Logo
Hotel pool with water slide, lounge chairs, and multi-story building in the background.
Two round wicker chairs under a white umbrella beside a pool and stone wall.
Oval pool with blue water, surrounded by white loungers and umbrellas in the hotel garden.
Hotel pool with lounge chairs, umbrellas, and palm trees in a sunny setting.
Hotel pool with slide, surrounded by lounge chairs and a five-story building.
Hotel terrace with tables, umbrellas, and pool in the background.
Modern hotel complex with large pool, water slide, and palm trees under clear blue sky.
Bright hotel lounge with modern armchair, sofas, and table holding a book and apple.
Bright hotel lobby with modern armchairs, sofas, and tables in front of large windows overlooking greenery.
Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright hotel bathroom with large round mirror and modern glass-paneled shower.
White hotel bed with stacked towels and an orange flower on the blanket.
Balcony with two chairs, a small table with drinks, and a clear view of the sea under a blue sky.
Spanien (Kanaren) ∙ Gran Canaria ∙ Playa del Ingles

MUR Hotel Neptuno ****+
Tour operator category

LPA030
Fitness
WLAN
Beach
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

Centrally located, right next to the "Yumbo" shopping center with numerous shopping/entertainment options, bars, restaurants, live music, and shows.
The miles-long sandy beach of Playa del Inglés is approx. 900 m away.
The airport is approx. 30 km away.
Modern hotel complex with large pool, water slide, and palm trees under clear blue sky.

Facilities

Bright hotel lounge with modern armchair, sofas, and table holding a book and apple.
Bright hotel lobby with modern armchairs, sofas, and tables in front of large windows overlooking greenery.
Hotel terrace with tables, umbrellas, and pool in the background.
The adults-only hotel (16+) has 166 rooms spread over 5 floors and features a spacious lobby with a reception area and seating, free Wi-Fi throughout the hotel, an elevator, a fully equipped co-working business room, a game and reading room, a lobby bar, and a buffet restaurant.
The outdoor area includes a swimming pool (heatable in winter) with a sun terrace, sun loungers, and parasols, as well as a pool/snack bar with a beautiful terrace.

Accommodation

Double room

The rooms are modern and comfortably furnished, approx. 23 m² in size, and feature air conditioning (individually adjustable), free satellite TV, telephone, minibar (for a fee), safe (free of charge), tea and coffee-making facilities, bathroom with bathtub or shower/WC and hairdryer, as well as a furnished balcony (D).
Also bookable as a Double room Type I (DI) with the same facilities, subject to limited availability and special pricing.
Also bookable for single use (DE).

Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright hotel bathroom with large round mirror and modern glass-paneled shower.
White hotel bed with stacked towels and an orange flower on the blanket.
Balcony with two chairs, a small table with drinks, and a clear view of the sea under a blue sky.
Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright hotel bathroom with large round mirror and modern glass-paneled shower.
White hotel bed with stacked towels and an orange flower on the blanket.
Balcony with two chairs, a small table with drinks, and a clear view of the sea under a blue sky.

Double room with pool view

Equipped the same as the double rooms, but with pool view (PD).
Also bookable for single use (PDE).

Double room Preferred

Equipped the same as the double rooms, but located on the upper floors, with a larger balcony, bathrobe, and slippers (PCD).
Also bookable for single use (PCE).

Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright hotel bathroom with large round mirror and modern glass-paneled shower.
White hotel bed with stacked towels and an orange flower on the blanket.
Balcony with two chairs, a small table with drinks, and a clear view of the sea under a blue sky.

Meals

Breakfast or half board

Breakfast and dinner in buffet style.
Regular theme nights and show cooking.

Buffet with various appetizers on white plates in a modern hotel restaurant.

All Inclusive

Bowls of fresh fruit and vegetables arranged buffet-style on a wooden shelf.

All Inclusive

Breakfast and dinner in buffet style.
Regular theme nights and show cooking.
Lunch à la carte with salad buffet at the pool/snack bar.
Local alcoholic and non-alcoholic drinks from 10 a.m. to midnight, as well as a selection of national and international branded drinks according to the AI menu.

Note

Gluten-free products available (on request/subject to availability on site). Please add a note when booking.
***
Gentlemen are requested to wear long trousers for dinner.

Sports included

Fitness room.

Sports for a fee

Water sports options available on the beach for a fee (external providers).

Wellness

Small wellness area with Finnish sauna, steam bath, and experience showers included.
Massages and treatments for a fee and reservation on site.
Price list only available on site at the reception.

Entertainment

Occasional live music.

Hotel service

Pool towels included.
For an online check-in at the hotel, you can contact the hotel directly (not possible via Schauinsland-Reisen).

Hotel features

  • Wi-Fi
  • Adults Only
  • Shopping options
  • Central location
  • Sandy beach
  • Air conditioning
  • Fitness
  • Massages
  • Extended hygiene concept

Sustainability

"Travel with a Future" provides guidance for making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operational practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, defined by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel holds the following certification:
  • Biosphere Responsible Tourism

Hotelhinweis

Adults-only hotel, bookable from 16 years.
***
Pets are not allowed.
***
For an online check-in at the hotel, you can contact the hotel directly (not possible via Schauinsland-Reisen).
***
Due to many stairs, the building is not barrier-free. No accessible rooms are available.
***
Avenida 8 de Marzo, 29
35100 Playa del Inglé
Gran Canaria/Spain
Tel.: 0034 928 77 74 92
E-mail: recepcion.neptuno@grupomur.com
********************************************
General information:
Under-occupancy can be requested with us. However, as a rule, the full room price will be charged. If a hotel does not offer single occupancy, a double room can also be requested with us at the full room price (if available).
***
Non-contractual board types cannot be requested.
***

Zusatzhinweis

In the catalog "Canary Islands · Madeira" Winter 2025/26 on page 33.
In the catalog "Canary Islands · Madeira" Summer 2026 on page 33.

Tour operator category

4,5 Suns ****+

Country category

4 Sterne
Last updated: 19.06.2026 19:32