Logo
Modern pool with waterslide in front of multi-story hotel under blue sky.
Two rattan chairs with cushions under a white parasol by the pool with stone wall background.
Aerial view of a blue pool surrounded by sun loungers and chairs
Hotel pool with lounge chairs, umbrellas, stone wall, and water slides.
Terrace with seating and umbrellas next to pool and water slide at hotel complex.
Modern hotel pool with waterslide, surrounded by loungers and palm trees under a blue sky.
Cozy hotel lounge area with armchairs, table, open books, and relaxed atmosphere.
Bright hotel lobby with modern armchairs, sofas, wooden tables, and large windows.
Sunny pool area with lounge chairs and umbrellas next to tropical plants.
Elegant hotel lobby with marble floor, large chandeliers, and red armchairs.
A bright hotel lounge area with colorful chairs and decorated glass ceiling.
A buffet with various fresh salads and Mediterranean dishes in a modern setting.
Modern gym room with various workout equipment in a hotel.
Bright hotel room with double bed, balcony, and sea view.
Modern white bathroom with round mirror and glass shower in a hotel room.
Soft bed in a bright hotel room with fluffy pillows and towels.
Balcony with two chairs, table, and sea view, perfect for a vacation.
Spanien (Kanaren) ∙ Gran Canaria ∙ Playa del Ingles

MUR Hotel Neptuno ****+
Tour operator category

LPA030
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Logo - https://static.schauinsland-reisen.de/certificates/LOG000-03.jpg
Map

Location

Centrally located, directly at the "Yumbo" shopping center with numerous shopping/entertainment options, bars, restaurants, live music, and shows.
It is approx. 900 m to the kilometer-long sandy beach of Playa del Inglés.
The airport is approx. 30 km away.
Modern hotel pool with waterslide, surrounded by loungers and palm trees under a blue sky.

Facilities

Cozy hotel lounge area with armchairs, table, open books, and relaxed atmosphere.
Bright hotel lobby with modern armchairs, sofas, wooden tables, and large windows.
Terrace with seating and umbrellas next to pool and water slide at hotel complex.
Sunny pool area with lounge chairs and umbrellas next to tropical plants.
Elegant hotel lobby with marble floor, large chandeliers, and red armchairs.
A bright hotel lounge area with colorful chairs and decorated glass ceiling.
A buffet with various fresh salads and Mediterranean dishes in a modern setting.
The Adults-only hotel (16+) with 166 rooms on 5 floors features a spacious lobby with reception and seating areas, free Wi-Fi throughout the hotel, elevator, fully equipped co-working business room, game and reading room, lobby bar, and a buffet restaurant.
The outdoor area includes a swimming pool (heatable in winter) with sun terrace, sun loungers and parasols, as well as a pool/snack bar with a beautiful terrace.

Accommodation

Double room

The rooms are modern and comfortably furnished, approx. 23 m² in size, and feature air conditioning (individually adjustable), free satellite TV, telephone, minibar (for a fee), safe (free of charge), tea and coffee-making facilities, bathroom with bathtub or shower/WC and hairdryer, as well as a furnished balcony (D).
Also bookable as Double room Type I (DI) with the same features, as a limited quota and at a special price.
Also bookable for single use (DE).

Bright hotel room with double bed, balcony, and sea view.
Modern white bathroom with round mirror and glass shower in a hotel room.
Soft bed in a bright hotel room with fluffy pillows and towels.
Balcony with two chairs, table, and sea view, perfect for a vacation.
Bright hotel room with double bed, balcony, and sea view.
Modern white bathroom with round mirror and glass shower in a hotel room.
Soft bed in a bright hotel room with fluffy pillows and towels.
Balcony with two chairs, table, and sea view, perfect for a vacation.

Double room pool view

Same features as the double rooms, but with pool view (PD).
Also bookable for single use (PDE).

Double room Preferred

Same features as the double rooms, but located on the upper floors with a larger balcony, bathrobe, and slippers (PCD).
Also bookable for single use (PCE).

Bright hotel room with double bed, balcony, and sea view.
Modern white bathroom with round mirror and glass shower in a hotel room.
Soft bed in a bright hotel room with fluffy pillows and towels.
Balcony with two chairs, table, and sea view, perfect for a vacation.

Meals

Breakfast or half-board

Breakfast and dinner in buffet form.
Regular theme evenings and show cooking.

Buffet area with diverse dishes and modern interior in a hotel.

All Inclusive

Various colorful salads arranged in white bowls on a wooden table.

All Inclusive

Breakfast and dinner in buffet form.
Regular theme evenings and show cooking.
Lunch à la carte with salad buffet at the pool/snack bar.
Local alcoholic and non-alcoholic drinks from 10 a.m. to midnight, as well as a selection of national and international branded drinks according to the AI menu available.

Note

Gluten-free products available (on request/subject to local availability). Please provide a note when booking.
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Gentlemen are requested to wear long trousers for dinner.

Sports included

Fitness room.
Modern gym room with various workout equipment in a hotel.

Sports for a fee

Water sports activities possible on the beach for a fee (external providers).

Wellness

Small wellness area with Finnish sauna, steam bath, and experience showers included.
Massages and treatments available for a fee and by reservation on site.
Price list only available on site at the reception.

Entertainment

Occasional live music.

Hotel service

Pool towels included.
For an online check-in at the hotel, you can contact the hotel directly (not possible via Schauinsland-Reisen).

Note

Adults-only hotel, bookable from 16 years.
***
In the period from 20.5. to presumably 15.7.2027, the main restaurant will remain closed due to renovation.
Visual/acoustic disturbances cannot be excluded.
During this time, meals will be offered in the usual quality at the pool/snack bar.
***
Pets not allowed.
***
For an online check-in at the hotel, you can contact the hotel directly (not possible via Schauinsland-Reisen).
***
Due to many stairs, the building is not barrier-free. Facilities for disabled guests are not available.
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Avenida 8 de Marzo, 29
35100 Playa del Inglé
Gran Canaria/Spain
Tel.: 0034 928 77 74 92
E-Mail: recepcion.neptuno@grupomur.com
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General information:
Under-occupancy can be requested with us. However, as a rule, the full room price is charged. If a hotel does not offer single occupancy, a double room can also be requested for single use at the full room price (subject to availability).
***
Non-contractual meal types cannot be requested.
***

Sustainability

With our "Travel with a Future" label, we identify hotels that verifiably meet recognized sustainability standards. These include, among others, standards recognized by the Global Sustainable Tourism Council (GSTC) and the Tourism Sustainability Certifications Alliance (TSCA). Currently, around 20% of the hotels in our program meet corresponding criteria and have been verified within the framework of independent certification processes. This product line offers our guests additional orientation when choosing their accommodation.

Further information on the topic of sustainability at Schauinsland-Reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Biosphere Responsible Tourism (valid until 18.12.2028)

Note

In the catalog "Canaries · Madeira" Winter 2025/26 on page 33.
In the catalog "Canaries · Madeira" Summer 2026 on page 33.

Tour operator category

4,5 Suns ****+

Country category

4 Sterne
Last updated: 30.09.2026 20:49