Location
The Pestana Promenade Premium Ocean & Spa Resort is located on the promenade (accessible through a gate in the hotel garden) with direct access to the sea, connecting "Praia Formosa" and the Lido area. From here, you can enjoy a magnificent view over the Atlantic Ocean. The modern "Forum" shopping center is just a 5-minute walk away.
Facilities
The hotel, part of the renowned Pestana Hotel Group, features a total of 128 rooms spread over 8 floors. It offers a reception area, 2 elevators, 2 restaurants (including a themed restaurant and an à-la-carte restaurant), a game room with a small library, as well as a pool/snack bar and a cocktail bar. The outdoor area of the complex features three freshwater swimming pools with a separate area for children and a whirlpool. Sun loungers and umbrellas are provided free of charge.
Accommodation
Double Room Sea View
The Double Rooms with sea view feature bath/WC, hairdryer, seating area with sofa bed, air conditioning, telephone, cable TV (LCD TV), pay-TV (for a fee), safe (free of charge), minibar (for a fee), wooden flooring, and a terrace or balcony located on the ground floor and 1st floor (DM). Also available for single occupancy (DEM).
(additionally bookable under FNCA02 with DM/SSM/EM/SEM.)
Double Room Superior Sea View
The Superior Double Rooms have the same amenities as Double Rooms with sea view, feature a bath or shower/WC, but are located in a preferred position from the 2nd floor upwards (DMU).
Classic Room (FNCA02)
These approx. 21 m² rooms are located in the basement and feature two single beds, minibar (for a fee), safe, LCD TV, air conditioning, Wi-Fi, bathtub/WC, and hairdryer. The rooms are only accessible via steps (CC2/CL2).
Double Room Pool View (FNCA02)
These spacious rooms offer, like the Classic rooms, two single beds and a balcony with a view of the pool (PD/SZP/EP/SZE). Also bookable with side sea view (DMS/RX2/EMS/RX1) for an extra charge.
Suite Sea View (FNCA02)
The cozy suites (approx. 66 m², S2M) feature an optically separated sleeping area, living/bedroom area, air conditioning, bath or shower/WC, TV, minibar (for a fee), rental safe, and balcony.
Meals
BB/HB
Breakfast is offered in buffet form.
If half-board is booked, dinner is served in buffet form or as a menu.
It is possible to receive a credit of €17.50/person for dinner in the à-la-carte restaurant (this does not apply to offers marked as SPO).
Sports included
Fitness room with sea view (open 24h).
Sports for a fee
Billiards.
Wellness
Spa area with indoor pool, sauna (free of charge), Turkish bath (free of charge), whirlpool (free of charge), relaxation room (free of charge), and massages (for a fee).
Hotel service
Pool towels can be rented free of charge.
Parking at the hotel, underground parking for a fee (subject to availability).
Wi-Fi (included in public areas and all rooms).
Credit card
Visa, Mastercard, American Express, and Diners Club.
Entertainment
Animation program depends on the season.
Hotel contact
PESTANA PROMENADE PREMIUM OCEAN & Spa RESORT
RUA SIMPLICIO DOS PASSOS GOUVEIA, 31
9000-001 FUNCHAL
PORTUGAL/MADEIRA
PHONE: +351 291 141 400
FAX: +351 291 762 082
E-MAIL: RESERVAS.PORTUGAL@PESTANA.COM
Hotel features
- Indoor pool
- Internet
- Sauna
- Massages
- Spa
- Wi-Fi
- Animation
- Fitness
- Air conditioning
- Hotel safe
- Children's pool
- Club
- Family-friendly
- Extended hygiene concept
Hotelhinweis
Please note that for an occupancy of 2 adults + 1 child + baby, a separate baby cot cannot be provided in the parents' room due to space constraints. The baby must sleep in the parents' bed. A separate baby cot is only possible for 2 adults + baby (without a child).
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Various excursion/hiking packages are available as optional extras in the booking system:
"Sternfahrt" with hotel code FNC444 (Request H):
4 excursions including a local, German-speaking tour guide, entrance fees as per the description (entrance fees not listed are not included).
See description below.
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Hiking combo Madeira (choose 2 out of currently 8 hikes). Description at www.hotel-beschreibung.de/hotel/FNC501
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Hiking week (for those who want to hike a little more). Description at www.hotel-beschreibung.de/hotel/FNC999
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No pets allowed!
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The hotel has 1 room accessible for disabled/wheelchair users. Booking available on request.
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Please note: A tourist tax of €2 per person/night is charged on Madeira (maximum 7 nights; children up to 12 years free). Payment is made on-site at the hotel. Changes are possible.
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Check-in: from 3 PM
Check-out: until 12 PM
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The hotel of the well-known Pestana Hotel Group is rated by Schauinsland-Reisen with 4.5 Suns due to its perfect location and high service standards!
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Sternfahrt Excursion Program (subject to change/daily arrival possible):
Eira do Serrado/Monte (Monday/Thursday): Discover the most beautiful panoramas of Madeira on this half-day tour. From the heights of Pico dos Barcelos, you overlook the bay of Funchal and continue to Eira do Serrado, from where you can look down to the bottom of an extinct volcano. Deep below lies the village of Curral das Freiras (Valley of the Nuns). Continue to Monte, where you visit the Church of Nossa Senhora do Monte. On the way back, you have the opportunity to ride the traditional wicker sleds (Toboggan). (Not included in the price)
Porto Moniz (Wednesday/Friday): Departure towards Câmara de Lobos (fishing village where the famous Black Scabbardfish is caught). We continue via Cabo Girão (the highest sea cliff in Europe at 580m), and the path takes us along the coast to Ribeira Brava. From Ponta do Sol, we ascend to the plateau of Pául da Serra (1400m). Finally, we descend to Porto Moniz to the natural sea swimming pools. Lunch break will be taken here. The return journey is via the north coast and leads through Seixal to São Vicente. From there, we ascend over the Encumeada pass (1007m), where you can see the north and south coasts simultaneously. Subsequently, return to Funchal.
Santana (Tuesday/Saturday): Departure into the mountains via Poiso towards Pico do Arieiro (1810m). The route then leads downhill to Ribeiro Frio. Here you are in the middle of Madeira's laurel forest (Laurisilva), which has been declared a World Heritage Site. The trip continues to Santana, which is known for its thatched houses. Lunch break will be taken here. Afterwards, we go to Pico do Facho. Subsequently, return to Funchal.
Levada and Botanical Garden (Monday/Wednesday): The 4th and final excursion takes us, after an approx. 1.5-hour Levada hike (difficulty: easy), to the Botanical Garden, which is famous for its approx. 3,000 different plant species (entrance fee and guided tour included).
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The excursion days will be announced to you on-site.
No minimum number of participants, guaranteed execution.
Itinerary subject to change.
Days without excursions are at your own disposal. Entrance fees not listed are not included.
All transfers from/to the hotel to the excursion region are included.
In the catalog "Kanaren · Madeira" Winter 2025/26 on page 227.
In the catalog "Kanaren · Madeira" Summer 2026 on page 228.
Seasonal information
At Christmas and New Year's Eve, the following dress code applies: "festive evening wear" (suit with tie and evening dress).
****************************************Every year, the famous FLOWER FESTIVAL takes place on Madeira - the "Festa da Flor". Admire the elaborately decorated floats and let yourself be carried away by the zest for life.
Experience this floral event in 2026 twice over. On May 3rd and May 17th, 2026, experience it up close from one of the stands at the harbor of Funchal and book a grandstand ticket (limited availability) for only €47 p.p. in addition to your room of choice with the EDP code FNC500.
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Grandstand tickets for CARNIVAL:
From 2027, there will be 2 dates for the colorful parade: on February 5th and February 6th, 2027, you can experience the event up close.
Book your desired room and enter the EDP code FNC520 for the bookable grandstand tickets.
Price: €35 per ticket (limited availability)
Evening event starts approx. 8 PM
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additionally bookable under FNCA02
Tour operator category
4,5 Suns
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Arrival by car
Directions from Funchal Airport (FNC):
Drive onto the highway towards Funchal and continue to exit no. 13 (Funchal/Hospital/Porto). You will reach a roundabout; take the exit towards the hospital/Avenida do Mar.
Turn right at the traffic light towards Câmara de Lobos, stay in the left lane onto Estrada Monumental. The hotel is now signposted.
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For car rental conditions, please visit our homepage: www.mietwagenbedingungen.de
Country category
4 Sterne
Last updated: 12.06.2026 12:50