Portugal ∙ Madeira ∙ Funchal

Pestana Carlton Madeira Premium Ocean Resort *****
Tour operator category

FNC027
Fitness
Wellness
WLAN
Pool
Family
Air conditioning
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

This impressively situated comfort hotel captivates guests with a magnificent panoramic view of the mountains and the sea and has been one of Funchal's best-known addresses for years. In addition to its charming location, guests also appreciate the attractive range of hotel amenities and the proximity to the center of Funchal, which is about 10 minutes away.
Modern hotel pool overlooking calm sea with coastal scenery.
A modern hotel building with a blue facade next to a large pool and palm trees.
View of a hotel terrace with furniture, sea, and coastal landscape under a blue sky.
View from a hotel terrace of a pool and ocean at sunset.

Facilities

Modern hotel complex with large outdoor pool surrounded by palm trees under blue sky.
Large hotel pool with palm trees, lounge chairs, and ocean view at sunset.
Hotel terrace overlooking the sea and coastal town under clear sky.
Modern hotel pool overlooking calm sea with coastal scenery.
Indoor area with a bright indoor pool, columns, and coastal views through large windows.
Bright and modern hotel lobby with seating area and reception in warm tones.
Bright hotel lobby with marble floor, floral centerpiece, and seating areas.
Hotel terrace with tables and chairs overlooking the sea at sunset.
Terrace restaurant with tables, chairs, pool, and ocean view under a blue sky.
Large, well-lit dining hall with many tables and chairs, decorative flooring.
Hotel complex with luxurious pool and direct sea view under sunlight.
Modern hotel lobby area with elegant chandelier and comfortable seating.
Cozy wood-paneled restaurant with classic furniture and warm lighting in a hotel.
An elegant hotel dining room with red chairs and a large flower arrangement on a table.
The hotel has a total of 332 rooms and offers a reception, Wi-Fi (included in public areas and in the rooms), lobby, elevators, lounges, restaurants, bar, boutique, hairdresser, and a health spa. The spacious outdoor area offers seawater pools on 2 levels with free sun loungers, parasols, and pool towels, as well as a pool bar. The bathing plateaus with access to the sea can be reached via elevator and stairs.

Accommodation

Double room

The very comfortably furnished double rooms (D) with a size of approx. 30 m² feature a bathroom with bathtub, WC, hairdryer, telephone, cable TV, Wi-Fi (included), minibar (2 bottles of water and 2 juices free of charge), kettle, safe, air conditioning, and balcony.
Double rooms with pool view (PD) or sea view (DM) can be booked for an extra charge.
Also bookable as a double room for single use (DE/PDE/DEM).
(Under FNCA13 also bookable as Type I at a special price and with limited availability (DI/DPI/DMI/DEI/EMI))

Modern hotel room with balcony, table, chairs, overlooking a pool and city buildings.
Modern hotel room with bathroom, bathtub, and city view through large windows.
Modern hotel bathroom with sink, bathtub, mirror, and towels.
Bright hotel room with double bed, balcony, and sea view.

Superior double room sea view

The superior double rooms with sea view (DMU) are located on the 7th–18th floors and offer the same facilities and size as the standard double rooms with sea view.
Also bookable as a superior double room with sea view for single use (DME).
(Bookable as Type I under FNCA13)

Junior suite pool view

The junior suites with pool view (J2P) have the same facilities as the double rooms but are larger (approx. 62 m²), are located on the 1st–4th floors, feature a bathroom with a shower, and offer a furnished balcony.

Hotel room with light wooden floors, sofa, bed, and view of terrace with pool in background.
Elegant bathroom with a freestanding tub, cozy ambiance, and view of the balcony.
Bright hotel room with double bed, seating area, and balcony with a view.
Elegant bathroom with a freestanding tub, cozy ambiance, and view of the balcony.

Superior junior suite sea view

The superior junior suites with sea view (2JM) have the same facilities as the junior suites with pool view but are located on the 7th–14th floors.
(Under FNCA13 only bookable without sea view (JU2/JSS/JS4/KJR/JUR).)

Suite sea view

The suites are larger (approx. 70 m²) than the junior suites with the same facilities and feature a separate bedroom apart from the living room and sea view.
(Under FNCA13 also bookable without sea view (S2/SI).)

Modern hotel room with sea view, sofa, tables, TV, and balcony.
Spacious hotel room with double bed, seating area, and large windows overlooking the city.
Modern furnished hotel lounge with wooden floor and large mirror.

Family room

The family rooms have the same facilities as the double rooms, but are slightly more spacious, have a preferred location, and offer views over the mountains.

Meals

BB/HB

Varied breakfast buffet. For half-board guests, dinner is served as a buffet or table d'hôte (depending on occupancy). With half-board booked, dinner can also be taken in the à la carte restaurant for a reduced surcharge. (This does not apply to offers marked as SPO!)

Two people enjoy breakfast on a terrace with sea view and palm trees at sunrise.

Sports included

Mini golf and table tennis.

Sports for a fee

Water sports and a modern diving school under German management. Green fee discounts.

Children's program

Children's pool and playground.
Children's playground with climbing tower and slide in a green, wooded hotel setting.

Wellness

Indoor area with a bright indoor pool, columns, and coastal views through large windows.
Indoor pool area with lounge chairs featuring blue and white stripes, white columns, and blue walls.
A purple wellness room with a massage table and a black desk holding various items.
Modern hotel rooftop with terrace, lounge sofa, and large nature mural on the wall.
Fitness center, 2 indoor pools, sauna, steam bath, and 2 whirlpools. Massages and beauty treatments for a fee.

Entertainment

Changing animation program.

Hotel service

Parking (subject to availability and for a fee).
Wi-Fi (included in public areas and in the rooms).

Credit card

Visa, Mastercard, Diners Club, and American Express.

Hotel features

  • Internet
  • Children's playground
  • Sauna
  • Massages
  • Wi-Fi
  • Animation
  • Fitness
  • Air conditioning
  • Hotel safe
  • Indoor pool
  • Children's pool
  • Spa
  • Romance & Honeymooners
  • Diving
  • Bicycle rental
  • Club
  • Shopping facilities
  • Family-friendly
  • Advanced hygiene concept

Sustainability

"Travel with a Future" provides guidance to make conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and are actively investing in a more sustainable future. These standards include social responsibility, environmental awareness, as well as cultural and economic aspects of sustainable tourism, as established by the Global Sustainable Tourism Council (GSTC).

Further information on the topic of sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Green Key

Hotelhinweis

Please note that if the room is occupied by 2 adults and a maximum of 2 children + baby, a separate baby cot cannot be provided in the parents' room due to space constraints. The baby must sleep in the parents' bed. A separate baby cot is only possible for 2 adults plus 1 child + baby.
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Various excursion/hiking packages can be booked as an optional additional service in the reservation system:
Hiking Combo Madeira (choose 2 from currently 8 hikes). Description at www.hotel-beschreibung.de/hotel/FNC501
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Hiking Week (for those who want to hike a little more). Description at www.hotel-beschreibung.de/hotel/FNC999
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Dogs up to 15 kg are allowed on request (for a fee).
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Disabled-accessible rooms on request!
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Check-in from 3 pm
Check-out until 12 pm
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Please note: a tourist tax is charged on Madeira amounting to EUR 2 per person/night (maximum 7 nights; children up to 12 years free). Payment is made locally at the hotel. Changes are possible.

Zusatzhinweis

Hotel contact details:
PESTANA CARLTON
LARGO ANTONIO NOBRE
9004-531 FUNCHAL
PORTUGAL/MADEIRA
TELEPHONE: 00351-291-239500
E-MAIL: trade@pestana.com

Seasonal information

Also bookable under FNCA13.
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At Christmas and New Year's Eve, the following dress code applies: "festive evening wear" (dark suit with tie and evening gown).
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Every year, the famous FLOWER FESTIVAL takes place on Madeira - the "Festa da Flor". Marvel at the elaborately decorated floats and let yourself be carried away by the joie de vivre.
Experience this floral event in 2026 twice. On May 3rd and May 17th, 2026, experience it up close from one of the grandstands at the harbor of Funchal and book a grandstand ticket (limited availability) for only €47 per person in addition to your room of choice with the EDP code FNC500.
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Grandstand tickets for CARNIVAL:
From 2027, there are 2 dates for the colorful parade: you can experience the event up close on February 5th and February 6th, 2027.
Book your desired room and enter the EDP code FNC520 for the bookable grandstand tickets.
Price: €35 per ticket (limited availability)
Evening event starts approx. 8 pm

Tour operator category

5 Suns *****

Arrival by car

Directions from Funchal Airport (FNC):
From the airport, take the Via Rapida (expressway) west towards Funchal. It takes about 15-20 minutes to reach the Funchal "Porto/Hospital" exit. Attention: you must turn left here, i.e., exit the expressway from the overtaking lane. Continue driving downhill until you reach a roundabout. At this roundabout, continue straight ahead, past the hospital, and continue down to the next major traffic light intersection. Here, you will see the Pestana Carlton Hotel in front of you. However, to correctly reach the entrance, you must first turn right and drive a "loop" by circling the monument that then becomes visible in the middle of the road leading upwards, then drive back and now turn right.
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Please find the rental car terms and conditions on our homepage: www.mietwagenbedingungen.de

Country category

5 Sterne
Last updated: 13.06.2026 02:22