Portugal ∙ Madeira ∙ Funchal

Pestana Carlton Madeira Premium Ocean Resort *****
Tour operator category

FNC027
Fitness
Wellness
WLAN
Pool
Family
Air conditioning
Map

Location

The hotel enjoys a commanding location with spectacular panoramic views of the mountains and the sea, and has been one of Funchal's most renowned addresses for years. In addition to its attractive setting, guests also appreciate the excellent hotel amenities and its proximity to Funchal's center, about 10 minutes away.
View of a pool next to the sea with lounge chairs and a stone terrace by the water.
Modern hotel building with large pool and palm trees in the foreground
Terrace with wooden floor and seating area overlooking the sea and coastline under clear sky
Hotel terrace with tables overlooking pool, palm trees, and sea at sunset.

Facilities

Luxurious hotel with large pool and palm trees under clear sky.
Large hotel pool with lounge chairs and palm trees at sunset by the sea.
Balcony with seating area and glass railing overlooking the sea and coast under a blue sky.
View of a pool next to the sea with lounge chairs and a stone terrace by the water.
Indoor pool with large rounded arches and sea view in a bright, modern room.
Bright hotel lobby with elegant reception desk and modern seating area.
Bright hotel lobby with central table and floral arrangement, reception, and seating areas.
Terrace with tables and chairs at sunset overlooking the sea.
Terrace with tables and chairs by pool overlooking the sea under clear sky
Large dining room with many tables and chairs in a hotel.
View of a hotel pool with palm trees and the sea in the background on a sunny day.
Modern hotel reception with large chandelier, lounge areas, and elegant interior.
Cozy restaurant with wooden furniture and warm lighting.
Elegant restaurant with red chairs, wooden tables, and floral centerpiece on a round table.
The hotel has a total of 332 rooms and features a reception, Wi-Fi (included in public areas and rooms), lobby, elevators, lounges, restaurants, a bar, a boutique, a hairdresser, and a health spa. The extensive outdoor area offers seawater pools on 2 levels with free sun loungers, umbrellas, and towels, as well as a pool bar. Bathing platforms with access to the sea are reachable by elevator and stairs.

Accommodation

Double Room

The very comfortably furnished double rooms (D), approximately 30 m², feature a bathroom with a bathtub, toilet, hairdryer, telephone, cable TV, Wi-Fi (included), minibar (2 waters and 2 juices free of charge), kettle, safe, air conditioning, and a balcony.
Double rooms with pool view (PD) or sea view (DM) can be booked for an additional charge.
Also available as a double room for single use (DE/PDE/DEM).
(Under FNCA13 additionally bookable as type I at a special price and limited availability (DI/DPI/DMI/DEI/EMI))

Bright hotel room with balcony, sofa, and view of water and buildings in the background.
Hotel room with balcony and city view, wooden door frame separates bedroom and bathroom.
Modern hotel bathroom with large mirror, sink, bathtub, and white towels.
Bright hotel room with double bed, desk, armchairs, and balcony with sea view.

Superior Double Room with Sea View

Superior double rooms with sea view (DMU) have the same amenities and size as the double rooms with sea view and are located on the 7th to 18th floors.
Also available as a superior double room with sea view for single use (DME).
(Under FNCA13 bookable as type I)

Junior Suite with Pool View

Junior suites with pool view (J2P) have the same amenities as the double rooms, but are larger (approx. 62 m²), located on the 1st to 4th floors, feature a bathroom with a shower, and offer a furnished balcony.

Hotel room with sofa, bed, wooden floor, and balcony access overlooking pool
Luxurious bathroom with a freestanding bathtub overlooking a lounge and terrace.
Bright hotel room with double bed, seating area, and balcony overlooking sea or garden.
Luxurious bathroom with a freestanding bathtub overlooking a lounge and terrace.

Junior Suite Superior with Sea View

Junior suites superior with sea view (2JM) have the same amenities as the junior suites with pool view, but are located on the 7th to 14th floors.
(Under FNCA13 only bookable without sea view (JU2/JSS/JS4/KJR/JUR).)

Suite with Sea View

Suites have the same amenities as junior suites but are larger (approx. 70 m²), feature a separate bedroom distinct from the living area, and have a sea view.
(Under FNCA13 also bookable without sea view (S2/SI).)

Modern hotel room with seating area, desk, and sea view through large windows.
Spacious hotel room with large windows, double bed, armchairs, and carpeted floor.
Modern living area with wooden floor, mirror, round table, and terrace view.

Family Room

Family rooms have the same amenities as double rooms but are slightly more spacious, with a preferred location and mountain views.

Meals

Breakfast/Half Board

Varied breakfast buffet. For guests with half board, dinner is served as a buffet or à la carte (depending on occupancy). Dinner can also be enjoyed in the à la carte restaurant for a reduced surcharge if half board is booked. (This does not apply to offers marked as SPO!)

Couple enjoying breakfast on hotel terrace with sea and palm trees view at sunrise.

Sports included

Mini golf and table tennis.

Sports for a fee

Water sports and a modernly equipped diving school under German management. Green fee discounts.

Children's program

Children's pool and playground.
Children's playground with climbing frame and slide in a forested hotel area

Wellness

Indoor pool with large rounded arches and sea view in a bright, modern room.
Indoor pool with blue walls and striped lounge chairs in the relaxation area.
Treatment room with purple walls, massage table, and small desk with equipment.
Modern hotel room with open balcony and nature picture on the wall
Fitness center, 2 indoor pools, sauna, steam bath, and 2 whirlpools. Massages and beauty treatments available for a fee.

Entertainment

Varied animation program.

Hotel Service

Parking (subject to availability and for a fee).
Wi-Fi (included in public areas and rooms).

Credit Card

Visa, Mastercard, Diners Club, and American Express.

Hotel features

  • Internet
  • Children's playground
  • Sauna
  • Massages
  • Wi-Fi
  • Animation
  • Fitness
  • Air conditioning
  • Hotel safe
  • Indoor pool
  • Children's pool
  • Spa
  • Romance & Honeymooners
  • Diving
  • Bicycle rental
  • Club
  • Shopping facilities
  • Family-friendly
  • Extended hygiene concept
Travel for Tomorrow helps you make informed decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:
  • Green Key

Note

Please note that with an occupancy of 2 adults and max. 2 children + baby, a separate baby cot cannot be provided in the parents' room due to space limitations. The baby must sleep in the parents' bed. Only with 2 adults plus 1 child + baby is a separate baby cot possible.
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Various excursion/hiking packages can be booked as optional additional services in the reservation system:
Madeira Hiking Combo (choose 2 out of currently 8 hikes). Description at www.hotel-beschreibung.de/hotel/FNC501
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Hiking Week (for those who want to hike a bit more). Description at www.hotel-beschreibung.de/hotel/FNC999
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Dogs up to 15 kg are allowed on request (for a fee).
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Rooms for disabled guests available on request!
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Check-in from 3 PM
Check-out until 12 PM
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Please note: a tourist tax of EUR 2,- per person/night is levied on Madeira (maximum 7 nights; children up to 12 years free). Payment is made locally at the hotel. Changes are possible.

Hotel Contact

Hotel contact details:
PESTANA CARLTON
LARGO ANTONIO NOBRE
9004-531 FUNCHAL
PORTUGAL/MADEIRA
PHONE: 00351-291-239500
EMAIL: trade@pestana.com

Seasonal information

Additionally bookable under FNCA13.
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On Christmas and New Year's Eve, the dress code is: "festive evening wear" (dark suit with tie and evening dress).
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Every year, Madeira hosts the famous FLOWER FESTIVAL - the "Festa da Flor". Admire the elaborately decorated floats and let yourself be swept away by the joie de vivre.
Experience this floral event in 2026 twice. On May 3rd and May 17th, 2026, get up close from one of the grandstands at Funchal harbor and book a grandstand ticket (limited availability) for only €47 per person along with your chosen room, using the EDV code FNC500.
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Grandstand tickets for CARNIVAL:
Experience the grand parade up close on February 6th, 2027.
Book your desired room and enter the EDV code FNC520 for the bookable grandstand tickets.
Price: €35 per ticket (limited availability)
Evening event - starts approx. 8 PM

Tour operator category

5 Suns *****

Arrival by car

Directions from Funchal Airport (FNC):
From the airport, take the Via Rapida (expressway) west towards Funchal. It takes about 15-20 minutes to the Funchal "Porto/Hospital" exit. Caution: you need to turn left here, leaving the expressway from the overtaking lane. Then continue downhill until you reach a roundabout. At the roundabout, go straight ahead, past the hospital, and continue downwards to the next major traffic light intersection. You will see the Pestana Carlton Hotel in front of you. However, to access the entrance properly, you must first turn right and make a "loop" by going around the monument that becomes visible in the middle of the road leading upwards, then drive back and turn right.
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Please refer to our homepage for car rental conditions: www.mietwagenbedingungen.de

Country category

5 Sterne
Last updated: 21.04.2026 16:44