fitness studio including dumbbells, fitness bench, equipment. All cardio equipment such as treadmills, cross trainers, and indoor bikes are for a fee.
.
Gym room with various strength machines and dumbbells on a blue floor.
Bright recreation room with pool and ping pong tables, large windows, and modern furnishings.

Sports for a fee

Quad tours, diving (partly from local providers).

Children's program

Bright recreation room with ping pong and pool tables, large windows, and modern decor.
Mini club "Astro Club" (4-12 years), children's playground, children's pool.
(July and August, as well as Easter and Christmas holidays)

Wellness

Heated indoor pool, sauna, and treatments (from 16 years) are for a fee.
Indoor pool with blue tiles, reflective water surface, and skylight.

Entertainment

Extensive daily and evening programme with live shows, live music, and games.

Hotel services

Laundry service for a fee.
Parking for a fee and subject to availability.
Wi-Fi is available to all guests throughout the entire hotel complex free of charge.

Credit card

Visa, Master, Maestro, Amex, and cash payment.

Sustainability

Reisen mit Zukunft provides guidance for making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Biosphere Responsible Tourism

Hotelhinweis

All hotel areas are accessible by wheelchair.
5 rooms adapted for guests with disabilities can be booked on request (Standard double room/D)
***
Loro Parque combo bookable under TFS745.
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Formerly Turquesa Playa.
***
When booking a rental car via Schauinsland-Reisen:
Hotel delivery of the vehicle is not possible for this accommodation (only bookable from/to the airport).
***
Check-in: from 3 p.m.
Check-out: until 12 p.m.
***
1 dog per room (max. 10kg) allowed on request for a fee (approx. 20 € per animal/night; status 05-2024).
***

Zusatzhinweis

Address:
Calle Antonio Ruiz Álvarez, 7, Urbanización Turquesa Playa
38400 Puerto de la Cruz,
Tenerife – Spain
***
Contact:
+34 922 37 13 08
www.amrcollection.com/es
In the catalogue "Canaries · Madeira" Winter 2025/26 on page 183.
In the catalogue "Canaries · Madeira" Summer 2026 on page 183.

Seasonal information

The Christmas and New Year's Eve gala must be taken at the booked hotel.
*************
additionally bookable under TFSB58

Tour operator category

4 Suns ****

Country category

4 Sterne
Last updated: 24.08.2026 16:51