Large hotel pool surrounded by palm trees and multi-story buildings under a clear sky.

Hotel with large pool, surrounded by palm trees and multi-story buildings under clear sky.

Hotel with large pool, palm trees, and clear blue sky on a sunny day.

Clear pool water reflects wide white fence and spiky plants under sunny sky.

Modern hotel lobby reception with black counter and chandeliers

Modern hotel with glass facade and palm trees under clear sky.

Balcony with white garden table and chairs, view of rooftops and sea on the horizon.

Cozy hotel lounge seating area with plants and round wooden tables.

Spacious hotel lobby with black and white checkered floor and seating areas.

Bright hotel room with large double bed, decorative wall, and balcony with outdoor view.

Spanien (Kanaren) ∙ Teneriffa ∙ Puerto de la Cruz

Puerto Palace ****
Tour operator category

TFS018

Map

Location

Situated above the access road to Puerto de la Cruz, near Taoro Park.
The "Lagos Martianez" saltwater pools and the beach are approximately a 20-minute walk away.
Weekdays, there is a complimentary shuttle bus service to the town center, located approx. 800 m away.

Facilities

A comfortable and tastefully designed holiday hotel with beautiful gardens, a spacious swimming pool landscape (1 pool heated in winter), 2 whirlpools, and a sun terrace with loungers, cushions, and umbrellas (pool towels available for a deposit). There is also a seating terrace with a pool bar and an naturist (FKK) rooftop terrace featuring a swimming pool and whirlpool.
Inside, you will find an elegant lobby with a reception area and seating, a lounge, a non-smoking restaurant, a bar/cafeteria, a kiosk, 4 floors, and 3 panoramic elevators.
This cozy, family-friendly hotel has been under German management for two generations and offers the perfect ambiance for your stay in Tenerife.

Accommodation

Double room

The rooms (approx. 32m²) are attractively furnished with air conditioning (summer only), telephone, rental safe, satellite TV, minibar (drinks for a fee), hairdryer, bathroom/WC, and a furnished balcony (D/KD/D1K). Also available for single occupancy (DE).
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Also available as a single room with the same furnishings as the double rooms, but smaller (approx. 20m²) and equipped with a French bed (E).

Double room pool view

Same furnishings as the double rooms, but with pool view (PD/KDP/PDK). Also available for single occupancy (PDE).
Additionally available as a Double room pool view Type I at a special price and limited availability (DI).
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Also available as a single room with pool view, with the same furnishings as the double rooms, but smaller (approx. 20m²) and equipped with a French bed (PE).
(Additionally bookable under TFSA12 with pool view (APD/DP/PD/KDP/PDE/PDR).)

Double room sea view

Same furnishings as the double rooms, but with sea view (DM). Also available for single occupancy (DEM).
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Also available as a single room with sea view, with the same furnishings as the double rooms, but smaller (approx. 20m²) and equipped with a French bed (EM).

Family room

With the same furnishings as the double rooms, the rooms additionally feature a separate bedroom.
It includes a balcony and garden/pool view or sea view (subject to availability). (DF2)
(Additionally bookable under TFSA12 with DF2,2FA,KD1,KD2,DF4,DF3,KD3.)

Superior double room upper floor

schauinsland-reisen original:
With the same furnishings as the double rooms, the Superior rooms are located on the upper floors and include additional amenities such as a bottle of Cava and a fruit basket upon arrival, as well as a safe (free of charge) and a daily bottle of water. Bookable as Superior pool view upper floors (DSP) and Superior sea view upper floors (DMU).

Super saver room

Same furnishings as the double rooms, but without a specific view and located on the lower floors (SSZ).

Meals

Breakfast/Half board

Breakfast and dinner served in buffet style.

Buffet with various spreads and fresh bread in a hotel lobby.

Half board plus

1/4 l of wine and 1/2 l of water or 1 beer or 1 soft drink per person included with meals.

Note

The gala on 31/12 is mandatory for all meal plans.
On 25/12, the buffet is only mandatory for HP/HP+ guests.
***
Appropriate attire is requested for dinner.

Sports included

Mini golf, table tennis, bocce, basketball, badminton, tennis court, volleyball, and whirlpool.

Sports for a fee

Sauna, massage, fitness center, Pilates.

Children's program

Separate children's pool, babysitter (on request/for a fee).
Cots are available free of charge.

Entertainment

Daily live music or live shows.

Hotel service

Complimentary Wi-Fi throughout the hotel.
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Hotelhinweis

Accessible hotel with 5 wheelchair-friendly rooms (Double room D always on request).
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Pets are not allowed.
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When booking a rental car via schauinsland-reisen:
Hotel delivery of the vehicle is not possible for this accommodation (only bookable from/to the airport).
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Zusatzhinweis

Dr Celestino Cobiella Zaera
38400 Puerto de la Cruz
Tenerife Spain
Tel.: +34-922-372460
Fax: +34-922-373523
E-Mail: info@puertopalace.com
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General notes:
Under-occupancy can be requested with us. However, as a rule, the full room rate is charged. If a hotel does not offer single occupancy, the double room may be requested at the full price (subject to availability).
***
Non-contractual meal plans cannot be requested.
In the catalogue "Canary Islands · Madeira" Winter 2025/26 on page 182.
In the catalogue "Canary Islands · Madeira" Summer 2026 on page 176.

Seasonal information

Additionally bookable under TFSA12.

Tour operator category

4 Suns ****

Country category

4 Sterne

Last updated: 19.10.2026 17:44

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Puerto Palace **** Tour operator category