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Outdoor hotel pool with water slide and sun loungers, surrounded by palm trees and a multi-story building.
Cozy poolside seating with two wicker chairs and a white umbrella beside a stone wall.
Aerial view of a kidney-shaped pool surrounded by white lounge chairs and umbrellas.
Poolside with lounge chairs and umbrellas in a sunny tropical resort setting.
Outdoor hotel pool with water slide, sun loungers, palm trees, and multi-story building.
Outdoor restaurant seating by a pool with umbrellas, tables, chairs, and snacks served.
Curved hotel with a large pool, waterslide, palm trees, and sun loungers under a clear sky.
Night view of a hotel pool with colorful lights on the building and palm trees nearby.
Cozy living room with patterned chair, wooden table, open book, lemon, and a person walking.
Bright hotel lounge with teal and beige seating, wooden tables, and large windows.
Elegant restaurant with tables set for dining and waiters attending to guests.
A man and woman relaxing by a pool, the woman on a sunbed with a hat and the man by the pool edge.
Modern dining area with white chairs and patterned covers facing a long buffet table with food.
Spacious hotel restaurant with neatly set tables and red cushioned chairs.
Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.
Buffet setup with various appetizers and small desserts on white counter in bright room.
Bowls of fresh salad with vegetables and garnishes on a wooden stand.
Man exercising on bench in a gym with blue floor and mirrored wall.
People working out on exercise machines in a well-lit gym with blue flooring and mirrors.
Two women relaxing by a pool with blue loungers and tropical greenery
Spanien (Kanaren) ∙ Gran Canaria ∙ Playa del Ingles

MUR Hotel Neptuno ****+

LPA030
Fitness
WLAN
Beach
Air conditioning
Map

Location

Centrally located, directly at the shopping center "Yumbo" with numerous shopping/entertainment facilities, bars, restaurants, live music and shows.
The kilometer-long sandy beach of Playa del Inglés is approx. 900 m away.
The airport is approx. 30 km away.
Curved hotel with a large pool, waterslide, palm trees, and sun loungers under a clear sky.
Night view of a hotel pool with colorful lights on the building and palm trees nearby.

Facilities

Cozy living room with patterned chair, wooden table, open book, lemon, and a person walking.
Bright hotel lounge with teal and beige seating, wooden tables, and large windows.
Elegant restaurant with tables set for dining and waiters attending to guests.
A man and woman relaxing by a pool, the woman on a sunbed with a hat and the man by the pool edge.
Outdoor restaurant seating by a pool with umbrellas, tables, chairs, and snacks served.
Modern dining area with white chairs and patterned covers facing a long buffet table with food.
Spacious hotel restaurant with neatly set tables and red cushioned chairs.
The adults-only hotel (16+) with 166 rooms on 5 floors has a spacious reception hall with reception and seating areas, free Wi-Fi throughout the hotel, elevator, fully equipped co-working business room, game and reading room, lobby bar and a buffet restaurant.
The outdoor area has a swimming pool (heated in winter) with a sun terrace, sun loungers and umbrellas, as well as a pool/snack bar with a beautiful terrace.

Accommodation

Double Room

The rooms are modern and comfortably furnished, approx. 24 m² in size, and feature air conditioning (individually adjustable), free satellite TV, telephone, minibar (for a fee), safe (free), tea and coffee making facilities, bathroom with bathtub or shower/WC and hairdryer, and a furnished balcony (D).
Also bookable as a double room type I (DI) with the same amenities, as a limited quota and at a special price.
Also bookable for single use (DE).

Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.
Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.

Double Room with Pool View

Equipped the same as the double rooms, but with a pool view (PD).
Also bookable for single use (PDE).

Preferred Double Room

Equipped the same as the double rooms, but located on the upper floors, with a larger balcony, bathrobe and slippers (PCD).
Also bookable for single use (PCE).

Bright hotel room with double bed, colorful bedding, balcony with view, and wooden floor
Clean modern bathroom with a round mirror, white sink, and glass shower enclosure.
Cozy hotel bed with soft pillows, white robes, and a bright orange flower on the bed.
Small balcony with two chairs, a table, and a colorful towel, overlooking rooftops and sea.

Board

Breakfast or Half Board

Breakfast and dinner buffet.
Regular theme nights and show cooking.

Buffet setup with various appetizers and small desserts on white counter in bright room.

All Inclusive

Bowls of fresh salad with vegetables and garnishes on a wooden stand.

All Inclusive

Breakfast and dinner buffet.
Regular theme nights and show cooking.
Lunch à la carte with salad buffet at the pool/snack bar.
Local alcoholic and non-alcoholic drinks from 10 a.m. to 12 a.m., as well as a selection of national and international branded drinks available according to the AI menu.

Note

Gluten-free products available (on request/subject to availability on site). Please indicate this when booking.
***
Gentlemen are requested to wear long trousers for dinner.

Sports Included

Fitness room.

Sports for a Fee

Water sports activities available at the beach for a fee (external providers).

Wellness

Small wellness area with Finnish sauna, steam bath and experience showers included.
Massages and treatments for a fee and by reservation on site.
Price list only available on site at reception.

Hotel Service

Pool towels included.
For an online check-in at the hotel, you can contact the hotel directly (not possible via schauinsland-reisen).

Hotel features

  • Wi-Fi
  • Adults Only
  • Shopping Facilities
  • Central Location
  • Sandy Beach
  • Air Conditioning
  • Fitness
  • Massages
  • Extended Hygiene Concept

Sustainability

Reisen mit Zukunft (Travel with Future) provides assistance in making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Biosphere Responsible Tourism

Note

Adults-only hotel bookable from 16 years.
***
Pets not allowed.
***
For an online check-in at the hotel, you can contact the hotel directly (not possible via schauinsland-reisen).
***
Due to many stairs, the property is not barrier-free. Barrier-free rooms are not available.
***
Avenida 8 de Marzo, 29
35100 Playa del Inglé
Gran Canaria/Spain
Tel.: 0034 928 77 74 92
E-mail: recepcion.neptuno@grupomur.com
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General information:
Under-occupancies can be requested. However, the full room rate will generally be charged. If a hotel does not offer single occupancy, a double room can also be requested at the full room rate (if available).
***
Non-contractual meal types cannot be requested.
***
In the catalogue "Canary Islands · Madeira" Winter 2024/25 on page 32.
In the catalogue "Canary Islands · Madeira" Summer 2025 on page 32.

Country category

4 Sterne